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All Occasion Tents

3.3 (12 reviews)
Open • Open 24 hours

Services - All Occasion Tents

Party equipment rental

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Celebrations of Marin

Celebrations of Marin

(35 reviews)

Sharing my intial experience after I came to pick up my items, just to find out that no one is in…read morethe office and my items aren't ready for pickup either. Just one week ago I had made a reservation for glassware for a small event. I chose Celebrations due to their quick response time as well as their pricing structure. I was also happy to pick up the items knowing that I would save $150 on the delivery fee. I was informed via email that I could pick up on Thursday or Friday between 9am to 2pm, so I drove about 25 minutes to Novato today (Thursday) and arrived around 9:30am. Upon arrival, I noticed the door states "by appointment only". I'm a little caught off guard because this was never stated to me, but I thought maybe it didn't pertain to me since the email communication I had received the week prior stated that I could pick up today. I called the number on the door, and Kim stated that my order was not ready and that she was not in the office today either. I would have to come back again tomorrow to pick up the items, and that they would be ready anytime between 9am-2pm. Kim seemed irritated on the phone, but I'm the customer who was told I could pick up today. She did say she could deliver tomorrow, but I'm not trying to spend $150. I wasn't upset or yelling, just asking for clarification about when I could pick up the items. Maybe she's dealing with something outside of work, but bringing that to me was uncalled for when I was only following the pickup instructions she provided me. Anyway, just wanted to share my intial impression after their misstatement about the pickup window. Hoping for a smooth pickup tomorrow!

Rented a bunch of stuff for our backyard engagement party and everything went perfectly. I went to…read morethe showroom which was super helpful and Kim was very accommodating when I had to make changes over the closest couple weeks to the party. They picked up and dropped off on time.

All Occasion Tents - partyequipmentrentals - Updated May 2026

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