From the initial sales meeting through installation and follow-up, Metropolitan was professional,…read morehelpful and attentive. Our Marvin windows were installed efficiently, cleanly and flawlessly in one day with terrific craftsmanship. Follow up on a couple of very minor touchups has been great. This was a big ticket improvement to our home and we feel we have received excellent value. Highly recommend Metropolitan.

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

We just had nearly 20 windows replaced in our new home, and are extremely thankful that we decided…read moreto go with Windows Pittsburgh! After reaching out to several other window companies, we knew that once Jim from Windows Pittsburgh stopped by to provide us with a quote, his company was the one that we wanted to to go with. From the moment Jim, the owner of Windows Pittsburgh, stopped by he was completely professional and made sure to keep our consultation around an hour, which we appreciated. We went back and forth for weeks about grids and colors, and Jim was extremely patient and didn't pressure us at all during this time. For anyone who has shopped for windows, you would understand how "sales-pitchy" these consultations can be. Jim did not make us feel pressured or rushed in to a decision what so ever. He was just a good, local guy, who was thankful to do business with us. Windows Pittsburgh is locally owned, and operated. I liked this because I knew that we were giving back to our community vs. giving in to the larger window companies. After our initial consultation we did have one person come to get exact measurements, and then our actual instillation was approx. 4 months after our order. The installation was scheduled for three days, but it only took the installers two days total. I can not speak highly enough about the installation process because they really took their time to do things right, and cleaned up (very well) as they moved throughout the house. Drop cloths were used on the floors, and they swept and cleaned up after each window. I didn't worry at any time about broken glass, nails, etc. They did a fantastic job, and even wiped and cleaned the new windows (they will never be this clean again!) When I met with Jim initially, I told him that I heard of Windows Pittsburgh from Yelp. He seemed surprised by this, because he doesn't use Yelp for advertising anymore. As you know, this company isn't as heavily broadcasted in the Pittsburgh area. I'm hoping that our review gets noticed, and that anyone looking for new windows or exterior doors in the Pittsburgh area will consider using Windows Pittsburgh, they will really do a great job and you will be happy with the results!

I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and…read morefriendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. Would recommend Windows Pittsburgh to absolutely everyone.

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

Long term review: I had some windows replaced about 8 years ago by Window World and I thought…read morepeople might like to know they've held up very well and I've never had any trouble with the windows nor the installation. I got the premium windows; I think they have since dropped the cheaper windows which were back then advertised for "$199 any size." The installer showed up on time and did a good job but he was griping that his assistant didn't show up. But he managed just fine by himself. I can't say if the company or the windows are better or worse than they were when I bought these but I'm a happy customer from the past.

Windows are leaking for the past 8-9 years. Window World would not replace them nor pay for the…read moredamage to plaster, wood trim & carpet. They used numerous excuses for the leaks saying it is due to bad siding or bad roof. Their a ledged warranty is suspect.

Window shopping is hard. Zen Windows saved me from one of the big window companies that does a song…read moreand dance to get you to sign. Zen had a fair price and didn't budge on it. I like their double lifetime warranty and the quick response time on emails. Our new windows are installed and look great! We did have one window backordered and the installation of the others was delayed for a few months due to that. Given the COVID environment, that makes sense. Overall I'm satisfied and really glad I didn't pay twice as much for the same windows with the other installer.

If I could give a zero I would. I need one window replaced but, Zen told me they only replace 3-4…read morewindows. So, what is a person to do if they need a window replaced and a window replacement company won't replace it? What do they expect me to do? Buy a window and install it myself? I'm disgusted with their response. It can't always be about how much money you make. Sometimes you just have to do the right thing.

Do NOT use this company, especially if you live in Michigan! Like every window company, they try…read moreusing deceiving and long winded sales tactics. We thought we were buying fiberglass windows-they're vinyl and they're crap! Open and close very stiff. Don't keep outside noise down as promised. We ordered a new front door from them and got a call 1 day before scheduled installation of 12 windows and front door saying door frame was damaged during shipping, and wanted to know if I wanted to reschedule. We kept window installation appointment because we already prepared our home and removed storm door. We had an 8am scheduled installation they showed up around 845a (not bad) but said there was a 2 hour companywide meeting that held them up. Took almost 8 hours for install, which was ok considering we had 12 windows and were an upper level condo unit. At end of the install the foreman gave me a checklist to follow out and sign and he didn't do the walkthrough with me that he was supposed to, said just call with any issues (my wife let me have it on that!). I could go on but all I can do is advise against this compan.

All good except the window in the bathroom won't stay up. Issue happened after a year rep came to…read morefix it after a few weeks. One month later same issue. First call in February 4 calls since then its now May. Customer service keeps apologizing and promises a call back in 2 days, a week later no call back. With all these bad reviews I can't image WN is that busy or so many bads reviews no one wants to work for the company = no enough staff.

