1. Allen C Brown, DDS

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Phildadelphia, PA

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Allen C Brown, DDS

1.0 (1 review)
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13 years ago

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Elegance in Dentistry

Elegance in Dentistry

2.1(17 reviews)
1.6 mi

2 visits, 2 very disappointing experiences Unfortunately,…read moreI'm 2 for 2 with bad experiences at this office. During my first visit, I immediately expressed to the dental assistant that I'm nervous about going to the dentist. She was absolutely wonderful and did a great job making me feel comfortable. She was honestly the only positive part of my experience. The dentist came in and spent about 15 minutes making small talk and talking about life. Then he poked at three teeth, got up, and walked out of the room. No explanation, no questions, no discussion about what he found, and he didn't ask if I had any questions or concerns. He simply walked out and said, "See you for your next cleaning." The problem is, I did have questions and concerns, and I left feeling completely dismissed. I had also expressed that I'm hesitant to have additional work done because I'm always worried about unexpected bills. After my first cleaning, I received a $300 bill. I called the office and was told not to pay it. My concern is that if I had simply paid the bill without questioning it, would they have taken my money even though I apparently wasn't supposed to pay it? Then came my second visit. I arrived at 1:55 PM for my 2:00 PM appointment and was the only person in the waiting room. I watched at least five people come in after me and get called before me. After waiting 35 minutes for a scheduled cleaning, I finally asked the receptionist what was going on. Honestly, waiting 35 minutes just for a cleaning is insane, especially when multiple people who arrived after me were already being seen. I was there for both a cleaning and a cap replacement, only to find out that the cap replacement was never actually added to my appointment. I was told they only had me scheduled for a cleaning and that I must have spoken to AI when making the appointment. I was extremely frustrated. I made the appointment expecting both services to be completed, and no one caught the scheduling issue until I questioned why I had been sitting there for so long. Overall, I feel like communication and patient care are seriously lacking. I should not have to chase down answers, question bills, or sit for 35+ minutes just to find out that part of my scheduled treatment wasn't even booked. Two visits and two very disappointing experiences

I want to start off by saying the reviews left for Elegance don't not match The staff that work…read morethere now . These people are amazing very helpful knowledgeable and respectful . I feel like yelp and google need to update the reviews because these people were amazing people to work with if I could leave 10 starts I would . THANKS! JENNIFER THE OFFICE MANAGER DR. ALBANI AEDE ALEXA KHADIJAH DA'yon

Sanikhatam Bahman DMD

Sanikhatam Bahman DMD

1.0(1 review)
0.2 mi

Dr. Sani is Money Hungry. He creates unnecessary jobs and charge you. He exhausted all my…read moreinsurance benefit for one extraction and one partial tooth. He never sends the statement in advance and he just charge you and your insurance as much as he can. My story, We saw him last year for extracting one tooth because we need a surgent. After extraction we thanks him and told him we want to go back to our dentist for partial tooth. After we left office, he sends his secretary and asks us to go back to the office. Dr. was very concern!!!! He said he would like to have one panorama X-ray to evaluate the teeth since you should have clearance for the heart surgery. He got the X-ray, and say one tooth under the bridge may have a problem. My husband and I told him we do not want to do any dental work before talking to the doctor. We left the office for the second time and he charged us for extraction, x-rays and partial???. Next visit, he convinced my husband that he must remove the tooth for clearance purpose and he assured us that he keeps the existing bridge. We foolishly believed that he may concern about his health!!!. We agree to remove the tooth and save the bridge and he did it!!! Left the office with good faith. Next visit, He should remove the stitches, and put the bridge back permanently. However, he just plays with the other two teeth and at the end he said he cannot use the original bridge and ha make a temporary bridge for nine teeth and send a bill for about $11,000. After one hour, when my husband came home I called the office and told the secretary, (Angey) that please do not make the permanent bridge and I also said- the doctor makes a "high way" in my husband mouth instead bridge!!. Two hours later I called again to make sure that they got my massage. This time I talk to Eddy, and told her -if I have to pay this much money I rather to give to my dentist and, please do not make the permanent bridge. And she said, "yes we know, and I pass your concerns to doctor". About week after one lady, Nahid, from his office called and wanted to convinced my husband that the temporary bridge may leach and is not good for his heath. She also said we made the permanent bridge at the same day before the phone calls!!!At the time the temporary bridge was broken, and we saw our dentist. The dentist told us that making a bridge for nine teeth is wrong also, he found the one tooth that is holding the bridge is loose. He said is good that you did not put the permanent because you lose all the money. I have the picture of the loose tooth for my file. Also, for second opinion we saw another dentist. It is confirmed by both doctors that the tooth is lose and has cavity and should be extracted. After, almost one year, I have received a letter from collection agency that I owe $ 6500. (Why he discounted??? I do not know!!!) I called agency and explained the situation, he was agree with me, he said, " it seems you are honest about it since I never see this much work was done on one person mouth. Short the story he charged over and over for one job, and I am absolutely agreed with one reviewer that he wrote- he will very well give you a root canal and crown even if you don't need it and even then, it will fall apart a year or so.

Allen C Brown, DDS - orthodontists - Updated October 2026

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