fast and reliable called them and they were there the same day. Highly recommended. location south florida

Absolutely the worst service ever! broke my appliance and never came back to finish the original service ticket. they dont answer the phone, 1 star is too generous for this sham of a repair center. read more

ZERO STARS - AVOID Samsung TV warranty repair was assigned to this outfit 5 months ago and they never answer the phone nor return multiple voicemail messages from me and also Samsung service center. And they don't respond to email either. I'll be happy to revise this review if they call me back and effect the warranty repair. All Keys Appliance - Why are you accepting Samsung warranty work if you are unwilling to follow through?? read more

All Keys Appliance Service - Samsung TV - Appliances & Repair Near Me

This sorry excuse of a business took our $500 for 2 appliance panels since back in August of 2022. Now Blake will not deliver, will not answer the phone, will not return voice messages. Do yourselves a favor and do not give these crooks your money. read more

DO NOT WASTE YOUR TIME. SEEK OTHER OPTIONS NOW! I bought a Samsung from Home Depot in Key West. Within a week, the washer malfunctioned because of a product recall on the digital selection menu. I called Home Depot for a refund, but they wouldn't do anything and referred me to Samsung to handle it. Thanks, Home Depot. Anyway, I called Samsung about the situation, and they assigned All Keys Appliance Service to fix my washer because they are the only ones certified to work on the machines in this remote area. They didn't pick up phone calls, lied, and didn't get back to emails, causing me to make an unnecessary amount of effort and frustration to contact them. After the guy picked up, he confirmed that Samsung assigned him the work and that he would fix my Machine that Saturday at noon. Saturday rolled around, and he never showed up. So instead of enjoying my day off, I stayed home for the technician not to arrive. I called on Monday to ask what happened, and he said Samsung canceled it. So I contacted Samsung and asked why did they cancel it. They wouldn't tell me why but said they would put my name at the top of the list and resend the job to ALL Keys Appliance. After another round of phone calls and waiting to set another appointment with All Keys, He confirmed he was on his way and was 50 minutes away. Again, he never showed up and wasted another day of mine. So altogether, he destroyed two afternoons of mine and never showed up. Samsung's only option was to give my money back for the washer, which I still do not have. I moved here in February and bought the washer; it is now 90 days since I got it. Both Samsung and All Key have been a bad experience. Do not hire this company if you have any control over who can fix your Machine!!! read more

If there was an option for less than 0 stars I would choose it. Had a Lowes protection plan and they assigned this servicer to my extended warranty claim. They ordered parts and were paid by Lowes, but never came out to my home once to repair my dryer. Basically stole money from Lowes and will not return a phone call. Wasted over a month trying to get this resolved. Completely unacceptable. DO NOT USE THEM EVER. WORST EXPERIENCE. read more

Was directed to All Keys Appliance Service in Homestead, Fl., (305) 393-2490, by the Homedepot Protection Plan. They inspected my washer and dryer combo on Jan 20, 2022, and determined on the scene that it could not be fixed. All Keys Appliance has not submitted a report to Home Depot and has yet to answer the phone since Jan 22, 2022. Don't bother leaving messages. Not a company that I would ever use again even. I will not be purchasing any more Homedepot protection plans either, I'll pay a little more and buy appliances from Loews and purchase their protection plan. read more

Where to start? Unprofessional, dishonest and disregard for their customers. The service tech set the appointment between 8 and noon. Noon rolls around and no-show or call. We call him to find out he's running way behind schedule. He will now arrive at 4:30. Bet you can guess the rest of our day... read more

Kitchen aid scheduled the appointment for a warranty repair. Never showed up. Finally got them on one phone call where Blake told me they would order parts and rescheduled appointment which they did not show up for. Now have called and left 8 messages to find out the status and can not get anyone to return calls or answer the phone read more

When another person told me I had to get a new refrigerator because the leak was not repairable, Blake from all Keys said no. This is repairable . This guy takes his time and figures out the problem. Highly recommend Blake from All Keys Appliance. read more

Unprofessional and doesn't answer calls and if they do they leave u on hold and forget about u and u could even hear everything what they're doing. This place is a joke! read more

Ah MAZING! My ice maker would not dispense, then it stopped making ice all together. AKAS came out and checked this, and that, and the other. They were stumped, but they did not give up. They knew it was electrical but could not immediately find the source. They kept looking. All the drama was caused by a silly light bulb! I did not need a $150 ice maker replacement. They came, they worked at it until the found the problem, fixed it and gave us a very reasonable bill. I would recommend them to anyone! read more

Samsung uses these folks as an authorized service company for their refrigerators. They may be good or not. I have waited 2 days and nothing. The Samsung dispatch can't reach them either. If they would just follow up, they should have a lot of business. What's wrong? read more

They were supposed to come out to my house to do a repair between 12 and 5 the other day and they never showed up. Around 4 I called and left them a message because no one answered the phone and they never returned my phone call. It was a waste of my time. read more

They WIN the prize in being the worst in the "customer service" category. Never answers calls, never shows up to confirmed appointments and or +2 hours late without a call. Congratulations. Stay clear unless you want to be disappointed! read more

the worst of the worst!! do not use this company!!! they should not even be in business and best buy should be ashamed to even consider giving them any work. they never showed up to the scheduled appointment, never called and of course never returned messages. they are a useless company. i wish i can give them a negative -5 stars. read more

Never came to do the job. Never responded to numerous phone calls. I would never recommend this company to anyone Do not expect prompt replies or professional service. read more

I had a scheduled appointment with All Keys Appliance via Lowe's service. Did failed to show or call. I could not get a hold of them after numerous attempts. Look else where for appliance repair. read more

All Keys Appliance came out within 2 hours of my call, diagnosed the problem with my fridge and had it repaired in 20 minutes. Blake was very polite and effecient. His number is listed wrong it's 305-393-2490. Well done read more

Sear's made appointments for us with this company and they never show up !!!! We don't understand why they are still in business...... They don't even have a good excuse when they say why they didn't show up!!!!!! read more