Best therapists and staff in Pittburgh! I really love this place. My therapist has helped me a lot…read moreplus the staff is really great to talk to.

I was surprised to see such a negative review as this has not been my experience with Thrive at…read moreall! The therapists have all been very courteous and professional, offering additional assistance whenever needed. The overall feel of the office is very soothing and relaxing, making me feel very comfortable right away. They have helped me tremendously and I would highly recommend them to anyone needing services.

David is an excellent therapist. Pragmatic, compassionate, and very insightful. He's been immensely…read morehelpful to our family.

From the owner: David Mente Individual psychotherapy; marriage and family therapy;…read more children, adolescents and adults.

Turned off by me having to cancel my appointment due to being ill. Sent email Sunday night,…read moreappointment was Tuesday 11 a.m. and was billed $60 for not canceling within 48 hours. The money seems more important than the patient. I will be going somewhere else. That 48 hour cancelation policy sucks!!

I just got off the phone with a billing specialist and the head of the practice and they were very…read morenice about it - seems like I was billed partially incorrectly and also they switched computer systems so I didn't get bills. Honestly, it sounds like if you start NOW you won't have these issues. But if you were there for the changeover there may be some. But they were pretty chill on the phone. They also said they don't want their billing people to talk so curtly with patients, which was nice. So find a nice therapist there, but keep an eye on their web portals/billing. -- Old review: Their billing and customer service is atrocious. They cannot provide me with an explanation of why I have only received one emailed bill from them after being charged close to $300 in copays I didn't realize I was accruing. No explanation of their billing cycle, no apologies, just a repeated insistence that I pay. I have also have had to ask twice to see a complete itemized bill of my services, the bill they sent me is incomplete (something saying "BALANCE FORWARD" - but I never received a previous bill from them) but still expect me to pay it. I am still waiting on them to send me an itemized bill. I believe doctors offices are legally required to send completely itemized bills? Seriously, go somewhere else with a clear-cut billing department that can answer questions and actually send email or paper bills on a regular schedule. I'm literally not sure if this is legal, I have asked them if I consented to not receiving paper bills when I signed up for their online portal but no answer - which leads me to believe they don't know the answer to that question or I didn't. I've literally never had this issue with a doctor's office before. I have also repeatedly asked to speak to someone higher up in the billing department to share my concerns (or the head of the practice) and have no way of knowing if that request is being taken seriously. Just radio silence and emails that just say I have to pay the amount. Super, super, super weir

I have been a client since they opened in Sq. Hill. They have worked with me throughout my…read morerecovery, my mental health struggles, helping me through some dark times and celebrated my successes. They really go above and beyond for their clients. And if you aren't successful at that level of care,they will help you find treatment elsewhere. They are the best facility I have worked with.

This is the worst place for a recovering addict. The staff members are extremely rude. They…read moreconstantly yell at people for nothing. The one with glasses acts like she's God's gift to Earth. The only kind one in that place is the African American but she's not always there and she's the one who is quick and organized plus fairly new. The one with glass can't keep up with anything and been there since I started about 8 months ago. I suggest anyone wanting real recovery find somewhere else to go. These people will make someone relapse! I finally found a better place where they won't look down on you for getting help!!