i received two letters (aug 2019), from this agency stating, we're sorry we couldn't offer you insurance at this time. during the time i received these letters, i was in the process of moving. therefore, i did not request a quote, or insurance from this agency. if i could give this company 0 stars, i would. the representative's name and phone number who took responsibility for randomly pulling my credit fraudulently was zach, (239) 561-1100. i encourage everyone (who's reading this review), to check your credit, and do not allow fraudulent insurance companies like ted todd to randomly pull your credit on a sunday, deny it, and then send you a letter denying you insurance, after pulling your credit without your permission. now, this is an inquiry on my credit report that will probably remain for two years. i repeat, do not use this company, nor zach. they are located in bonita springs, boca raton, sarasota, and melbourne, florida. i'm going to continue filing complaints until this inquiry is removed by this company. read more