I switched to Allstate 6 months ago because their rate for homeowner's insurance was slightly lower than I was paying on my current policy. The auto insurance was a little higher but reasonable. Right after this I got a message saying my homeowners was going to be cancelled because there was some limbs touching my roof unless I got them trimmed (which I did); but before I could even take care of this (due to bad weather) they cancelled my home insurance and raised the rate on my auto policy. It took many phone calls to get this straightened out and I still got charged a higher rate on my auto for 2 months. Now, a few days ago, I received my 6 month renewal on my auto liability insurance and it increased by $120.00 per year. I would have understood a slight increase but this was a lot considering I have had no tickets, accidents or claims and drive very little (less than 100 miles per month). When I called to get an explanation for this I was told it was a state wide increase and that they would email me a list of things I could do to save a little. That has been 3 days ago and so far I have heard nothing from them (which doesn't surprise me considering how long it took them to get the first problem straightened out). So, all this being said, BUYER BEWARE! The rate they quote you will probably not be the rate you'll be paying when its time to renew. This is the 2nd time this has happened to me with Allstate, the first being several years ago. Seems like this is a common practice for them. read more

Added items to my policy after having paid in full for multiple policies a month ago. When I called to cancel I was informed they can only pro rate cancel. This was after 0 communication or attempt to call me before adding the unwanted coverage. Representative's response when I told her this would cost her business "that's okay with me" 0/10 read more