I have previously done business with Superior and was satisfied with their work so I signed up for…read moretheir gutter cleaning service. Unfortunately this was not a positive experience and ended with a somewhat threatening call from the owner. Two guys showed up to clean the gutters and were here for less than 15 minutes. After they left I quickly inspected a section of the gutters and found that the downspouts were not cleaned at all and there was still dirt and leaves in the gutter. I took some photos and contacted Superior to dispute the invoice as the work was not completed correctly. The person I spoke with saw my pictures, agreed the work was substandard and offered to send their employees back out. I didn't want them back on my roof, potentially upset about being called out for sub par work so I refused and said I didn't want to pay the invoice. The office employee said they would have someone call me to discuss further. After three weeks with no response I called again and was told I would receive a call. Two weeks later the owner called me saying he has pictures showing the work was completed correctly and that they do not clean downspouts. He said he wasn't going to discuss the issue any further and if I refused to pay the invoice he would send it to collections. With no recourse outside of litigation, which would be costly and unjustified over a $100 invoice, I reluctantly paid it. I have video footage from my security cameras to prove my claims as well as a couple of pictures following the job. I want others to be aware of my terrible experience and to be careful if you choose to do business with this company. After speaking with others who have done business with this company and reading other's reviews, intimidation seems to be a common tactic along with substandard work. I will no longer be doing business with Superior and caution others to do so at your own risk.

Great work on our home today. I especially appreciated the ways that team leader Kelon kept me…read moreinformed prior to Superior's arrival at our home and then as they were proceeding with the work. Top marks for customer service while on the job. Were's prepared for the next rain!

Jeff Storhaug a partner with Twin City Construction LLC of Deadwood South Dakota took a $23,305…read moredeposit, 1/2 of the total cost, to tear off and shingle with Euroshield HP Vernont Slate, tear off existing siding and install house wrap and 4" Tru Cedar siding, wrap windows and three entryways, wrap three front pillars, replace 16 storm windows, install ridge vent and new fascia over gable ends. His workers installed shingles on house but not my shed, which was part of the job. He returned to job sight and absconded with the remainder of shingles, the use of which were intended to complete the project. I've called him 23 times and recieved no answer and no return of my call. These attempts are noted on my cell phone. I did manage to reach him when I used an unidentifiable line to make contact. He told me he was waiting on parts on the two occasions I managed to speak with him. He additionally made attempts to bully me. The contract was accepted on on June 9 2021. Today the date is October 2 2022. My new contractor called him five minutes after I made my last failed attempt, Storhaug answered on the third ring, so he's screening calls. No effort has been made by Storhaug to return any of the money he received for the contract he defaulted on. I've gone to the Lawrence County Sheriffs Police and filed a criminal complaint against Storhaug, it's currently being reviewed by the Lawrence County States Attorney, John Fitzgerald. DO NOT DO BUSINESS WITH THIS COMPANY, THEY ARE CURRENTLY UNDER INVESTIGATION FOR THEFT OF PROPERTY AND FRAUD.

Mr. Jeff Storhaug of Twin City Construction, LLC in Deadwood, South Dakota contracted with us to…read morereplace shingles, facia and any rotted plywood (added cost). July 6, 2022 we signed a $28,000 contract for the roof work plus giving Mr. Storhaug $10,000 down payment. When the job was finished (July 15, 2022) Mr. Storhaug showed up demanding full payment ($18,300) as he was leaving for his Arizona vacation. When I hesitated, he commented, "Don't have the money?" and I replied, "I don't have a bill." He then showed me the bill and he was paid in full. Shortly after, we received certified notice that a $11,801.12 lien was placed on our home by Builders First Source for unpaid roofing materials. We paid Jeff Storhaug for those materials, but he had not paid Builders First Source. We also made numerous unsuccessful attempts contacting Mr. Storhaug. At end of October we received a phone message from Kate Storhaug (the Mrs.) that there was a misunderstanding by Builders First Source and the bill would be paid. Obviously untrue as we received an early morning phone call from Goldman/Walker (Nov.30), a collection agency hired by Builders First Source. They demanded the full $11,801.12, but we settled on $10,000 which since has been paid. So, our $28,000 roof cost us $38,300 with Mr. Jeffrey Storhaug of Twin City Construction, LLC making nearly $12,000 without lifting a finger. We are not the only ones he's done this to. Andrew H. of Spearfish paid far more and left in a similar situation. Mr. Storhaug also had a previous business titled I Am The Guy Construction, LLC. You can read those horrible reviews of Mr. Jeffrey Storhaug. Please remember, Mr. Jeff Storhaug can change a business name, but he can't change his own name to escape his horrible reputation. Happy holidays to the Storhaugs. You can bet they'll have an enriched time! I forgot to mention my age. I'm 71 years old and Andrew H. is a proud veteran. We've spoken a few times. His situation was made far worse by Mr. Storhaug.

