Allen from the Huntersville store sent over people to re-stretch my bedroom rug and they did a…read morefantastic job !!! It looks better now than it did when I moved in!!!

Drove 30 minutes to get to the store only to find a handwritten sign on the door stating "Out on a…read moremeasure be back at 12". We weren't going to wait 90 minutes for their return.. Not a good sign if they run their retail operation this way. .....

We had all of the carpet in our home installed with Carpet to go. They rushed the order for us…read moresince we needed it installed before moving in, and got it much faster than we expected. The install team was great as well. They did a whole house in less than a full day, were friendly and did a great job.

DO NOT USE THEM! They wanted full payment up front. That was the first red flag. We are going on 6…read moremonths with no resolution to problems created by a poor installation. I specifically asked if they used subcontracted installation crews and I was told no we have full time in house installers. Come to find out that was a total lie. They have not responded to emails or text messages. The entire lvp floor and carpet must be redone........

Many years ago I had a very good experience with this company so when after two puppies and a home…read morehospice it was time to replace the carpet for a photo shoot I sought them out again. This time I dealt with Clint instead of the owner and he was fantastic and they still had the measurements! Clint quickly obtained the carpet after giving excellent advice. He juggled their schedule to meet my needs. The installer was fantastic and he also performed a carpet repair on another carpet that was almost magical. This is a great outfit. Good prices, great service and just nice people as well.

Excellent job and good price on wall to wall carpeting installation and custom cut and bound…read morerunners for staircases.

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Happy with our tv room's new beige nylon Phenix/Griffith Park Cottage plush carpet with 8 1/2…read more spillguard pad. Our total costs were $1,332. If you have a similar sized room, here is the breakdown. We paid $2.60 a sq foot for what appears durable, attractive nylon carpet, and this seems less per square foot than similar carpet at a big box store. The actual size of our tv room is about 16 feet by 16 feet, (256 square feet), but the sales person upsized the square footage to 300 square feet for the job, making sure that we had enough carpet. (We've got plenty left over and put it in our garage work area) Our costs for this room is $1,332 total with $171 going to the installers and $1,161.53 going to Carpet Discount Warehouse. We saved money by moving furniture ourselves, and we could have saved more money by picking a cheaper carpet, but the nylon carpets are durable for high traffic areas and kids. If you are trying to figure out your own costs, this our breakdown: To Carpet Warehouse--300 square feet x $2.60 for carpet=$780, + 300 sq feet x .80 for new carpet padding=$240,+ Warranty of Installation $15(note, this doesn't come with any paperwork---not sure what it covers),+ Disposal of carpet 300x.08= $24 and Disposal of pad 300x.08= $24 for a subtotal of $1,083 and add tax 7.25% for $1,161.53. The labor was reasonable- $135 base fee plus 300 square feet x .06=$18 for taking up carpet and .06x300=$18 to take up pad---Total $171 labor for installation, and we paid this directly to the installers who professionally got the job done in less than an hour. There are some nice affordable carpet remnant deals in the back of the Carpet Discount Warehouse, and one can also get remnants made into area rugs. We would get carpet here again.

The carpet in our den had several large ripples and I was afraid someone would trip on them and…read morefall. The Carpet Medic came and did a fantastic job. Dawn and Kent were prompt and friendly. When I saw all of their equipment I knew the Job would be done right. We are very happy with the work they did and how smooth the carpet is- like new!

They did a fantastic job! That carpet is 11 years old and it looks great…read more I have a rental property and will diffidently be using them again not only for the rental but for my house as well! Thank you!

The Disney Land of flooring. I had the great opportunity of meeting Mr Ellis as he came out…read morepersonally carrying samples that weighted more than him. We talked about history, weather and our children. The quote was reasonable and he gave options for different color brands and variations which I was surprised to hear. What makes this business great is his daughter handled most of the business side of the operations she was extremely quick with sending over the quote and scheduling a date for install. I was kept in the loop the entire time as I received a phone call a few days before the install to confirm everything was ready. The install company which they used also did amazing job asking if they can arrive early. During the install this exceptional team took care and quality of the The install taking off the doors and ensuring all of the seams were blended perfectly. We also had great conversation with the install group as they were friendly courteous and highly skilled as a professional I would definitely recommend to anyone looking for a high quality install at great prices. This is a trustworthy business that says that what they're gonna do and goes above and beyond to exceed your expectations.

