I contacted Elite Insurance company on March 20, 2026 and spoke to one of there licensed agents…read moreabout obtaining a life insurance policy for my wife. I gave the agent all the information needed for a small whole life policy, he gave me a quote which sounded very good, and my wife was approved. He sent me an application via email. And since my wife was working at the time, the agent made an appointment to call us back to go over the policy with both of us, so he set up a callback for April 2, 2026 from 12-12:30 pm to speak to my wife and finalize the policy. Well, April 2, 12pm came and gone, with no call back. So I called his number he gave me, the message said he wasn't available to take my call, so I called the main number for Elite insurance company. I got another licensed insurance agent, before I had a chance to tell her why I was calling she had already started her pitch to try to sell me an insurance policy. I interrupted her as nicely as I could and told her why I was calling. She found my information in the computer and after I gave her all the information she needed to confirm it was me that was calling. She just said that my agent was out to lunch. My first thought was, why would he schedule a call back to talk to me and my wife about the policy he was selling us during his lunch? She told me that he would return my call as soon as he returned from lunch. Well, the call back never came that day or the next day. So I started calling his direct line, and I would get the same thing every time, he was not available to talk my call. So I tried the company's main number again, and all I would get was my call was rotated back to my agents voicemail which said he was unavailable. I was not able to get through to anyone after that because nobody would take my call and my calls would be routed back to my agents voicemail which said he wasn't available. so by this time I was not happy with the way I was treated by Elite Insurance Company. I gave up on Elite and called another Insurance Company, I called Ethos, got a licensed agent, explained to the agent what I wanted and what happened with the last Insurance Co, and they were able to find all my wife's information in their database. Ethos, was not only able to sell me a policy for my wife, but they got me a larger amount of coverage for less money per month! Bottom line, really disappointed with the experience I had with Elite Insurance Co.

Just NO. This company lures you into asking for a quote for Medicare insurance on-line and then,…read moreafter you've received and reviewed the quotes you tell them "No thanks" they still call and call and call. The worst part is you can't block them because they use IP phones and the only number you get is in the voicemails. 800-845-2484 is the so-called customer service #. However, when you call, you finally get someone and all of them (at least in my experience) have no talent in listening. I called today after multiple VMs to have them remove my number from their call list. I could literally not get a word in! Finally I asked the agent to please SHUT UP and LISTEN! She just kept talking and ignoring me so I hung up and determined people need to know how bad this company is.

I have been with State Farm for over 20 years and have been with Jamie Pelzer for several of those…read moreyears. Jamie is an excellent insurance agent. She gives personalized service and support and goes above and beyond to help her customers. I can't imagine anyone could do a better job than Jamie does. I highly recommend her for your insurance needs.

Jamie Pelzer's State Farm agency is amazing to work with in Tampa, FL! I would definitely recommend…read moreher and her team to help you with all your insurance needs.

Changing to Iron Rock insurance for our home and auto needs was simple they handled everything. We…read morehad to turn in a few pages from our prior insurance company. They made all the necessary calls. They offered pricing options from other companies, but suggested the best one we should go with that we meet our needs. I highly recommend Iron Rock.

I had the pleasure and then displeasure of working with Iron Rock that didn't last very long. If…read moreyou're looking for a quote, they can help., If you're looking for an Agency to represent you, your out of luck. When I had my first and only problem with the service, I continued to ask for a manager which took 3 conversations until one was placed on the call. Each person had NO customer service skills. I was, at this moment upset because they simply dropped the ball. (trust me they don't want to hear it) Upon talking to the Broker Lisa, she said "We're sorry, were just so busy". Then clearly, she didn't want to listen to me and said, "Clearly we are not a fit for you, you moved your insurance with someone else, so we seem to be done". To me, we hire the Agencies for the service and customer service, should we have issues because they are the experts to advise us. Buyer beware; this is not the Agency to help you with that. You would think in an Industry the works off retention of Clients, this would be handled differently. I can only pray that other insureds start to feel the same way and cancel, cancel, cancel. I'd give them a "0" in review if it allowed me to.

Good company with good customer service…read more I called this company to verify one of their insured businesses. The gentleman on the phone answered quickly and was professional and helpful. He took the time to explain somethings I didn't understand and verified the insured's policy was active and in good standing. The company also looks to have been in business in the Tampa area for years.

I highly recommend this business. You get to talk to the agent with no waiting or long phone tree…read more I have dealt with him over the phone and in person. He is attentive and gave me the best advice that saved me a lot of money. He listened to my questions and didn't rush me to make a quick decision. I have since discovered that I know three other people who have used his services and they are all satisfied and recommend him. He is honest, professional, and helpful. I will continue to use him whenever the occasion arises.

Renee and Team came through with issuance of a policy in a moment's notice when no other carrier…read morewould. Responsive and fast results. Highly recommend.

We've had multiple fantastic experiences working with Renee, Vito and Xiomara. They are…read moreknowledgeable, responsive, and always willing to go the extra mile to find the best coverage at the most competitive rates. Whether we had questions about policy details or needed help navigating claims, they were quick to provide clear answers and guidance. It's rare to find someone so dedicated and professional. Highly recommend!

Don't look any where eles the Holland Group is the BEST!!!…read moreThe owner her self took the time to call me and set me and wife up with the best person to handle our goals. Roy contacted me and was very professional and freindly and transparent. He know what he is doing and took a lot of his time to listen to my needs and wants and really understood how he could help us reach our goals. He knows his stuff and put together a great portfolio that with Gods will... we will surpass our goals. Everyone at the Holland Goup and Especially Roy made us feel comfortable and confident in trusting them. Super nice, super professional and super compassionate. I feel like a made a friend not just parterned with a financail adviser. JUST TO BE CLEAR!!! I did try to contact a different company before coming to the Holland Group, so I was a little scepitical. I made the mistake of contacted another company fist and after meeting with a representative of that conmpany in person... I was going to move forward but had some questions. So, we set up a second meeting, the Guy from this company called to cancel the day of the meeting. So, we recheduled a zoom meeting, on the day of the zoom meeting.... I still didn't recieve the link so I called and he appologized and rescheduled the zoom but missed that one too. So, I called him and left a message and said that... I did not want to do business him and calle the Holland Group. The Holland Group is the best decision for your financial future. We are at the begining of our journey with the holland group and will leave a follow up review in a year from now.

This is our first time having a financial advisor, and we couldn't be more pleased. They are…read moreaccommodating, beyond knowledgeable, and really helped us get set up for a successful retirement in the future. Roy is truly caring and intelligent and takes his time to explain everything. Highly recommend.

Ryan is the best in the business, and a great person to boot. Willing to sit down and listen to…read moreeverything about your business, find the correct insurance policies, and keep you covered at reasonable costs. Our commercial vehicle policy more than doubled this year, and Ryan worked through the policies to save us over $10,000 while maintaining $1mm coverage. Then, he saved us another $3,000 just by asking a few key questions. Reach out to Ryan for ALL of your insurance needs. He knows more about insurance than anyone could hope for, and even knows special policies that fit within your business needs. He asks the right questions to ensure you're properly and fully covered.

Been with WCI since we moved to Florida for auto and homeowners insurance (and renters insurance…read morepreviously). Our agent, Jeremy, and CSR, Izzy, have been great to work with. Jeremy spent 30 minutes with me on the phone when I first called explaining our options and the intricacies of insurance in Florida when we were moving here.