When the June 4, 2020 hailstorm destroyed my house, I was devastated! As we all know, it's SO hard…read moreto find a decent local contractor. Hailstorms always bring the fly by night contractors and you are never guaranteed to have someone local to follow up with. My roof, siding, windows, doors, chimneys, deck... Everything needed replaced. The cost of the damage was 72% of the cost I bought my home for! I was so fortunate to find a local general contractor with Tuf Storm Restoration! Jim hired an amazing crew to handle each aspect of the job. My house looks like a completely new house! I highly recommend contacting TUF Storm Restoration for your storm damage repairs or if you are looking to replace/update your siding! ~ Kelly H (reposted from Google Review by owner)

TUF Storm Restoration replaced the roofs and gutters on two houses we own in Spearfish after the…read moreJune 2020 hailstorm. When they were done, the gutters on one house did not drain properly and it took multiple discussions and re-hangings to get the gutters to an acceptable state. The roof on the other house appeared to be fine until over three years later, when a leak occurred in the kitchen ceiling around one of four skylights. Upon closer inspection by roofing professionals, there were signs of significant leaking around three of the skylights that had caused water damage to the underlayment. The roofing company that performed the repairs found that TUF Storm Restoration had improperly installed the flashing around the three skylights. These professionals noted that installing flashing correctly is not rocket science but simply involves following well-known and established procedures. As a precaution, we later decided to have the fourth skylight reflashed, which was a wise decision as the flashing around the fourth skylight had also started leaking. In 2020 we paid TUF Storm Restoration the full amount sent to us by our insurance company. But TUF refused to give us any compensation for the several thousand dollars we had to shell out in 2024 to repair their shoddy workmanship., in spite of contacting TUF while repairs were still in progress. TUF rebuffed our several requests to meet in person to discuss the situation and absolutely refused to discuss any type of compensation for the damages to the roof itself or the ceiling inside the house.

Had them install 3 windows a few years ago and they were my go-to for the next 3 windows. Have…read morealways been very responsive to my calls & emails. Pleased that they were upfront about the expected delivery and installation dates.

I highly recommend Ben and his team if you're looking for new Windows, sidings and roofing!read more

Do not recommend! Look at their other reviews and BBB complaints. There are tons of roofing…read morecompanies in our area and this is one to stay away from! They mislead me into over priced work despite me asking for clarification. They knew I was on a tight time limit and they took advantage. I wasn't going to post anything about them despite my disgust but their BBB response was uncaring and untrue. I provided them with texts and emails to support my complaint, which I am sure their salesman could also supply but they didn't bother to do any research (no surprise) nor did they bother to reach out to me. Use someone else to save thousands of dollars and have better service from people who don't lie to your face.

We could not be more impressed with this company. We travel full time in a motorhome. We stopped at…read morethe local Butcher Shop for their incredible short ribs on our way out of town because we had them earlier and they are just that good. Just around the corner Josh and Baynna were working outside. We slid open our drivers window and asked if they had an air powered nail gun as we had a piece of trim that got damaged when we put our slide-out out in the back. They didn't hesitate to help and not only took the time to fix the trim but noticed the door hinge needed repair also so they fixed that too. How's that for service without an appointment. Keep in mind that their expertise is in windows, siding and gutters. Couldn't imagine how good they are with that after seeing what an amazing job they did on our trim.

I called LaPrade to get some advice and expertise about a potential roof job at my home. Jonathan…read morewas very helpful in letting me know my options. Prices were very affordable also. Will definitely be using their services when we figure out what all needs to be fixed.

Dealing with this team was par to none.. Living out of state and having to deal with replacing my…read moreroof on home and garage was resolved quick and easy with the experience this team provides. Not only was the job done in a timely manner but continued communication with me on the progress and materials was exceptional. I felt confident in the workmanship and efficiency they provided. Their a thumbs up and I would use them again.