1. All Phase Home Improvement

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Xenia, OH

All Phase Home Improvement

5.0 (1 review)
Open • Open 24 hours

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Services - All Phase Home Improvement

Exterior surface and wall demolition

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1 year ago

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Jerry Allen's Painting

Jerry Allen's Painting

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Delivered exactly as quoted. House painting was excellent, crew very professional. Jerry, the…read moreowner, is hands on and involved. Thank, Jerry. Highly recommend.

We had a water leak in the upstairs bathroom but the water was going into the wall so we had no…read moreidea until we woke up and the tape joints in the ceiling downstairs were all on the floor, light fixtures full of water etc. I called "Greene County's finest". What a disaster. I HAD the paint. Evidently he bought paint. I told him the color but now half of the crown moulding is two colors. The door trim is the right color and the door is a different color. They got paint all over the light fixtures, broke TWO Marvin window locks (how do you do that?), got paint all over my hardwood floors and carpet. Left huge runs in paint, cut the ceiling in so thick we had to sand the ceiling and crown to get all of the thick paint off. They repaired the tape joints but never ONCE used a piece of sandpaper. Instead, they would paint it immediately to see where it was still messed up. So now, the tape joints are 2" thicker than the wall. They charged a small fortune for crackhead work. I finally set their stuff out and told them to never come back. They took things from my home that they agreed to buy but FORGOT to pay for. I would NEVER recommend them to anyone. They are worse than the alcoholics that put up the drywall in the first place. Jerry was never there and he only came to collect money and told me look what a great job we are doing. I need some of what he's taking or at least some rose colored glasses. He's a real crooked businessman (saying that he is a businessman makes me laugh). Use them at your own risk!!!

Family Tradition’s

Family Tradition’s

(3 reviews)

Update 6.26. Finally most of the tile is laid down. Supposed to be grout & paint this week…read more Cabinets & appliances still haven't been delivered, false promised dates 3 times. I've paid all but final payment (weeks ago). 7.7, no work this week. Still no cabinets or appliances nor date for delivery. Jenna hasn't returned my texts or phone calls/voicemails in a couple of months.

We hired Family Tradition and Marsh Co LLC (FTMC) to do a substantial renovation with removing…read morecarpets on two levels of our home, and upgrade upstairs railings.  We researched and interviewed other bigger companies before deciding upon FTMC as the company owner/operator sold us on the company's small business/Veteran owned-operated business model which we liked and felt was the perfect fit.   Our 7-10 week project completed in the 14th week for a variety reasons: lack of company support (one employee left to do all of the demolition/ new floor installs herself), lack of materials (materials were never ordered at the 3 month prior to start of the project as contract stated), lack of correct tools (several instances employees were required to jump from one job site to another for working nail guns or other tooling as there was not enough to support all jobs in progress) and pulling employees to work other projects leaving us with many days of no work (and no communication as to when/why we were no-showed).   In the end, the project turned out as we intended, and we closed our business with FTMC.  This turned out to be a HORRIBLE experience due to the amount of unnecessary stress and frustration along the way - mainly due to lack of communication and leadership on the part of the company owner.  This could have been prevented/mitigated with communication, and honesty.  For example, the company owner ghosted us for weeks at a time when we continued to inquire on status of materials - totally unprofessional and unbecoming of any company owner/operator in dealing with clients.   Poor execution, total lack of operational efficiency, total lack of leadership, and poor to non-existent customer communication were prevalent throughout this relationship with FTMC.

All Phase Home Improvement - flooring - Updated October 2026

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