Carmen went above and beyond the call of duty. He helped my mother regarding an issue with a tenant…read morewho disappeared and abandoned her home. He helped her with information about insurance and advised her through the cumbersome process of the investigation and homeowner policies

EXCEPTIONAL SERVICE and PROFESSIONALISM! Contracted with Knight Global Investigations to help me…read morewith a Civil matter that the police were not interested in or had time for. Knight Global took the time to listen to my situation and gave many options to come to a solution. I was impressed with their experience and knowledge. I'm happy to say that I'm the recipient of a settlement above and beyond anything that I expected due to their work. I highly recommend them to anyone with a complex issue as they have the solutions that other PI Firms that I contacted could not help me with!

I am very impressed with Darren. I was needing some legal documents served. He shared his…read moreknowledge and safety advice with me which was very important. He is definitely knowledgeable about this field and I highly recommend him! Thank you again Darren!

Update!!! Not shocked to say still a ONE STAR review. Today I got a phone call (he called me twice…read moreafter I hung up on him) from the owner D. Epstein! I thought he would be apologetic about the phone call Saturday and try to rectify it but no! He was talking so fast I didn't know who he was because he was angry and yelling at me. I had to yell at him to tell him to slow down and say who he is. He told me to calm down and he'll tell me one more time that I better take down the bad review that I posted Saturday. Threatening me!! I figured out who he was when he said that and I said "oh you're the one from the phone call the other night"! So I told him "yes I wrote it because that phone call was rude". He then proceeded to say "oh you want to play"? So I said "yea I'll play and told him to F off" and hung up the phone. He called me again I didn't answer. What a stalker that threatens people over a bad review. Maybe learn some customer service, phone etiquette and bedside manners lol and you won't get a bad review. I blocked him and got a police report. Be careful who you try to come for D.E. You got the right one. This is Miami and I'm definitely from Miami. I'm not going to play with you.

Received a prompt response and was provided a fair quote for the work requested (Installation of a…read morewired Ring video doorbell). Alphonse was professional in every aspect and insured we were satisfied with his work. Answered all our questions and cleaned up throughly when completed. Would highly recommend and will use again for future electrical and electronic work

Quick response, very knowledgeable and highly professional. Helped us with some power outlet issues…read moreas well as smoke alarms that were going off inexplicably. May help us with TV mounting in the future. Would recommend and hire again!

Who can put a price on piece of mind. This team was very professional, and kept all of my families…read moreconcerns in mind, we felt safe through out our whole event. They really thought of everything, I cant recommend them enough.

Tough to find thorough security help in south Florida, but these guys have it down packed. On time,…read moreprofessional, respectful and well presented. Highly recommend this company for any security help needed. Had my experience with personal security and would hire them day in and day out. Extremely affordable too.

Chuck Poole and the team at Palm Tech has been great! They are responsive to all of my silly…read morequestions and I have loved that when I call them, they pick up the phone! Some vendors that I have used in the past have "yes'd" me to death and not come through. Chuck and his team are great and I would recommend them to any business in Palm Beach, County that needs IT help. As a personal note, thank you PalmTech.net for helping me with IT Services in West Palm Beach!

I recently had lightning strike close enough to my home that my WiFi system was damaged. My system…read moreincludes Ubiquity access points that were no longer working. I cold called PalmTech in desperete need of immediate help. Ivy took down all my info and promised to pass it along to a tech to see if they could help but also told me they didn't usually do residential work. I never heard from PalmTech again, but I did get a call from an affiliate of theirs named Praetas Technologies and within 4 hours of my call they sent a tech. Two hours later Preatas solved my problems at a very reasonable cost. It isn't often that a company, with no financial interest in the outcome, solves a problem for someone they have never worked for. Many thanks to Palmtech, and Ivy, for fascilitaing a solution for a total stranger. If you need an information technology company that really cares about their customers, even customers they don't know, you should call them.

Technical support staff is generally good and helpful when setting up and troubleshooting a system…read more Alarm monitoring is reliable. But dealing with general customer service and other departments is a mess. Accounting and billing is especially hard to contact and can be unpleasant when you finally reach them.

The worst alarm company. -Received equipment two months…read moreafter I ordered!! A extra large box with all equipment loose, NO packing, No original box inside a box like they require in their 30 alleged return policy. -NO instructions at all -Missing an overpriced camera which I found out from tech support the system only handles 6 not 8 cameras!!!!! 75% of CO detectors died in 24 hours and after multiple resets=failed PIR sensors died in less than 90 days with little to no activity of course that is when they stayed in position[none did without additional support.] --The best part is NO doorbell or camera could be added until tech support told the monitor unit! WTH +The only item that lasted over six months was the door monitors! LOL -Rip off prices e.g. $75 for a CO detector the system could not even monitor! $30 on amazon that works!