I have an Audi, and have had a hard time finding a good and reputable shop to work on it…read more Thankfully, Brett and Scott took my car, which had to be towed to the shop, and repaired it the same day, and didn't charge me a like I was made of money. Fast, accurate and painless. They're friendly and helpful. These guys are my new mechanics, and I will bring all of my repairs to this shop from now on. I'm done with the high cost of bringing it to the dealer, and the sketchy problems of having issues misdiagnosed to the point of seriously expensive repairs. My engine runs great now, and I'm grateful.

The partners at this business advised that they could fix a problem with leaking into the passenger…read morearea (weather condition issue)- Volvo CX70 with a sunroof. They left the car in their parking lot for more than a month. Displayed nicely for traffic on the road. This was a third car and we were not in a hurry, but wanted something done in 10 days or so. Finally, after inquiring numerous times, I just came over and took the car back. Gengras Volvo in North Haven fixed the problem in one (1) day!

Great service for tire changes, fast and reliable. I would recommend them for basic car maintenance.read more

It felt like a complete rip-off. I paid $450 to have my A/C…read more"fixed." The repair lasted about one hour before it stopped working again. I went back the next day and was told I needed an appointment. Then the store manager told me they'd take my car in "about 30 minutes" and spend another two hours diagnosing it before calling me. After all that waiting, the final answer was: "It's an electrical problem, and we can't fix it." So, to summarize: - Paid $450 - Spent nearly 8 hours dealing with appointments and waiting - Left with the same broken A/C Apparently, paying for a repair doesn't mean your car gets repaired, and making an appointment doesn't mean your time will be respected. Thanks for the experience, Firestone. It'll definitely be my first and last visit.

We were looking for a new car to purchase and after visiting a few dealers in MA, where we could…read morenot make anything happen, we drove to Hartford . We stopped at Hoffman Porsche on a whim just to see what cars they had on the lot. We were greeted by Silvio, who took the time to learn what we were interested in and what would work for us. With Incredible courtesy and without pressure he showed us a few cars. After test driving a Taycan 4s, I gave him my trade in data and asked him to make me a fair offer for both a trade in as well as the Taycan. By the time I got home, he had emailed me everything needed and the next day we drove down with our car and a bank check to purchase the Porsche. In all of my years of buying many cars, this was by far the easiest, most professional and best experience I have ever had. We were introduced to the GM and service manager, who helped complete the process. I highly recommend this dealer, and I hope to do business with them again for my next car!!!

Pure Sleeze!…read more Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and her purchase order. I signed, and returned the purchase order which included $500 for registration. On Feb 11th, she emails and says "Our Registration Team got back to me" and she has increased the price by $1,782. This is after I had signed the purchase contract. Another sleeze move...You know how the dealers want a finance person to "Meet with You" so they can pressure you into accepting high margin add-ons? In the old days, it was rust-proofing that actually voided the manufacture's warranty? She would not send me the Closing Paperwork ahead of time! Why give the customer a chance to prepare when sleezy dealers can ambush them? BMW National should be ashamed of the Hoffman Auto Group.

My 97 Sentra was sold to me with a myriad of broken parts…read more Gary and his team were very swift about identifying and fixing the problems and at a good price.

Brought in my 2017 Tahoe with 73,000 miles on it the first week of November 2025 for an engine…read morereplacement, finally got it back ONE MONTH LATER. Was told it may take 3 weeks to finish so I was patient but after 4 weeks it became quite annoying, especially since I had to rent a car. Picked it up and was told that it had a bit of "hesitation" and that it was probably the transmission or dirty fuel injectors, Gary suggested high octane fuel and fuel injector cleaner. Why they didn't investigate this further prior to telling me the truck was ready was stupid and unprofessional, but I trusted Gary. I tried both and it still ran terribly. Brought it to a transmission shop and was told that the transmission was perfect. Brought the truck back to Motor Works and I was told that the truck needed a 02 sensors and fuel sensors, which were replaced by Motor Works. Left motor works and then found the engine had a vibration. Took my truck to a trusted mechanic that told me motor works never replaced the harmonic balancer which causes the vibration. Motor works should have replaced this part but never did. I was also told by Motor Works that the engine mounts should have been replaced, to which I agreed, but in hindsight I probably should have inspected first. Unfortunately, I was too trusting, and it was close to Christmas. The entire job cost me OVER $10,000.00 and my truck still runs with a vibration. During this disgraceful process, I was also told that the timing belt should be replaced, to which I acquiesced. Items like oil filter, oil, plugs etcetera were not included in the price that I paid to which I think is ridiculous. Gary speaks very well and appears to be educated in his business but at the end of the day my kindness was taken advantage of. There are other motor replacement companies out there. Don't be taken advantage of by this guy, you will regret it. Gary, I know you will respond back with bogus facts and will try to defend the shoddy work that you did, but you and I both know what you did.

