5 stars for consistently balanced pool water and cleaning. We have had a number of pool services…read moreover the last 28 years and the water has never been so beautiful. Thank you Josh.

Our pool enclosure was heavily damaged during the storm in 2024…read more Mr. Fletcher's team did everything they promised and more! He tirelessly communicated with our insurance agency for a year to ensure the reconstruction of our large pool enclosure. Although it took a long time to get approval from the insurance company, Mr. Fletcher never doubted that he would deliver on his promise. His team of builders was very professional and completed the impressive pool enclosure in just a few weeks. We cannot thank him enough for his efforts! We highly recommend his team for any size of pool enclosure projects.

Danny thanks for your quick action on our repairs. Rodney was very professional and was able to get…read moreour pool up and running quickly.

The owner came out to my home on a service call through American Home Shield. Upon arriving and…read moreseeing my hot tub, he said that he couldn't diagnose it because he didn't have access to the panel, it needed to be moved from the wall. He stated more than likely the motor had frozen up. I was charged a $125 service call fee for a 3 min conversation. After having another company come out, it turned out just to be a blown fuse and the charge was a fraction of what I had to pay for no service from Tropical Pool Services

Great Place, and better people! Met them a few years back…read moreafter having a pool installed. The easiest and most honest people I have ever done business with. We have become friends, and also frequent customers of each others business. Please don't waste your time or money at the BIG BOX stores, keep it local and support a locally owned business. You will thank me for it! Tell Greg I said Hello!!!

Pool Store - Classic Bait and Switch? Buyer Beware!…read more Recently, our pool pump stopped working, so I went online to find three companies that could come to our home, inspect the pump, and provide an estimate for repairs. Today, two representatives from The Pool Store in Mandeville showed up without having scheduled a specific appointment time. After approximately 15 minutes, one of them knocked on the door and told me they would be in touch and that someone from the office would call to explain what needed to be repaired and how much it would cost. I explained that I was in no rush to get the pump fixed and that, with three kids currently in college, I needed to be mindful of my budget. About 10 minutes later, he returned and told me he had sent a video of the pump to the main office and that they could repair it for $400-$450. Based on that estimate, I agreed to move forward with the repair. Approximately an hour later, another representative from The Pool Store arrived, and suddenly the price had jumped to $1,150 -- $700 more than the original estimate! I explained that I had only authorized the repair based on the $400-$450 price I had been quoted. I told him that I could not justify spending $1,150 and asked them to put everything back the way they found it. The manager proceeded to tell me that this was not possible and that I was responsible for the entire $1,150. After a lengthy discussion, I stood my ground and reiterated that I had not agreed to that price. I wanted them to put everything back as it was. I finally walked back into the house, and the manager then offered to settle the matter for $250 for their work. So let me get this straight: I was quoted $400-$450, the price suddenly increased to $1,150 after I agreed to the original estimate, and then the manager offered to accept $250 after I disputed the charge. I understand that repairs can sometimes turn out to be more complicated than initially expected. What I do not understand is how a company can quote one price, substantially increase it, and then insist that the customer is obligated to pay without having agreed to the higher amount. I am extremely disappointed with this experience. Trust and transparency matter, especially when homeowners are trying to manage their budgets. My recommendation: Based on my experience, I would not use The Pool Store in Mandeville again. I hope this helps someone else avoid a similar experience. Dan

Just wow! When you use Greg's Pools and Spa you don't just get a pool, you get an experience!…read moreWhether Jonathon, Travis, Rick, or Greg, I was always greeted with an excitement that matched mine. Everyone so personable! They were so willing to explain things to me whenever I had questions (a lot of them) and it always felt like they were helping me to make the right decisions. They don't miss when it comes to the timeline quoted. I wasn't sure at first, but quickly became a believer. Greg said to me after coming to my home to give me my quote (unheard of these days), "I would be honored to build your pool!" I will never forget that! I'm so grateful and happy that I chose them to help me make my dream come true!

Very good in ALL aspects of pool service. I have a saltwater pool and a water heater that John…read morehas been able to repair when problems came up.

This service was horrible. When we told the owner - John…read moreAdams that we were disappointed, he became indignant and defiant. Under no circumstances would I recommend this business and certainly never use again.

Best pool supply company in Mandeville very helpful and they go above and beyond to help with any…read morepool problems that come up.

(This part is important because, at first, I was hesitant to schedule an appointment as the date…read moregiven was two months away.) SCHEDULING: Julie has a great scheduling system giving you a date that may shock you as it is FIRST a month or two out. She only schedules one job a day, but Scott is able to perform multiple jobs a day. As she tells you, she will text with a new updated date every few days as they are able to complete multiple jobs daily. After 3 new texts updating my appointment, they were at my home 70+ miles from their office within 3 weeks of the initial phone call to them. LESSON: DO NOT BE PUT OFF BY THE SCHEDULING SYSTEM--it is MUCH quicker than the initial scheduled date. QUALITY OF WORK: Scott was extremely thorough examining our pool, hot tub, and pool equipment and its supply lines. He gave us a verbal report, making sure we knew where the 3 leaks were. He also gave us the names of several contractors who were able to make the necessary repairs. I cannot express the completeness of his inspection. BILLING: We paid upon completion of the job. The next day, we received a paid invoice for the work which detailed where the leaks were and what was needed to correct each one. I truly appreciated this, as I was able to send that report to the contractor so he would know exactly what he was bidding on for the repair. REASON FOR RATING: *Honesty in the proposed scheduling system and actual quickness in getting to my pool. *Quality of work. I would rather wait 3 weeks and have an accurate diagnosis rather than an appointment the next day from someone who doesn't have the equipment nor experience to correctly report every problem. *Professionalism that makes me comfortable enough to recommend Cameron Leak Detection to others.

Scott was very professional and super helpful with our leak detection for our pool. We had been…read morelosing water for some time and couldn't figure out where if there was a leak or not. He found it immediately! I would highly recommend his services!