I can't rate Mr. Wells and his team high enough. I'd give 10 stars if I could. I recently had to…read morereplace the roof on my property and repair some interior water damage after a big storm. His pricing was very fair, but just as important he and his crews were extremely professional, responsive and timely. Personally, I really, really value contractors with integrity like Mr. Wells who work to maintain good long-term relationships with their clients. If I ever have any remodeling/repair needs in the future, he will be the first person I call.

Wells Roofing and Remodeling proved to be an excellent contractor. The owner, Ernest Wells, was…read morevery informative before and during the process and worked in the timeline that he committed to, we were only held up a few days because of the weather. Our church looks fantastic and I would certainly recommend Wells Roofing and Remodeling to anyone.

Bee's Roofing & Restoration did an incredible job! They were fast and very efficient with their…read morework. I had siding coming off my house and another part come up that was falling apart, and they got right to it, and fixed it. They found the paint to match and they got right to work. I would recommend them to anyone. Hopefully I won't have to use them again but if I do, I know who I will be calling. Thank you for the incredible work and customer service!

From the owner: Located in Memphis, TN, Bee's Roofing & Restoration is a trusted Roofing Contractor providing…read morequality roofing for residential and commercial properties. We specialize in full roof replacements, repairs, and inspections, using durable materials and skilled craftsmanship for lasting results. Our services also include gutter repair and installation, water damage restoration, and fire damage restoration to help you recover quickly after disasters. With a focus on excellence, clear communication, and dependable service, we're here to protect and restore your property. For a reliable Roofing Contractor in Memphis, Bee's Roofing & Restoration is the team you can trust.

We contacted Design Construction LLC (also listed as DS Construction LLC) about an estimate for an…read more18'x4' concrete pad. Danny (the dad of the owner) was very fast about getting back to us and getting an estimate done. The price was reasonable, so we went with them. We should have been worried when Danny said that we needed to pay the full amount prior to work getting started. We're fine with paying deposits, and we should have told them we could do up to 1/2 up front with the rest after the work was done... Work got started and the crew was efficient in getting everything prepped and ready. Once the concrete was poured, though, my wife noticed that they had not routed the gutter downspout under the concrete like Danny told us they would. The crew contacted Danny who said that he had "forgotten" to tell them, and then without telling us what it would entail, they cut into the freshly poured concrete to create a trough for the downspout. It was at that point that he then contacted us and told us that his workers didn't have either the cash or a credit card, and could we "loan" them $25 to go to Home Depot to get the necessary pieces. We did so. The workers then told us that they would make it look good by putting diamond plate over the downspout so that there wouldn't be a concrete patch, and that it would be easy to clean out. The next day, though, they installed the downspout and mixed up a bag of Quickcrete and simply scooped that over the top. They did not set the downspout tubing in even a Quickcrete "bed" or encasement, but just scooped some on top and then used a wire-bristle grout brush to try to match the brush finish on the poured concrete from the day before - it definitely does NOT match in either color or finish. They had also scraped some Quickcrete over some small blemishes they made that were only about 1/4" deep, so we're expecting those "patches" to pop off any day. They had to put in a 4" deep amount of Quickcrete on one corner, though, because the original forms they made weren't done properly. (The pictures are more than a week after the work was done, so both the poured concrete and mixed Quickcrete are essentially the colors they will remain. You can see how bad it looks even though it's brand new!) That night (when they put in the patches) I called Danny and said that the Quickcrete looked really bad on the poured stuff and that we were not happy with the patches that they had done - and that they still hadn't brought back the money they borrowed from the previous day. Danny listened and said he would be out the next day. The next night they did put the cash under our doormat in the evening, but Danny never came back out - and at that point stopped returning my phone calls, texts, or anything else. I tried for more than a week to contact him through texts, voicemail, and even calling his son (the owner of the company). None of it worked. Danny never responded. I was always polite and said simply that we weren't happy with how the patches had turned out, and asked what could be done to make things right? Finally, about a week after all of this, we got a letter from MLGW asking if we had a leak in our water pipes because our water was running 24/7. It turned out that they had left a hose spigot on enough that our utility company noticed the extra water use! Danny is really quick to try to get new business but doesn't follow through or respond if there's a problem. I would strongly recommend that people do NOT use this company. We've used other contractors in the past that we really liked and that were incredibly responsive when problems came up and we should've paid a little more to get the project done correctly.

From the owner: DS Construction LLC is a general contractor in the Memphis area. We have been offering remodeling,…read morepainting, roofing, fencing and other related services for over 18 years. We are bonded and insured to offer you the security and peace of mind for choosing us for your project. You can count on us for services from entire home remodeling to room additions. We also offer 24-hour emergency services for water or fire restoration services. At DS Construction LLC, we have the skills and expertise to get your remodeling project done efficiently and on time.

I had a very disappointing experience with this ServPro location regarding a furniture cleaning…read moreservice. This was surprising to me given the numerous strong reviews I found posted here. I was provided an estimate of approximately $600 to clean four chairs and approved the work based on that price. After ServPro completed the cleaning, I received a bill for more than $1,300 -- more than double the quoted estimate. At no point before the work was performed was I notified that the price would change or given a revised estimate to approve. The first time I learned about the additional charges was after the service had already been completed. A final bill that is more than twice the original estimate without prior notice or authorization is extremely frustrating and not the level of transparency I expected when working with a professional restoration company. If you are considering using this location, I strongly recommend getting clear written confirmation of all potential charges before work begins, particularly if your items are being taken off-site. Based on this experience, I would not use this location again.

Hugh Keen with ServPro East Memphis is someone you want on your job! He is always available. It…read moreis amazing! And when he tells you he's gong to take care of something he means it AND he follows through to make SURE it is done. Everything (ceilings, floors, baths, kitchen) and I mean everything in my home has been redone by ServPro and Hugh has been with me EVERY step of the way. He is professional and cares as much as you do about every detail. I highly recommend ServPro of East Memphis because they hire people like Hugh to make sure their work is quality and that you are pleased. Thank you, Hugh! I could not have made this journey without YOU!