I needed a small loan. I found online I was pre approved for one. Decided to instead of doing…read moreonline. Came in to the one on 985 W. Elliot Rd, Unit 7, Chandler, AZ 85225. I had Litzy help me and made my day. Come here to see if you qualify. If you need a little extra cash to help you. She did great on patient and customer service. Off the cross streets of Alma School and Elliot.

I am a newer customer with this company, and unfortunately, my experience has been extremely…read morefrustrating. If I were not dealing with an urgent financial situation, I would not choose to use this company again. The biggest issue I have experienced is with their required mobile app. I have repeatedly tried to log in, changed my password multiple times, and have still been locked out. The app then directs me to call customer service for assistance. The problem is that when I call customer service, I am told they cannot actually resolve the issue. I have repeatedly explained that I cannot access my account and that the app is preventing me from logging in. Each time, I am essentially told that they will contact the IT department. It has now been almost a month, and the problem still has not been resolved. What makes this even more frustrating is that when a payment is late, the company has no problem contacting me repeatedly -- sometimes what feels like 10 times a day or an absurd number of times -- regarding the payment. Yet when I repeatedly contact them because their required app will not allow me to access my account, I cannot seem to get anyone to actually fix the problem. I understand that payments are important, but there is a serious problem when a company can repeatedly contact a customer about making a payment while simultaneously failing to provide that customer with a functioning way to access their account and manage that payment. I was also told that I could come into a physical location for assistance. Unfortunately, I cannot simply drop everything and travel to a store, especially when there are no convenient locations near Tucson. If customers are directed to an 800 number when they encounter problems with the app, that customer service department should actually be equipped to help resolve those problems. I was told the app is required and that customer service cannot update certain information for me. Then why does the app specifically direct customers to call the 800 number when they are having problems? What exactly is customer service supposed to do if they cannot help customers access their accounts? I have called numerous times, changed my password multiple times, tried repeatedly to log in, and explained the situation over and over again. I have been told IT would be contacted, but almost a month later, I am still in the exact same position. I accepted the high interest rate because I needed access to fast funds during an emergency. I understood that borrowing would come at a higher cost. What I did not expect was to be unable to access my account or receive meaningful assistance when something goes wrong. At this point, I am simply trying to access my account, make my payments, update my information, and eventually be done with this company. Customers should not have to spend weeks calling customer service about an issue that should be relatively simple to resolve. This company seriously needs to improve its app, IT support, and customer service. If you are going to require customers to use an app to manage their accounts, make sure the app actually works -- and make sure your customer service team can help when it doesn't. Overall, this has been an extremely disappointing experience. I would not recommend this company based on my experience, and I certainly will not be using them again once I am finished with my account.

i was able to go in and get a loan. elizabeth was wonderful and had such great customer service.read more

Me and my husband went to apply for a title loan we were first greeted by a lady that was really…read morenice and polite and gave us our paperwork Miguel the manager pulled us back to start the process he was really nice and polite as well and answered all of our questions and made it very easy and comfortable he got it done quick and easy and I would definitely refer him to anybody looking for a loan place with friendly people and an easy process. Our overall experience was beyond what we expected and Miguel was a really awesome guy and talked to me and my husband the whole time so it wasn't an awkward loan I should say lol.

I recently paid of a loan with Fast Auto Loans and I over paid on the loan . I brought it to there…read moreattention but they would not refund my over payment . I am very unsatisfied with the customer service and I recommend if you get a loan with them to keep an eye on your balance .

Edmund and Kent are both very helpful, I got the help I needed …read more. thank you .. I appreciate you both ..

Opened loan in December 2025, paid it off in March 2026. Recently looked under my passenger car…read moreseat, and there it was, a GPS tracking device. These mother f,rs did not inform me at the signing of my loan. Criminals!! Stay away from this despicable, shady company.

Undisclosed tracker found in car is now on its way to Aruba. Scandalous allowed loan without…read morecontacting both people on the title. Only giving it one star because it wouldn't let me give zero or a half

I was searching online for different opinions for quick financial solutions. A few hours later my…read morephone rang and Serena from TitleMax ask if she could help. I ask a few questions and got straight answers. An hour later we met and she had several different plans to solve my problems. Two hours later, same day, I had money deposited in my bank account. Compared to others, amazingly quick and easy. Nice people with honest answers.

I had a great experience with,Asia,were very pleasant and helpful,she made signing up very…read moreclear,were I didn't understand,she is good and made it easy and comfortable for me,I would recommend others highly to her.I would be a returning customer when needing helo from that location.

Tempe pawn and gold is amazing!! They really saved me, and I give all the thanks in the world to…read moreMichael. The process for a title loan is tedious, and he walked through every step with me and went above and beyond to make sure I understand everything, I am comfortable with everything, and that we can get it all done. They make up feel like that are there to support you and it really was such a relief! The pawn shop also has a beautiful assortment of jewelry, gold specifically and I will definitely be back to purchase some gold. Thank you Michael for all your help!!

Natalie was such a huge help today! She was so sweet and I left with exactly what I needed! I…read moreappreciate her so much!

Anna is very helpful and very knowledgeable about the situation that you are needing please come to…read moreMain Street and Power Road in Mesa

Hayden is a wonderful loan associates. He help me with everything I need…read more Thank you for having him.

Larry and Staff are wonderful. Very personable, on top of things! Super helpful and friendly…read more.. Always pick up the phone when we call!