I was referred to Riley after closing on a commercial property. Business insurance is a must. I was…read moredreading the process because of my bad experience with insurance brokers in town. BUT I was shocked by how responsive and empathic Riley was. He clearly communicated his schedule, made himself available through text, answered when I called, and responded to every question and concern. He even listened to my business needs and created a custom commercial insurance plan...that was AFTER he spent the time to research my business thoroughly. He's a Santa Barbara native, born and raised, and it shows. He's proud of his work and cares about the businesses in our community. I often walk by his office and see him at his desk. He's like an old school, small town agency. And he actually shows up to work. I am waiting for the day California finally gets its act together and allows Farmers to write home insurance again, because I've decided I'm moving everything to Riley, back from AAA. His accessibility, honesty, friendliness, and pride in his work is worth any premium over AAA.

This guy is extremely fast on his response (same day, and at times within the hour I emailed him)!…read moreI was shocked that he provided me different quotes for our cars & home with different scenarios over the holiday weekend. Other agents may not work over the weekend or respond as fast as him. He also took the time to explain the terms or coverage we didn't understand. If something happens to your home or car wouldn't you want your insurance agent to be knowledgeable and respond ASAP instead of within the week? If so, Riley is your man.

I can't express how grateful I am with Isabel Vega for her help during my claim process, the…read moreendless hours and support was very much appreciated. You are one great agent and I admire your work, patience and dedication to your job!

Went there to get a quote, the lady at front desk said she needs copy of DL, and she copied all…read moredocuments of my previous insurance and condo policies, I emailed the driver licenses on 7/8/24. Never heard back with any quote or update. This is interesting because this case was a fat one, I was about to get insurance for two condos and three cars!

I have known Phil for many years. He is a man of integrity. He always goes the extra mile and has…read morea smile on his face while doing it. Old school, high quality service, and reliable knowledge. Call him. He's a great man. He'll care for you.

From the owner: Small Group Employee Benefits, health, medical, dental, life, vision; Medicare Supplements;…read moreIndividual Health Insurance

I have always gotten good and quick service from this office. Good enough that I don't even look at…read morethe offers I get to find cheaper auto insurance. I had a couple of claims in the past and the adjustment process was flawless.

I have been with Ed Attlesey at State Farm Group now for MANY years. Their service is great and…read moreKrista goes above and beyond the call of duty. She is knowledgeable, and helpful in every way. I am grateful for her support. I HIGHLY recommend going there. I have my car insurance and my condo homeowners insurance there and am glad they do such a great job.

By far the best insurance company and local agent you could possibly have to protect your family…read more In my experience over the past 20+ years the professional attitude embraced with the warm kindness of the agents makes Paul and his team family to us! On numerous occasions Paul's team has been at our side helping us through fires loss of automobile's and even helping us insure our planes! Just a very quick phone call away and you too could enjoy what my family has experienced! We thank you Paul and your team for everything you have done to insure us! Jason Rodi n Hazel

Quality service from a great neighbor. Oscar took great care of my family and I. Definitely…read morerecommended for any insurance needs.

We have been with Kory for 10 years now. We have NEVER been so well taken care of by an insurance…read moreagent, ever. There have been panicked phone calls, late night phone calls, worried calls, curious calls, short meeting and long meetings...all of them received with graciousness and full of appropriate and caring advice and guidance. He has absolutely been "like a good neighbor" and has always been there for us as our lives have grown and changed. We can't recommend Kory enough. Thanks for your years of service.

I switched over to Kory from my State Farm agent in Santa Monica after i moved here to SB and I am…read moreSO glad I did! I had no idea an insurance agent could be so quick to respond to random questions as well as help me deal with everything from a totaled car to a broken windshield. He gives good advice when asked and is honest about how my choices to use insurance or not will impact my rates. Kory is honest and consistent and I appreciate all his help over the years.

I just wanted to express my sincere gratitude to Yadi at Paul Cashman State Farm in Santa Barbara…read moreand for the exemplary service I received today, quite simply unsurpassed and first class. As a ~25 year customer of the State Farm agency, it's wonderful to see that loyalty pays off. Any business is really defined by its employees and Yadi exemplifies this, amazingly responsive, owned, addressed and concluded my inquiry, validating what it is all about. Meaning the 'traditional' approach to business, where you can pick up the phone and speak to someone, as compared to the 1-800 number and technology driven world we live in. Yadi, thank you again It's truly appreciated

Unprofessional. Miss a lot of little details. Don't do what is asked in a timely fashion. Have to…read morefollow up multiple times to get what you need. Can not recommend for this reason. Too many little things falling through the cracks.

Worthless. After 19 years of insurance by Allstate and Alain as my agent, Allstate dropped me due…read moreto increased fires in California, and all Alain could say was "sorry." No attempt to refer me elsewhere, no attempt to look for alternative plans, no discussion of how I could look at the California FAIR plan and what I should be looking for. Just "sorry" and I am on my own looking for a new home owners policy. As I called around, I found several agents who I spoke with making suggestions, where to look and what kind of policies and limitation I should look for. Most were very helpful and were willing to put time and energy in looking into options. If you want a salesman who lines his own pocket but offers nothing but "sorry" when you need assistance, Alain is the agent for you. Otherwise, stay away from this worthless agent.

I've been with Allstate and Alain Welty for several years now. They stood by me when my daughter…read morestarted driving as a teen-ager and then were there for me again when I bought a house and needed a homeowners policy. Both Alain and his associate Jorge Amezcua are very knowledgeable, and are more than willing to answer every question, review every detail, and consider various scenarios in order to help me make decisions about coverage. Their dedication to their clients is solid, and they go out of their way to make difficult situations less difficult. I very much appreciate their ethics, professionalism, courtesy, and dedication!