I usually don't post negative reviews as you can see from the link below of many of my previous posts, however I felt it was my moral obligation to let anyone who is considering bringing their vehicle to this auto body shop, to steer clear. This was by far THE worst experience I've ever had and the most unprofessional. I recently brought my vehicle into Allied Auto Body to have a roof leak fixed. Ian, the shop's owner agreed it would cost me $750 to fix the leak. I was told I would have the car back in a couple of days, however in fixing the leak, he broke my windshield and refused to pay for it. He advised me to file a bogus insurance claim so he wouldn't have to pay out of pocket. It took approximately seven days to order a new windshield, all the while I was renting a vehicle at $70/day. While waiting for the windshield to arrive, my car sat idle, and I thought it would be a good idea to have my hood and bumper painted. I suggested this to Ian, and he said he refused to do any work on the vehicle until after the windshield was installed with no justified reason. We agreed it would cost me $1,000 to paint the hood and bumper.
He ended up doing the most horrific paint job I've ever seen. I feel I was robbed of my hard-earned money after picking up my car and waiting more than two weeks. Ian tried to justify the cost I paid for the lousy paint job and mentioned that it should have cost more to fix the roof leak. I would have paid more if he had only communicated that to me, however we agreed up front on the cost and I paid him in cash for the roof leak and paintwork, a total of $1,750. It also cost me approximately $1,250 to rent a vehicle for 2.5 weeks, so the total cost to fix the roof leak basically ran me $3,000!!!
I told Ian I was not satisfied with the work that was performed on the hood and bumper and suggested he correct it; however, he became hostile and refused to fix the mistake. I've never dealt with anyone so rude and disrespectful. It was very disturbing to say the least. I told him I would file a complaint with the better business bureau and would also be posting a negative review. He acted like he couldn't care less because this is how he conducts business with no professionalism or accountability and poor workmanship.
I took my car elsewhere to have the hood and bumper repainted the correct way and it cost me another $2,000. I had that shop contact Ian and explained to him how bad the paint job looked, essentially that he painted over dirt because he didn't remove the hood and hang it in the spray booth. You could clearly see all the dirt particles under the paint that could not be buffed out as he suggested because it was under the clear coat. I asked him to refund the $1,000 cash I paid him, and he refused.
There are many reputable body shops that do great work and have great customer service, unfortunately this is not one of them. I saw how this guy talked to the other shop owner on the phone, he wouldn't let him get a word in, so I realize it wasn't an isolated incident. I even brought another professional to the shop who also pointed out the terrible paint work and called him the next day to discuss it. Ian was arrogant and refused to listen and again tried to justify the work performed with the cost of the roof leak.
Stay away from this business, they will steal your hard-earned money, give you a difficult time in the process AND there is no telling when you will get your car back. They are crooks, plain and simple and will play you for a fool because they know they can get away with it.
I hope I have saved someone the time and trouble of bringing their vehicle to this shop, after all who brings their vehicle anywhere without first reading the reviews?! Unfortunately, I made that mistake because I was in a hurry and looking to save some money. It ended up costing me 3x what I budgeted.
https://www.google.com/maps/contrib/109673180455267708318/reviews/@26.6962777,-80.2701479,10z/data=!3m1!4b1!4m3!8m2!3m1!1e1?entry=ttu read more