HORRIBLE EXPERIENCE. They will treat you right as long as everything goes smoothly but as soon as…read moreyou have a problem prepare to be ignored and charged fees you should not be charged. MELISSA LEE messed up my account and ended up canceling my policy so I drove around for a month with no insurance and had no idea until I paid my next bill and it got refunded due to my policy being cancelled a MONTH earlier. Then she did not cancel my renters insurance as requested so I got charged for that then got charged late fees that have still not been refunded over two weeks later. Chris did not even try to reinstate my account when I called him, granted it was 4:30 on a Friday he made no attempt to help me just told me it *might* be sometime next week even though the multiple customer service reps I spoke to that day told me it could be done the same day (someone was ready for the weekend). Even if he did reinstate I would have had to pay back the money that I paid that then got refunded due to them canceling my policy so they were going to make me pay for services I did not technically receive. So there I was still driving around with no insurance due to no fault of my own because my only other two options were to either go with a different company and be charged a higher rate due to my "lapse of insurance" that was cause by them and not accurate or open a new policy with allstate and pay 3 times what I was paying before due to the lapse of insurance that was CAUSED BY THE SAME COMPANY!!! They said they had no way to override it which is complete BS they are just greedy. I could keep going, There's more to it than that but that is the gist of my experience with this company and mainly CHRISTOPHER DUMS agency. Worst part of this is I went on a roadtrip with a car full of people and it makes me sick to think of what I would be dealing with right now had there been any kind of accident during our trip or any other day for that matter. I would be completely screwed and the complete lack of empathy within this company is just disgusting tbh. They really did not care or show any kind of remorse for their mistakes. Thought I was supposed to be in good hands Chris..? For the record- It did not just lapse due to me neglecting to pay. It lapsed because Melissa screwed up. We were changing my payment due date from the 6th to the 18th which I was told would not be a problem and that she would suspend auto pay for the 6th and I could call in the payment on the 18th which I did and everything went fine with my August payment but then something got messed up in September probably because she was on Vacation and NEGLECTED TO PUT AN AWAY MESSAGE ON HER EMAIL so I had no clue what was going on while I was emailing her about the renters insurance charge and she obviously neglected to do something before she went on vacation to make it so our arrangement from August would go through like it was supposed to which likely is what caused my policy to lapse. Even when I called and spoke to Chris he did nothing to help me get the money back that they charged me for the renters insurance that Melissa neglected to cancel.

I have known Chris Dum for many years and know him to be a honest hard working man. I was thrilled…read moreto have him help me with my homeowners and auto insurance coverage. He will always do what is right!

Lien was super quick and professional in my assessment for the best insurance. Would 100% recommend…read moreany business to work with her.

I have been using Scott Wiedemann for my insurance since I got my first car back in 1989. 26 years…read morelater and I had to move to Texas to find a new agent. There is a reason I stuck with Scott for 26 years. He is a great agent, is very helpful and has the small town personality that makes him a pleasure to work with. His agency is not affiliated with one insurance so he can shop rates around and always found me my best deal. When I had a claim, he was great to work with. When we return to Oklahoma we will return to Scott. I recommend everyone looking for an agent to use his agency as well.

They answered all of my questions and provided me with the coverage that I was looking for with a…read morereasonable price. They are my current insurance company for auto, home & flooding they also have life insurance & they are always ready to help meet any needs that I may have. Thank you Martin Montoya & TEAM Respondieron a todas mis preguntas y me brindaron la cobertura que estaba buscando a un precio razonable. Farmers mi compañía de seguros actual para automóviles, viviendas e inundaciones, también tienen seguros de vida y siempre están listos para ayudar y satisfacer cualquier necesidad que pueda tener. Muchas gracias Martín Montoya y su equipo de trabajo!

Luke was awesome at getting my auto and homeowners insurance switched over to state farm, keeping…read morethe same coverages but cutting my payment in half! 10/10 recommend!

We recently relocated from San Diego to Norman. Our realtor recommended Greg Ellis to become our…read morenew StateFarm agent. We have been with State Farm of over 40 years. Chasity Blessing has worked with me to transfer all our policies to Norman. I would highly recommend contacting Greg for your insurance needs.

I have been with USAA for years, but when we moved to OK, my rates doubled. I'll be honest I called…read moreevery name brand insurance company I knew and they each came back higher and higher. Then I heard Dave Ramsey say to only work with independent insurance companies because they get you the best deals. The first one I tried just never got back to me. Boo. But Will? Will at Mollett-hunter is AMAZING. He got back to me same day and responds to my emails within hours. My rates? I'm saving over $722 a year. That's a LOT of money. Same coverages I had before, too. I am impressed with how friendly, responsive and easy to deal with he has been. I'd recommend this company to anyone. I didn't ever go IN in person - I'm a xellinial, we like the computer. I was able to do every part over 30 minutes away in my jammies on the computer. Double win!

Probably one of the best Agents my family has ever had. She truly understands what means to take…read morecare of family!!. Would recommend 1,000%

Could not ask for a better agent. She is my first agent in 26 years with State Farm that is so good…read morewith communication and follow through. She is great at explaining exactly what you are paying for. She will go the extra mile for you and I can not say that about previous agents I have had with State Farm.

Friendly customer service and quick and easy process! We were in and out and insurance…read moredocumentation the same day.

This insurance places is so amazing they're very quick and friendly and I get you the best deals…read morepossible that they can possibly find been with them for a few years now and will continue to stay with them love it