We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

I had windows installed by Legacy in my house in South Fayette about 15 years ago. They still look…read moreand perform amazing. When I had a small service a few years back they handled it quickly and at no charge. Legacy's products and service are worth every penny. They're also local and family owned, which is important to me. I have another job coming up at my new house and will be using them again. Highly Recommend!

legacy remodeling was so easy to work with for the install of my doors and windows. They made the…read morewhole process a joyful experience from the initial sales consultation to install. The best family owned company in pittsburgh! if your are looking for quality products and workmanship on your home this is the only company to choose in pittsburgh! I have recommended them to all of my family and friends!

Dearest Gentle Reader,…read more View my story as a cautionary tale. I became aware of this company at a bridal convention at the casino back in 2023. I put my information down because I knew my future husband and I would be in need of home remodeling services in the future. To their credit this company called me once a year for the next 3 years to check in on our status and if we were in need of their services. It is because of their RESPECTFUL persistence (and the charming phone interaction I had with an older very respectful gentleman on the 3-year check in call) that my husband and I opted to begin our house remodeling with new windows and hire this company to do it. In March their sales associate Justin K. came to our home in New Brighton, PA (our location of our home is important to the tale dearest reader). My husband and I had a SPECTACULAR interaction with Justin. He was VERY knowledgeable and extremely helpful in explaining the process to us and next steps after we decided to hire them for the job. As a person who has held many different career paths (one of them sales) I appreciated how respectful and non-pressuring Justin was. Also, as a previous fellow sales associate in my opinion one of this company's strongest assets in terms of employees and their interactions with customers. Justin explained the delay in production with some of the companies they work with (and my husband and I both work in industries where we understand supply chain issues (pediatric nurse, director of metallurgy)) it may be some time until our 5 windows were ready. My husband and I understood and were excited for next steps. I received the call about our windows being ready mid-May. I spoke with a very lovely woman (whose name is escaping me at this moment) but we set up the appointment for installation in June. The gentleman that came for the 2nd and official measurements was also a delight to work with and 10 out of 10 strong employee. Both he and the lovely woman informed me becuase of supply issues with the company fulfilling our order we would be upgraded to a larger dual pane window, as opposed, to the single pane with screens we ordered as the company could not provide information on when the single pane would be available. I mean who doesnt love an upgrade, right? Installation day went swimmingly. Joe (the older gentleman) who led the trio was very nice. He introduced himself and his team (Charlie and Josh). I can not remember which of the two was the younger (highschool age) gentleman but he was very respectful and did a very good job for someone so young. The other older (maybe mid 20's early 30's) man was far from gentle and seemed irritated by my presence (or my Kamala sign I PROUDLY have displayed on my front lawn) but, regardless he did the job he was hired to do (in awakard silence at points) but completed non the less. During the installation Joe brought to my attention that one of the windows was missing its screen. He informed me he put a call into the office and I would recieve a call back about next steps the next day. Overall, I give 5 stars to Joe and his team for their quick and professional installion of our home's windows. I did not recieve a call the next day. I called the office and the woman I needed to speak to was out of the office until the following day. Again I sadly can not remebr her name but she was again very pleasent when we finally connected. She apolozized for the inconvinence and told me she would reach out to the company and get back tome as soon as she had an understanding of the situation. To her credit she did what she promised and got back to me fairly quickly. It took me a few days to return her call (she left a voicemail) as I stated above I work as a pediatric nurse and I work the overnight shift 7pm to 7am. It can take me a day or two to return calls/ emails as most businesses and people are resting or closed while I am working and I am resting while they are open / available. The next perosn I spoke with was April who I guess heads the service department and their appointments. The converstion I had with April at this time was pleasent and I explained how not only do we need our screen but asked if the tech that delivers the screen can look over the windows put in because, dearest reader, my husband and I have been seeing SO MANY FLIES in our house! April and I set the date for TODAY! This is 6 WEEKS AFTER INSTALLATION. Let that sink in for a moment 6 weeks after install AND PAYMENT we are waiting for the job to be finished. The reason being our hiome location (New Brighton, PA for those lost in the story) is an hour away from where they are. Oh yea, that was the common theme amonst all the employees is how far away of a job our home was form where they normally work. Funny cause yall called me every year for three years so I figured distance wasnt an issue?

I had two sales reps come to my home a total of three times. They were mannerly. I have one dining…read moreroom window that needs a full replacement. I'm going with one sliding window. Each time, I told them to email me a written estimate. I want to see what the window cost is and labor. Never received anything! Their prices are high. For one window, the price was anywhere from $3500 to $4200 after some discounts. This is three-hour job. I had my house and garage roof replaced several years ago for $7500. That was labor intensive with lots of materials. I stopped at their facility. Very nice, but I saw lots of overhead. Anyway, I would not use this company. They aren't transparent. The customer has the right how their money is being spent.