Ordered from this business a few times through family members in the past. Experience was, just okay. I had, personally, ordered some items from them not too long ago, through their Ebay venue, and after the order was completed, I asked if shipping could be combined with an order I was still contemplating. Their response was that it was not possible as, although the item had not been processed yet, the order had already been forwarded to the warehouse. Alright, nothing outstanding as far as customer service goes, but understandable. Recently, I ordered one of their ilbe 2nd generation digital camo backpacks that was supposed to be in excellent condition. When I received it, It looked good enough, however, I noticed that one of the forked prongs that accepts a buckle, was cracked. When I mailed them about it, they suggested that I, "search the internet to find a replacement". Wow, customer service at it's finest here. That was the last straw. Next time, I will purchase elsewhere. read more