Absolutely do not use or book anything through this joke of a host!! Had a place booked and check…read morein was at 4 PM. I showed up at 5 PM. And the room was a wreck. So I messaged them and they said they would fix the issue. (Private area hair all over the toilet, bed sheets all messed up) etc.. I told them I would be back around 8 PM that evening. And guess what. The room still hadn't been cleaned. And all I get when I text them is "We will update you shortly". I ended up having to drive 2 hours back home and completely cancel my plans for the weekend over this! I've tried requesting a refund multiple times. But ended up getting blocked through Airbnb! There's a special place in he.. for clowns like this! You've been warned. If you want your money stolen and show up with the property looking like a used set. Be my guest. -10 stars.

I rented a cabin in Gatlinburg 8/28/2026 - 8/30/2026 online through VRBO with Avada. When I arrived…read moreto the cabin there were ants , both dead and alive all the kitchen floor and counters, and there was no WiFi. I contacted Avada both with a phone call and via messaging, messaging was delayed due to cell service so I called and was assured that they would have someone come out the next day to take care of the ants and WiFi. I agreed via messaging and on the phone to allow them to come in while we were not there. My wife and I went to Cade's Cove for the day and returned at 4:30ish. It was discovered that no one had been to the cabin to address the issues. I called and messaged Avada to learn that no one would be there until the 31st. My wife and I decided to head back home and cut our trip short instead of sleeping another night in a place full of ants .After contacting Avada to let them know of our plans I was told that they would meet with a team to discuss refund. Per their policy online https://avadaproperties.com/faq-owning-a-cabin-in-pigeon-forge-gatlinburg/#we_refund "5.4 We refund liberally We recognize that this is a service business and that our goal is to help the guests have a memorable getaway. If there is an inconvenience - like issues with the wifi or hot tub - we hop on it right away. If it ends up bothering them, we'll often treat them to dinner to show that we care AND to buy us time to address the issue. A little bit of love up front like this goes a long way when it comes time to get a review. It's also worth noting that Airbnb has a policy that very much favors guests. Their policies have always stated that if a guest is missing a major amenity, they're eligible for a full refund. That would include everything from an AC to hot water to a hot tub or wifi, if it's in the listing. As of 2022, they expanded the policy to include ANY item that isn't to the guests' liking. This could be a handful of acorns on a deck, a single hair under the couch or a hot tub that won't get up to a hot enough temp. The guest has 72 hours to lodge a complaint and we don't necessarily get an opportunity to address it or respond. Thankfully this hasn't been abused, but because of this it serves us well to refund a few pennies to save a lot of dollars." Since I have returned home I have reached out for an explanation or answer on the refund and they are now not communicating via text or phone calls.

I LOVED staying at Helen's cabin! I can't say enough good things! I stay at so many airbnbs and she…read moreis by far the best host I've ever had. She responds to messages in a split second and tries to be as helpful as she can with every single question. The cabin was so cozy, spacious, and has an amazing view. I wish she had more cabins though because we tried to book again for another trip and her place is all booked up for the next few months. Highly recommend!!!

Our stay was absolutely amazing and I can't have asked for anything more. The views were…read morebreathtaking and our host was so nice and made sure we had everything we would need. Definitely one of the best experiences we've had and I would even say that the cabin was better than the trip itself!

Everyone is really nice in the office. I was introduced to all the staff here at the townhouses. I…read morelove my new place, it is clean and quiet.

From the owner: Brun Property Management and Meadowland Property Management is a full service property management…read morecompany that specializes in enhancing property values and maximizing cash flow. We believe property management is a people-oriented business and we are committed to our property owners, our tenants and our employees. As experienced real estate professionals, we realize your property is a valuable investment and we treat it as such. The first step in our management program is to determine the financial and investment goals of each property owner. This is followed by an on-site inspection and evaluation of the property to determine the program best suited to achieve the owner’s goals. Our office uses the latest in property management software, generating comprehensive monthly financial reports and year-end statements. All financial transactions are accurately recorded and monitored. Brun Property Management and Meadowland Property Management provides clients with active, hands-on professional management. We evaluate and treat issues as they arise through the eyes of a building owner. Property Management and Meadowland Property Management makes it easy. We provide all the professional management your unique property requires. Our philosophy is to provide you, the owner, with the maximum return possible under a given market and regulatory environment. Brun Property Management LLC and Brun Property Management LLC dba Meadowland Property Management

VERNI JONES is an amazing broker/owner. She knows the area,like the back of her hand...plus she…read moretruly cares... knows what folks want...listens... I recently purchased a home ... it went smoothly, she had my back the entire time... I highly recommend her with buyers...or sellers...she is a Gem!

From the owner: Residential real estate, helping sellers and buyers. read more

We've had such a great move in experience we can't wait to stay here for the rest of my degree…read moreprogram! If you are looking to rent a place or have a place you need managed for renting you have to check out Keyrenter!! At this time it can be a pain trying to find a place to live that fits your budget and your needs. You also have to juggle the evil leasing companies and sketchy subleases so when we found this property in the neighborhood with our friends and a stones throw from UT campus we had to check it out. The house tour was super simple with an online scheduler and a wireless lockbox that opens to your code after sending in a pic of your license. Super cool to see tech starting to show up like this, making things easier. We had the pleasure of seeing the house with Dan present so we could ask questions and learn about the benefits that come with Keyrenter. We loved the house so we applied as soon as we could. The staff with Keyrenter were super communicative and made sure they got everything they needed from us for the application which was a painless process. After moving in things got even better. Dan was extremely nice and flexible with the move in times (which was great as we had a family trip scheduled right before move in). There was a kind letter and some house warming gifts from Dan and the owner that made us all feel more at home, even our cat Sushi got some treats. While moving in Dan made sure we had everything we needed and was great with communication. The old dishwasher wasn't working great and he immediately scheduled a repair visit and afterwards decided to replace the whole dishwasher with a brand new one! That was greatly appreciated. And the whole time Dan was communicating the status of everything. Also, with the Keyrenter benefits package you get some pretty sweet discounts and your filter replacements come automatically (when most properties never even do it, gross)!

I found their employees rude. That's when you could actually reach someone on the phone which was…read morenearly impossible.

I am out of state. And I assume Judy was a one person show. If anyone is aware of how to go…read moreabout getting a small claims court going in that state. Or maybe there's away all her ppl ebooks customers can communicate and work this out.

Same experience- managed a long term rental for us and has just disappeared and failed to make…read morerental payments. Really needs to be zero stars. We are evaluating the possibility of pursuing legal action at this point.... Do not use Judy Jones. She has proven to be unreliable and I do not think this is the 1st time she has done this based on the review from 2014.