From the owner: "2019 Best of Gaston"…read more Serving Gaston County and the surrounding areas since 1969, Ellis Carpet & Floor Center is here to assist you with all your flooring needs for Residential & Commercial, materials & installation. Voted The 2023 Best of Gaston Award Winner for Best Floor Covering Store. We are a Shaw Floor Network Alliance Member. Most Major Brands and all types of flooring are available. We also refinish hardwoods! Call us today for a FREE estimate for beautiful and affordable flooring!

Bought a new construction house. Floor was installed Had…read moresome issues, the crew came out fixed, promptly, friendly, professional, most of all respectful. Every house is going to have there issues discount flooring will be there to help Thank Discount and Thomas

Great people, friendly, good prices, Do great work. Definitely use them again. Would recommendread more

Truly an amazing company with professional and courteous employees. I had water damage in my house…read moreand received quotes from a few named companies. After a nightmare experience with one company, I picked Dave and 123 Floor and Home because of their affordability, knowledge and quick communication. I couldn't be happier with the overall experience as well as the finished product, and I paid significantly less than what another reputable company had quoted. Dave was honest, fair and so easy to work with, and his employees were truly top notch. I would highly recommend this company and would disregard the negative review.

DO NOT USE THIS COMPANY!! We had a nightmare experience 5…read moreyears ago with Dave. His subcontractors destroyed our home while we were out of town. My husband actually paid him in full while we were away. Holes in walls, gouges in floors, broke a toilet in half, uneven stain, and the stain got all over our painted kitchen cabinets. Worst part was they battered our walls with their equipment and tried to cover it with paint they found in the garage. He refused to give us our money back, and we ended up paying another company double to fix our ruined floors and put in all new base molding. Then another company to fix the numerous holes in our walls. Still have no explanation as to why that happened. We had just spent thousands painting our walls the year prior, and had to take 4 doors down to be sanded and sprayed. He hid from us and never tried to make it right. I have 4, yes FOUR, friends that had similar experiences. They actually let him back in to "fix" the problems just to have it come out worse.

It was a pleasure doing business with Scott, Greg, and Juan! I consulted with Mr Scott about the…read morematerials I wanted, and he graciously allowed me to take a few samples home so that I could see them in the area I wanted to renovate. I returned with the samples and we went over the numbers for an estimate. For the excellent quality of the hardwood flooring I chose, I was very pleased with the price, which included installation. Due to unforeseen problems with damage under the floor, I kept in touch with Mr Greg to let the team know that repairs needed to be made before the flooring was installed. He was patient and understanding, and he assured me that whenever I was ready to have the job done, just call and they'll schedule the installation. When I was finally able to call for the installation, I was promptly put on the schedule. Mr Juan did an amazing job! He was right on time for his 9am appointment, and I'm very impressed with his attention to detail. The frame around the marble of the fireplace came out beautifully, the new boards line up perfectly with the old wood flooring, and he masterfully avoided any damage to the very thin internet cable that goes through the floor. I can't recommend this company and their services enough!

The owner and my serviceman were awesome! From the day of the estimate to the repairs being…read morecompleted, everything ran very smoothly. The quality of workmanship, details, finished product, cleaning after work was complete, the kindness and manners were all so appreciated. I would definitely use Gaston Floors again and recommend to family and friends. Thank you! D Fleming

Heaven's best was very responsive, quick to schedule an appointment (I'm talking next day), easy to…read morework with, and very fair in pricing. It was a difficult job due to a lot of pet hair and pet urine, and when they finished, the carpets looked new and smelled so clean. It was a rental unit, and even the rental agent commented that the carpets looked exceptional. I would definitely recommend!

Easy 5 stars. Real review and I had them take care of two rooms for me. While I didn't have devils…read morecoming from my dogs, I did have mildly dirty paths from them coming into my living room. Mark and his son were prompt, professional, and completed my job with great results. Being a military vet, I try to use fellow brothers. Mark is a Marine and the same attention to detail we have in the military he uses in his cleaning. Honest and price conscious! I'll have them back next year and from then on! Thanks brother!