I think reviewing an insurance company--or rather the office of one location of an insurance company--is a little unorthodox for Yelp reviews. But I've had such convenient interactions with this office, that I couldn't pass up the opportunity to review it and the awesome employees.
The thought of obtaining new rental and auto insurance or even transferring a policy is exhausting to me. I had made a few calls when I was considering a move, and this office was easy to communicate with and helpful with every question I had. They even pointed out a few places in the area (gyms, restaurants, etc.) that might be of interest to me. They were very quick in answering questions they didn't know and equally quick in completing paperwork for me.
Of course, shortly after contacting them and getting a policy through them, I got into a car accident! Again, they surprised me in helping to coordinate a rental car, offering a list of auto shops where I could take the car for repairs, and helping me through the entire process. And the insurance company paid the auto shop directly, which meant that I didn't need to wait to get reimbursed for the damages.
Overall, I've been more than happy with my experience at this State Farm location, and I'd definitely recommend it to someone needing insurance in the area. read more