What can we say about Nancy, she was the best person ever to come get us at the airport. We had a…read morevery long arduous trip from France with lots of luggage and a dog and 2 cats. She greeted us right as we exited the plane and drove us 6 hours to home. All with a smile and delightful conversation. Nancy is a true professional and we will be sure to use her amazing service again.

TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

I have used this service several times for round trips to and from tri state airports. Even with…read moreearly pick up and late departure returns, these guys are on time. Fast, efficient and clean well maintained vehicles. There dependability allows your transportation needs to be taken care of so you can focus on other itineraries. Polite and helpful also with handling luggage. I will definitely use them again. Highly Recommend. Thank you guys.

Incredibly unprofessional--do not recommend. I used Mike's…read moreservice for a ride to JFK this past Saturday. While the trip itself was okay, his driving left a lot to be desired--he changed lanes constantly and stopped short multiple times. During the ride, we explicitly discussed my return trip, and he confirmed he could pick me up. The real reason for the 1-star review, however, is the complete lack of reliability. On Monday night while I was in London--just hours before my early Tuesday morning flight home--Mike texted me to cancel my pickup. Because it was after business hours, I couldn't find any alternative car services available on such short notice. My daughter had to call out and take a day off from work just to pick me up from the airport. Leaving a client stranded abroad with zero notice is completely unacceptable. I will never use this service again.

The whole process from price quote, to booking, to pick up was seamless. The driver, Orlando was on…read moretime, very professional, a great driver and pleasant. The car is beautiful and the ride is smooth. Glad to know about Rosa Ride. I have already shared this company info with my friends. I will use them for all rides in the future.

Lied about providing quality service & they do accept all type of payments. Worst service ever.read more

Last week, my family of 10 use Israel's transportation service to be dropped off and picked up from…read moreJFK airport. He went ABOVE and BEYOND for us all! We couldn't have asked for a better airport transportation service. We absolutely will be using him again in the future and recommending him whenever we get the opportunity to do so! THANK YOU!!! - Elizabeth Feldhaus

From the owner: Looking for a trusted airport transportation service?…read more Need transportation to the airport or a night out in New York City? Allow us to tailor a trip for you. Our service includes pickup and drop-off at multiple destinations within the city, ensuring a seamless experience. Whether you're planning to attend a theatrical performance or a romantic dinner, our professional drivers will navigate the city, freeing you from parking concerns and enabling you to enjoy your evening without restriction. We will cater to your needs. For competitive rates, please do not hesitate to contact us. This service makes for an ideal gift for any occasion. Take it Izzy transport Takeitizzy@gmail.com Message me or dm me for more information. Our family-run business has got you covered! We'll take you to and from any airport, ensuring a safe and comfortable ride for you and your family. Get in touch for prices and availability! Take it Izzy transport! A family-owned business! Serving Orange county Ny and nearby areas.

Mike and Car24 are a family business, very professional, detail-oriented and punctual. They were…read morealways responsive, kept me very up to date with texts, and provided a great service. I would not hesitate to use them again!

There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

This is a company you can depend on. I have been a customer of Mahogany Ridge for years and they…read morehave never disappointed me. The vehicles are immaculate and well cared for and the skilled and careful drivers are courteous and genial. Mahogany Ridge always arrives a little early (with no pressure on me to leave early, although if I'm ready I'm happy to hit the road a bit ahead of schedule). This is a well-run, professional company that appreciates its customers and delivers excellent service.

You only need a car service to do two things - pick you up on time and get you where you need to be…read moreon time. Mike from Mahogany Ridge did that and, as a bonus, at a reasonable cost. He also offered tips on how to get picked up quickly at JFK, which we greatly appreciated after a long flight from LA. Thanks , Mike. This service is highly recommended. Jack and Carole

My car had a flat this past Sunday on the brink of a snowstorm. After I was towed to a Mavis tire…read morerepair the car had to sty overnight. It was freezing cold and snow was beginning to fall. I was turned down by several Uber & taxi services. Others inflated the price to my destination because of the impending snow. When I was referred to Tri-County Transportation Group, and driver Eddie, I was quoted a more than reasonable price and my wait time for him was minimal. Eddie has a beautiful car that is extremely clean with lots of space. Eddie is extremely personable and I made sure to call him the next day to take me back to the repair shop to pick up my car. I will now go to Tri-County Transportation first whenever I need any rides. Eddie made a great impression!

awesome company they went above and beyond for me ! I now use them for medical transportation…read moreevery day .. I would recommend them to anybody! always on time drivers are so sweet and respectful. thank you Tri-county you guys are the best

Hutchins-Sutton Car Service drove me on May 19th from Woodstock, NY to…read moreEast 42nd Street in NYC so that I could review a tenant situation. He drove safely and quickly, avoided possible bottlenecks. We left our home at 11:30 and were back by 3 pm. His skill, knowledge of the city, comfort and cleanliness of his car make him my first choice, and has been for thirty years plus.

Scott Sutton and team had been driving me to and from airports for many years. I just moved back to…read morethe area and have referred to him a few times already. Excellent service. Competitive prices.

John the owner operator was great. Direct access to his cell phone, on time pickup, smooth driver,…read moreprofessionally dressed in a luxury car, this was a true chauffeur experience. Lyft and Uber don't work well upstate and to get to JFK Johns price was great. Plus, it supports a local business. Go for it.

I've been using Shamrock for over 10 years, I first started when John's dad was doing most of the…read moredriving. It's family run and now its only John. He is always punctual, safe and very friendly. I cannot recommend this service enough especially since John is extremely reasonable and the best ride for this price. Shamrock is my 'go to' for all my business trips and I live in Marlboro and there isn't a lot to choose from and the NYC airports are pricey rides.

On time and extremely professional and courteous. Wonderful vehicle…read more A bit pricey, but what isn't these days? If I need rides between my relatives and Albany airport again, this is the business I will call !

From the owner: Serving the Hudson Valley. 25 Years experience in ground…read moretransportation including Airports, Hotels, Cruise Ports and Casino's. save 10% on all return trips, based on round trip bookings. All major credit cards accepted. Corporate accounts welcome. Fully licensed and insured.