Needed emergency assistance and the receptionist was not helpful…read more She didn't provide a solution. And they asked me to call back a second time to receive this information. Luckily, another practice who couldn't take me provided some other practices that they work with if they can accommodate patients.

Lisa was awesome at cleaning and Dr Hubbard was very nice in explaining everything that I needed…read more The staff was also exceptionally nice and professional.

We were visiting from North Carolina and my son's bracket came loose. It was the day before…read moreChristmas eve and we were having a hard time finding a place that was open. Not only was this office open they made room for us on their schedule right away. They were very good to us and removed the bracket until we could get home to see our regular orthodontist. We asked what we owed and he told us to just have a Merry Christmas. Super appreciated their hospitality, professionalism and kindness. Thank you!!

From the owner: Click on the business name to learn more about this business…read more Welcome to Rome Orthodontics, a respected provider in your orthodontic care community. Located in Rome, New York, our practices top priority is to provide you the highest quality orthodontic care in a friendly, comfortable environment. We utilize the latest technological advances in the industry, such as invisible ceramic braces along with the latest in computer technology digital imaging and advanced computer graphics to ensure that you receive the most effective care possible. Call us today for more information.

Terrific orthodontist. We were playing baseball at the CDP when my son's Herbst appliance broke a…read morewire leaving a sharp end. Dr Caruso took him the next day and ground down the sharp end and took care of it before our baseball game. Nice office staff as well. What was the big bill we had to pay at the end? $0. Nice to see a healthcare professional who really cares about his patients - even if he'd probably never see us again. I heartily recommend Dr Caruso for any of your ortho needs.

My son had an emergency over the weekend when his braces broke while playing in the Cooperstown All…read moreStar games. We are out of towners and didn't know where to turn. A Google search led me to Dr. Bronsky whom answered the emergency line at 9pm. I explained the situation and he was thoughtful and caring. We coordinated an appointment for Monday morning and he personally handled the situation. His staff was professional, caring and friendly. I read the prior reviews from years ago but can attest I don't recognize the practice described in the posts. Highly recommend. I have a happy kid again.

Was on vacation in Cooperstown when my son's Herbst appliance broke a wire off leaving a sharp end…read morewhile in the middle of a baseball game at CDP. I called Dr Bronsky's office to see if they could see him and estimate repairs. They flat refused to see or schedule him. Not at all helpful, borderline rude. I later contacted Dr Kraut's office and the asst saw him immediately, but did not have the right tools to effect repairs, but gave us some dental wax as a temporary fix. Later, Dr Caruso's office did see him the next AM and ground down the sharp end and inspected the appliance. Neither office charged us for the effort and were friendly, cheery, and nice to my kid the whole time. Decide for yourself - who do you want to pay $5000 for braces to? Which office is going to schedule you in when there's a problem with your braces? The choice is yours - I am just reciting our experience with all 3 offices.

This place was fabulous! My little girl was terrified after her last dentist, and Dr. Blanchard…read morepopped her tooth out in thirty seconds with no pain. Love them, we switched everyone over to them because they are so good.

From the owner: Preventive Dentistry Sealants…read moreFluoride Laser Dentistry X-Rays Digital X-Ray Air Abrasion Veneers Crowns White Fillings Intraoral Camera Custom Dentures & Bridges Dental Implants Nitrous Oxide VELscope® Oral Cancer Screen Orthodontics Invisalign Cosmetic Dentistry Hybrid Bridge Emergency Services Tooth Ache Knocked Out Permanent Tooth Cut or Bitten Tongue, lip or Cheek Possible Broken Jaw Broken Braces and Wires Bleeding After a Baby Tooth Falls Out Broken Tooth Cold or Canker Sores

The work Dr. Bresonis did for me was nothing short of amazing. I came to him with a severe overbite…read moreand one front tooth turned almost completely backwards. Dr. B knew just what to do to help me. Now many years after treatment I STILL get compliments on my smile almost every day, even from complete strangers!

"My daughter was referred to the dental office for evaluation and braces. From the very first…read moreappointment, the staff and doctor have been friendly and helpful. She has now received her braces. I am very satisfied with her treatment and care up to this point. I look forward to future appointments. "

The Cadillac (or is that Tesla?) of area orthodontics practices. We checked with a lot of local…read moreparents before coming here, as it had the reputation for being just a tad more expensive than competing practices, but both the results and the professionalism have made it well worth it thus far. The business side is flawless: check ins and initial intake are handled very well, and we got good help when the very partial dental insurance reimbursement for one kid's choppers went to the wrong place. Appointment times are kept very close, and are offered at school-friendly times for routine visits (although more extensive things may have to be scheduled earlier in the day). Throw in amenities: parent coffee and tea (the good stuff), mostly-working video game consoles (keeps the younger kids occupied) and a cheery if occasionally a bit crowded waiting area. Dr. DeLuke's extremely friendly with both parents and kids and explains things well without being condescending, and the medical assistant staff are also chipper and efficient without making it seem like you're rushed. So it has that happy medium of being pretty quick but if you need more time to have things explained, not a problem. One extra touch: one of my kids has a hearing problem for which he sees an ENT; Dr DeLuke took the time to get us a CD of the full scans he did for the orthodonture intake to show all the relevant parts of the head that we could take to the ENT at his next visit, who appreciated them. I take this as a sign he's a medical professional first, as it were, and an orthodontist second, and that's what you want in a specialty practitioner.

I have had many family members and friends taken care of by Dr. Deluke. His office has state of…read morethe art equipment he is nothing short of amazing. He will go above and beyond to make sure that your teeth are as perfect as they can possibly be. The office is beyond professional and he has always been available for emergencies. The cost may not always be the lowest if your shopping around but I can tell you he is worth the upcharge.

these people dont care about anything but $$$…read more they cancel appts on you ! they dont answer the phone or any emails (which is wild because there is like 5 office workers ignoring customers) left me with an abcess tooth for over 2 years !! still untreated, but i wont let them screw anything else up. had to call 4 times to get an anti biotic one day!!! they blew it off 3/4 times

I have left several messages (voice and email) for the office manager Sherry since 8/1/25. I…read morehaven't even received a response to explain why my insurance says my responsibility is $94 but I was charged $181. My written estimate was for $64. Can't even get a call back as a courtesy to tell me they won't refund the difference or to explain a reason. That is unacceptable, you should treat your patients better. Other than that the dental hygenist and denist are wonderful.