We rented a house from Jeanette Glinski in their Cornelius location. According to the landlord, she did not do a walk-though before we moved in. In fact, we did not even get any instruction on how to get the keys till we called the afternoon of the day before moving. We encountered several problems with the house as listed below. She took $300 unfairly from our deposit as cleaning fee. We called twice her office and sent photos and emails to her "boss" Stephanie Gossett who told us Allen Tate had nothing to do with Jeanette's property management firm although the "For Rent" sign was Allen Tate and our contract was under Allen Tate. We used this company in the past for three times for buying and selling our houses and that was the answer we got. We wanted to bring them to Small Claim Court. But we believe it will be more helpful to the public if we write a review here on the true. We keep all the photos and videos and signed report to support us.
1.Personal stuff was all over the house including food in the refrigerator and freezer.
2. House was very filthy. The first cleaning lady did not even want to come back. She told us either three of them working there for four hours or four of them working there for three hours and she rather gave back the Landlord the refund then coming back to clean this dirty house again.We moved to a dirty house and could not unpack our stuff for six days until the second cleaning lady finished the cleaning. This created a great inconvenience to us.
3. The Landlord did not cancel her Wi-Fi and we were not able to get the service for 17 days after we moved in. This also caused damage to our four businesses.
4. Upstairs bathroom made excruciating loud noise when the water was running. The Landlord got a quote from a handyman and refused to fix it because the quote was too high. When the realtor's handyman Anthony came, He had different diagnose and did not think it would be too expensive. But problem was never fixed.
5. Sinks had no stoppers and small objects were very easily going down to the drain. The landlord refused to fix this problem.
6. All closets and cabinets filled with Landlords personal stuff and smells terribly. We showed to the realtor and she was surprised.
7. Area rugs well very filthy and we had to move them to the garage, trying to eliminate the mildew smell in the house.
8. When we walked in, the house smelled so bad. I had to few times mop the floor with chemicals, before the smell was gone.
9. The heating system vans are above the ceiling fan, all the heat went upstairs. There was almost 20° difference between downstairs and upstairs. My daughter had dry cough upstairs and we had cold downstairs. (She went to the doctors twice for that and now we are in the new home and she has been healthy for over two and half months.). We had to move out December 13. But for good faith, We kept and paid All utilities up for the house till December 31th. Meanwhile, the Landlord did not even set the power up from January 1. I got a call from The Landlord 'a father on January 6 asking why there was no power.
10. The door at the sunroom was very hard to open and close. But the landlord again did not want to do anything about it. My husband had to fix it by himself.
We are very flexible with the whole situation. The third day after the landlord returned they complained about the toilet, bathtubs and microwave were dirty. But the photo proof was not convince. If any, we would admit the stove dish was dirty not a piece of hair from the ground. The carpet company came Dec 28th, Landlord's father called us from the house Jan. 6th. The landlord returned home Jan. 7th. Assuming Jeanette did a walk-through between and we did not hear any problem till Jan. 9th.
WE WANTED TO GIVE THEM MIMUS 5-STAR RATING. read more
