MamWiz Travels exceeded every expectation. Our Los Cabos trip was flawlessly planned from start to…read morefinish beautiful accommodations, smooth transportation, and zero stress. The attention to detail, responsiveness, and personal care made all the difference. We truly felt supported every step of the way. If you want a travel agent who delivers excellence and peace of mind, Highly recommend!

This travel agent is the BEST! ACCURATE affordable trips, great quotes, always suplyung what you…read moreneed. Try this company once and you will never use another. I don't....the only company I use to travel now.

Fantastic service from a small family owned travel business who knows a thing or two about travel…read more Highly recommend.

Mainline vacations is a smaller travel agency that boasts helping you plan a luxury vacation. Like…read moremost travel agencies, they also state that there are incentives and benefits they can give you by booking with them instead of booking directly with a large company. We made a large group reservation of 23 people through this company for a Royal Caribbean cruise for my fathers 50th birthday. I can honestly say that it was hands down the worst customer service I've ever received. Honestly if I could give them no stars I would. Yes my family had a lot of questions because it was the first cruise for many of them. But from the beginning we were greeted with attitude, condescension, and disdain. Jane (our travel agent) frequently mixed up paper work, sending information to the wrong houses and just throwing packets together with missing documents. Outside of calling to ask questions, which shouldn't be a problem, I never did anything annoying but I personally was always treated like a burden. My aunt and I wanted upgrades for our rooms since the prices had went down and Jane could not stress enough how annoyed she was by the process. And although we were very pleased with the upgrades, she failed to mention to us BEFOREHAND that it would mean losing the room credits we were given by Royal Caribbean, as well as being kicked out of our group reservation. Without this information, we obviously weren't able to make an informed decision and put my father in jeopardy of getting a room comp, which is the birthday gift we were all hoping for. But what really prompted me to write this review was that when I called to ask some clarifying questions a week before the cruise (I still hadn't found out where my room was for example, I didn't know where the itinerary for the cruise was, and all of my family were not eating together, though we explicitly asked that we could be) and get everything settled, before I could even begin to ask a question or state my concerns, the "manager" Craig, began to raise his voice at me. He was extremely aggressive and defensive, stating that the travel agent would not be "spending anymore time with this", that "Jane had bent over backwards for 'you people'" and finally...the best part...that "next time, you should call someone else because we don't want the business". He didn't listen to me and kept asking Jane, WHILE I WAS ON THE PHONE, questions, in an attempt to prove that I was wrong to call and complain at all. To be clear, I have no doubt in my mind that Craig is not a manager because his professionalism leaves much to be desired. This is my very first yelp review. That's how important this is to me. They have our money now, we are going on the cruise and we can't do anything to change the fact that we actually lost benefits versus gaining them with this travel agency. I just wanted to provide an informative review, especially since there are none for this company, to illuminate their business practices.

This travel agency has been here for quit some time and this would be our 3rd time using them (our…read morefamily has used them a few times too!) They are very detailed when explaining everything from flights to hotels to any extra charges that may be associated with your chosen packages. We've booked a tour though China with them and is booking one for Japan now. They can also arrange for a bus to take you to and from the airport (in our case Newark) for an additional charge. And most importantly, they are very friendly and patient with my millions of questions!

This agency was super friendly very helpful with getting my visa to China and had the best rates…read more Thankful that they made it so easy. Tried getting one on my own and it was super confusing. Fantastic friendly staff!!! Thank you guys for all your help. Will definitely use them again!!!

Eric is absolutely the best! I called in to get a passport renewal done for my travel companion and…read morementioned that we are leaving within 5 days. He was honest and told me that he couldn't guarantee a return by travel date but he would try and offered a 20% discount if we chose to use his services. I was having issues using the 877 number and he was able to walk me through it to get an appointment and was happy to do so even though I wouldn't be using his service. Amazing customer service! Highly recommend. Not all hero's wear capes.

Getting a passport right now can be an absolute nightmare. I wouldn't have gotten it in time with…read moreexpedited services and I was days away from my trip. I found this service online and when all else failed, Eric saved my trip!!! I received my passport in 4 business days and with time to spare. He was thorough with my paperwork and told me exactly what I needed to change to eliminate any further delays. He took the stress out of getting my passport from the minute I walked through the doors of his office. I would recommend his services to everyone I know!

Engaged travel agents, informative, provide excellent customer service service and best group…read moresports experiences!

"It's not the problem, it's how the problem is SOLVED that counts!"…read more It's the end of June 2022 and our daughter Vlada is on her way to Peru for her third TFT summer experience. After 10 days, she was then to go to Ecuador for another 11 days. Over the last few weeks, there has been extreme political upheaval in Ecuador. It's very dangerous indeed. As concerned parents, we reached out to Ned from TFT whom we've dealt with for three years now. Ned was very aware of the situation and assured us that they were monitoring the situation daily. We trust Ned. Ecuador is a problem. Pivoting the kids to a different destination at the last minute is a problem. Managing concerns and expectations from multiple families from multiple world locations is a problem. Fast forward to a couple of days prior to departure. Ned informed us that TFT made the (right) decision to cancel Ecuador and like travel magicians, they pulled an alternative Costa Rica adventure out of a hat! We could not be more delighted with the RESPONSIBLE decision TFT made and our daughter could not be more excited about the change in plans. As I wrote, "It's not the problem, it's how the problem is SOLVED that counts." Good job Ned and TFT. Excellent job. A heart-felt thanks.

I would not recommend this program for any teen, especially a child of color. My son was called a…read moreracist nickname the whole trip by other students. When I brought it up to TFT after the trip, they blamed my son for not saying anything. My son had a terrible time. I don't think they did a good job creating a safe community where a child, alone, in another country, could speak to the leader. I was also disappointed with TFT's response. They were dismissive and unresponsive. I would not recommend this program.

Found out I lost my passport Tuesday at 2:00PM and I have a trip to Mexico Thursday at 8:15AM!…read more Called up The Passport Guys and went to their office at 3:00PM Tuesday. Howard assured me he will take care of everything. He filled out my paperwork and the next day at 3:15PM I have my passport in hand and I am now checked in for my flight. These guys are the real deal and are life savers. Definitely would recommend them when you're in a pinch or just need passport or visa services. Thanks Howard!

I left a voice message for them with a question about their services, not an emergency situation,…read morenevertheless no return phone call.

I recently used their site to make a booking for one of my stays and it has been a night mare…read moredealing with them. I had contacted the customer care about a problem with my reservation multiple times but no one was able to help me with the issue. All the calls to customer care end with them asking me to send an email with the necessary details but no one replies to those emails. This site has one of the worst customer care support of any travel sites. I would advise people to stay away from this site and use other reputable travel sites to book your travel.

GTI Travel does travel booking for business travel. Airfare, Hotel, and Car Rental can be booked by…read moreprofessionals at some really good rates that you may not be able to find on your own. You should contact them for your business travel instead of trying to do this on your own.