Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

I read the positive reviews online about Jon Katz and decided to call him for advice about choosing…read morehealth insurance plans. Even though my husband and I are moving to West Virginia (out of his area of expertise), he took the time to talk to us over the phone and offer suggestions and recommendations that have already helped us on our journey of choosing a new health insurance plan on the exchange. His kind and professional demeanor combined with his breadth of knowledge were noteworthy, and we will definitely use his services once we move back to the area. Thank you, Jon!

My husband and I were looking for a supplement to our Medicare part B. We worked with Jon Katz. He…read morewas extremely knowledgeable in our options and helped us find the best supplement for our needs. He also pointed us in the right direction regarding our drug plan. Everyone in the office has been professional and pleasant to work with. I am happy to point others to Jon and his team. Janet & Dave J

I have received outstanding service through State Farm from Buster Nelson and his staff since…read moretransferring all of my home, life, and auto policies to his agency over 5 years ago. They are efficient, responsive, caring, and very knowledgeable about insurance and financial matters. I highly recommend Buster and his staff to anyone seeking excellent and reliable insurance services. - F. Richardson

Paid 6mths auto in FULL. Continued to be billed in various amounts with unclear reasons on bills…read more Also, Drive Safe discounts NEVER credited $80.90 1st 6 MHT, or $86 for 2nd 6 mths. Finally talked with Buster for 1st time (4/29/21). He stated bill was correct (though numbers do NOT add up), refused to talk further. Either I pay, or get ~$30 credit back for a bogus $41 "reinstatement fee" (note: I had PAID IN FULL). Also, REFUSED to email explanation of BILLING, a CONSUMER RIGHT.

Received great service from Paula with a commercial policy. She was both very professional and…read moreextremely knowledgeable in helping me with my policy. Can't speak highly enough about how pleased I am with the service she provided. She did a great job.

GREAT OFFICE TO WORK WITH! Crystal is super nice and super efficient, she helped me with my issue…read moreand kept me informed all the way through the process! DEFINITELY recommend her and the office in general!, Thank you,Crystal!

Save yourself the headache and go somewhere else for insurance. Chris Vomound is extremely…read moreunprofessional and rude. He yelled at me over a mistake his office made when I went to his office to discuss the problem. ​

Switched from a FL to a VA State Farm policy and Chris and his team were amazingly helpful…read more Christina Rodriguez went above and beyond in helping me understand how I was protected and reimbursed when I was accidentally charged by both offices during the transition. Not only was she professional she was very friendly and patient. As an older person, it reminds me of times when Customer Service was taken seriously. Well done team.

I was searching for a financial advisor and came across Renee ilesanmi here on Yelp and decided to…read morereach out to her for assistance with this matter. I left my number and she returned my call within a couple of hours. She was patient and took the time to listen to my financial concerns. She conveyed to me the proper advisement I was searching for. We went over my budget and she shared her professional advice on how I could get my finances in order. She was genuine about the issues I had, which she was not highly knowledgeable, but linked me to other professionals to assistant me in their particular field. After listening to her for two days, I believe my financial situation and life is about to change for the better. I highly recommend Renee ilesanmi for anyone seeking professional advisement. Thank you, Mitchell

Renee is amazing! She has been our insurance person for over 15 years. Renee keeps us update on our…read morepolicies and makes us aware of new information about our policy. She is more than our insurance consultant; she is a good friend. I would recommend her to anyone that wants to get ahead in their future.