Terrible doesn't begin to describe this place, poor customer service seems to be the best training the employees recieve, nobody has a clue as to what is happening, ordered uniforms for my daughter that where supposed to be delivered to the school when I was called by the school and I arrived to pick up it was uniforms for a totally different school not even my kids uniforms, I called the store about 25xs before finally getting some clown by the name of DEL SOL on the phone who didn't know the difference between his head and his ass was more lost than a needle in a hay stack, after having a pointless conversation with him because he had no clue what he was doing I had enough drove to this terrible store which is almost 40 minutes away and was told uniforms where not even ready with 3 days before school started and where ordered almost a month before, my daughter started school with school shirts and no school pants had to wear normal pants I Had to purchase at Walmart, FAST FORWARD to today 2nd day of school and over a month and 2wks since we ordered I decided to call store as I haven't heard from them and after calling another 25xs the idiot that answers says "IT SHOULD BE READY" so I asked him to make sure as I don't want to drive 40 mins for no reason, he comes back on and says "YES ITS READY" so I basically asked if they where ever going to call or if we where supposed to communicate telepathically, he gave me the old "I WAS JUST ABOUT TO CALL" plain terrible but not surprised as we had the same issue at they're store in Miami where we lived before. Calling corporate is just as pointless they don't answer and never return calls.
EDIT: 2nd year in a row and nothing has changed ordered uniforms again way ahead of time and still have not received them, you call the store and no answer, you show up to the store and nobody has a clue as to what's going on, finally some guy that looked like he crawled out from under a rock says my uniforms are on the bus at the school, I DIDNT ORDER AT THE BUS I ORDERED AT THE STORE, he said well it's on the bus and when I asked who was going to call me and notify me, he looked like a deer in the headlights, plain TERRIBLE!
Edit#2: my wife drives to the school today and uniforms are not there, I am now driving back to the store to possibly waste my time again!
Edit#3: i arrive at the store and it turns out the wrong uniform was ordered by the staff and the uniforms I needed where in stock the whole time, UNREAL AND TOTAL WASTE OF TIME! read more