Extremely disappointing experience.
I waited almost two weeks for this appointment, sent photos of the house ahead of time, and we had already agreed on the scope of work. When the technician arrived, I walked him through everything and simply clarified one detail regarding a bird nest after he brought it up. Out of nowhere, he packed up his equipment, said he would not do the job, and refused to explain why. When I asked what happened, he ignored me, walked to his car, and made a comment about not liking being told how to do his job. I was respectful the entire time and simply asked questions about a service I had scheduled and prepared for. Very unprofessional & disrespectful. read more