Just want to say the Team at this State Farm are great. Contact us after hours for our questions…read moreor needs and are competitive! Also people we referred saved money on their house and auto! Appreciate your team!

Always helpful! Feel like I am looked after well . And they are always pleasant . Don't know or…read morecare much about insurance but I like when it covers something and I'm glad when I get a good price on it. It's weird to pay for something that you hope you wont need, but it's still smart to do. And they are pretty good at getting things done.

Chad Lamb is one of the best insurance agents I know. First off let me say, I have never had to do…read moreany of this on my own someone had always taken care of this for me but now for the first time I had to figure this out for myself and believe it was very confusing . Chad was so very helpful got me a great quote and helped me get started on the right track. I really appreciate all the effort he put into helping me. He helped save me money in every way he could, and he will do whatever he can do to help you save money too..He is very knowledgeable and a very honest & trustworthy person so if you ever need any insurance Chad Lamb is the man you need to talk to..

Quick and professional service made it easy for me. I appreciate there quick attention to my needs.read more

After spending a long time on the phone with State Farm's 800 number attempting find out how to get…read morea replacement for the cracked windshield of my car. I spent 3 hours trying to get some questions answered, to understand what I was being told, and to understand how I should move forward. So finally I called my agent's office, Scott Tabares. I should have done this earlier. Marla answered the called. Wow, what a change. She heard my explanation of what had happened. Then ask if she could step in and help. It was obvious she cared about me as a person and as a customer. After a few minutes, I would guess less than 20, she had cut through the 800 jungle, and she and I were working toward a solution. She stayed on the phone with me through each contact until I had an appointment to have the windshield replaced. Thank you Marla. I appreciate the personal support and care. Again thank you.

Kelly hands down is the best! She spent so much time helping me get all of my policies switched…read moreover from Allstate. With that being said helped me save so much money. She then helped my daughter save over $100 a month on her policy.

Amazing staff and service. If you need ANY insurance you have to try here. They are your premier…read moretop level agent. So glad that we found them since we just moved here.

I love my agent! The entire staff is always professional, personal, courteous, and sincere! Whether…read morein person or by phone, you will receive the best customer service ever!

From the first meeting, they were professional, knowledgeable, and thorough. What really stood out…read morewas their attention to detail. They didn't just plug numbers into a computer they looked for every legitimate deduction and made sure I understood my options.

HORRIBLE EXPERIENCE. They will treat you right as long as everything goes smoothly but as soon as…read moreyou have a problem prepare to be ignored and charged fees you should not be charged. MELISSA LEE messed up my account and ended up canceling my policy so I drove around for a month with no insurance and had no idea until I paid my next bill and it got refunded due to my policy being cancelled a MONTH earlier. Then she did not cancel my renters insurance as requested so I got charged for that then got charged late fees that have still not been refunded over two weeks later. Chris did not even try to reinstate my account when I called him, granted it was 4:30 on a Friday he made no attempt to help me just told me it *might* be sometime next week even though the multiple customer service reps I spoke to that day told me it could be done the same day (someone was ready for the weekend). Even if he did reinstate I would have had to pay back the money that I paid that then got refunded due to them canceling my policy so they were going to make me pay for services I did not technically receive. So there I was still driving around with no insurance due to no fault of my own because my only other two options were to either go with a different company and be charged a higher rate due to my "lapse of insurance" that was cause by them and not accurate or open a new policy with allstate and pay 3 times what I was paying before due to the lapse of insurance that was CAUSED BY THE SAME COMPANY!!! They said they had no way to override it which is complete BS they are just greedy. I could keep going, There's more to it than that but that is the gist of my experience with this company and mainly CHRISTOPHER DUMS agency. Worst part of this is I went on a roadtrip with a car full of people and it makes me sick to think of what I would be dealing with right now had there been any kind of accident during our trip or any other day for that matter. I would be completely screwed and the complete lack of empathy within this company is just disgusting tbh. They really did not care or show any kind of remorse for their mistakes. Thought I was supposed to be in good hands Chris..? For the record- It did not just lapse due to me neglecting to pay. It lapsed because Melissa screwed up. We were changing my payment due date from the 6th to the 18th which I was told would not be a problem and that she would suspend auto pay for the 6th and I could call in the payment on the 18th which I did and everything went fine with my August payment but then something got messed up in September probably because she was on Vacation and NEGLECTED TO PUT AN AWAY MESSAGE ON HER EMAIL so I had no clue what was going on while I was emailing her about the renters insurance charge and she obviously neglected to do something before she went on vacation to make it so our arrangement from August would go through like it was supposed to which likely is what caused my policy to lapse. Even when I called and spoke to Chris he did nothing to help me get the money back that they charged me for the renters insurance that Melissa neglected to cancel.

I have known Chris Dum for many years and know him to be a honest hard working man. I was thrilled…read moreto have him help me with my homeowners and auto insurance coverage. He will always do what is right!

Mai McCoy is my current auto insurance. Previously with Farmers, I can tell you State Farm is miles…read morebetter and cheaper. Love the office and the service received. I use my parents address in OKC on my file so I don't check on mails often. The office actually texted me to remind me of overdue bills. How awesome is that? This has happened 2 times already. I called back and got it taking care of, usually on the same day. I love Mai McCoy and would recommend this insurance agency for anyone looking for an auto insurance agent.

Mai Ly McCoy is pretty awesome, what about your Ly McCoy? Equally awesome?…read more So this is a super cute little Insurance Agency right in the heart of Chinatown OKC, which I would recommend using because the woman here is so friendly. We did consider moving to Oklahoma City for a while, and this would have been my insurance choice, due to word of mouth and meeting her. However, Yelp says it's closed, but I can't confirm that and I hope that it's not true.