My car came out looking better than when I bought it. Very fast and friendly service.read more

Twice!!! They left us hanging. I would not reccomend. Once they scheduled a time, we drop the car…read moreoff and they took a more expensive car in. Second time a week later, we dropped the car off and nobody was there. Phone and text full.

My 2012 Lincoln with 162K miles runs like a new car thanks to Mike's Auto Repair. Great customer…read moreservice! - Charlie Sullivan

Mike's is great! Highly recommend. I brought a vehicle there for a pre-purchase inspection. Mike…read moreand his team were extremely professional looking over every aspect of the car and giving me a thorough assessment of the car health as it were. No stone unturned. There's a very nice waiting area and they also gave my 4 year old son snacks, a lollipop and a coloring book. Couldn't ask for more. We will definitely be going back :) If you're thinking about bringing your car here for any sort of service, stop thinking about it, just do it!

Like most people, I need my car for work and I am not one to take public transportation. When my…read morecar started sputtering, I needed to have it fixed right away. So, I google "repair shops" that do "check engine light work." I called a few places and then spoke to Keer at AAMCO. I came in and met with Anthony, the owner. He thanked me for bringing in the car and that he would check it for free - this is exactly what I was told on the phone. I immediately felt at ease. check the codes and they found a bad ignition coil. I also had them do a tune-up because I didn't remember when I changed the plugs. I highly recommend this shop, they took care of me right away and fixed it right the first time.

I whould Not let this location change a flat tire ..I was stopping by Wednesday too get a quote ,…read morewhen too my Suprise I see a customer picking up his 20 yr unscratched Toyota Corolla ..And he' sees his car arrive on a tow truck from a test drive . This man looked like he saw Sasquatch . lol They forgot too put lug nuts on ..And he was actually Gunna pay them . For Destroying his front End ..I whould want not only free Transmission , 2 yrs free oil change .What kind of Cracker Jack Mechanic forgets all lug nuts

Fast response, professional, knowledgable, and had me on my way quickly. I definitely recommend…read morethem if you need towing. I will call them again if I need towing. Ty

Wow. What a nightmare. I hate leaving bad reviews but it was 9 hours before they got to me from my…read morebooked appointment. This towing company was assigned me through my Verizon road side assistance. I booked an apt with them for the next day at 9-10am. It 7:30 they send a text telling me to be ready at 8:30 so I rush to do so. At 10:45 I call them asking where the truck is. They say 35 minutes. I wait and no dice. I call them back and they say the guy is having issues with the car he's working on. To leave the key on the car and they will come get it soon. My house mate comes and waits for two hours. No dice. After 4 more calls (most made cause they said they'd call back and didn't) they don't pick it up until after 5 pm when the mechanic was closed!! It made me look unreliable to the mechanic who I was just starting to do business with. While polite (something I value) they failed to keep me up dated and when the drive called at after 4:30 to let me know he was 45 minutes away it was the only call out of my 6 they returned. When they said they'd call back. Had they just said "listen it's a mess today we don't know when we'll get there. We will keep you posted." Or "can we reschedule " and I would have been fine. I just hate having my time wasted.

My father and I had come to a few dealerships, but this one completely blew all others out of the…read morewater... The transaction from the time we stopped into the establishment on Saturday to the closing on Monday was great. Kit answered all of our questions and walked us through everything to ultimately help us make the final decision between two trucks. Mohammed finalized prices and we had the truck a few hours later. They are a great team over on Middle Neck Rd... Highly recommending them to family and friends!

Hi my name is Shoune. I bought a car from here on July 3rd 2023 which was cost 42,000After I bought…read morethe car, I figured it out that they charge me $3000 extra then I contacted with them. First, they refused me to give my money back but after that they said they will fix it. Unfortunately until now I don't get anything, they didn't pick my phone not even talked to me directly. I live in Bronx , I went their place so many times to solve my problems but they didn't even do anything for me which is so painful. I spend toll fee to go there only to get my money back but haven't get yet which is unacceptable.

So I'm updating my review. Saturday, a few hours after I wrote my review, the General Manager Oscar…read moredid reach out to me personally. As it shouldn't have gotten to this point I am very happy to say that I was able to get my aunt's full refund without any issues. Supposedly Gabriela was reprimanded but still does work there. I still stand on not dealing with this woman in finance. Thank you again to Oscar for taking control of this matter. He had a check ready for us to pick up Today. 3 days later. This could have been all avoided and hope this does not happen to someone else.

Most dishonest practices, salesman I had was dishonest, the GM is a complete fool. I believe the…read moredealership forged my signature on a document that the won't provide me. I asked for the digital time stamps of when the signatures occurred and they won't be provided. The GM at first called himself the Sales Manager. Complete coward and doesn't know how to handle a customer who has been wronged. There is many other issues. Bottom line, DO NOT BUY YOUR CAR HERE