Horrible customer service. Very rude,l and defensive when trying to mitigate issue. Will not be…read moreusing again and would not recommend.

Andrew Brooks came out and did absolutely nothing for me. Charged me $174 for an hour that…read moreaccomplished squat. Furthermore he suggested cutting wires that would mess up my system because he couldn't find the part. I uploaded a picture on Google and guess what. Am on my w a y to plumbing supply. He quoted me 2500 to install a well tank. Seriously? And that wouldn't even have solved my problem lol n o thanks. Then he bitched because he said he worked an hour and a half. No way dude, I was clocking you!

We used Links to install a heater in our garage, a mini-split in our main living area, and to…read morere-locate an existing mini-split to another area of the house. They were professional, on time, and attentive to any questions or concerns we had. I would recommend Links.

Devin and his crew installed a mini split in our sunroom. Devin came out and suggested what we…read moreneeded and where to locate the unit. we are very happy with the installation. They did an outstanding job. We would highly recommend Links Heating.

My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

Michael saved the day. He showed up early to replace a pump that was flooding our basement…read more Excellent work and a fair price. Bryan

On 10/22/19 I submitted a service request for work on my propane boiler thru his website, including…read moreall pertinent info (brand, year of mfg, service type symptoms etc.). I also specifically requested a boiler tune up since I was unsure when it had been done last - having moved into the house within a couple of years. I was impressed because he responded quickly. We set up an appt for 11/1 so he could come out and take a look. He came over 8 AM the morning of 11/1, tried to light the boiler, diagnosed it as needing a new thermocouple (which is usually done on a tune-up as I had requested), then had to "go get parts". Hu? Why would you not have a thermocouple with you? Okay, he goes to the local hardware store and calls me to say neither they nor tractor Supply have it. He will continue looking. at 1:30 PM I call to see if there is progress - nope, he went to another job (which I get, really I do). Later he left me a message that he would need to get ahold of the mfg to see if they could find parts. 11 days later, I hadn't heard from him, so I texted to see if he had any progress. Crickets, more crickets, and even more crickets. The sad part is that he is recommended by Peerless (the mfg of my boiler), and a home improvement website. But I had to call someone else out to fix my boiler (and that guy had a thermocouple on him, which was all it needed). I gave him 1 star for responding to my request and the second star because he actually did make it to my place and it was on time.

Dealt with owner, Shawn. Based on Yelp reviews, I called to help me with a broken sump pump. The…read moreoffice got back to me right away to setup a convenient time for a look. They use a texting system that lets you know exactly when the crew will be at your place. I found that very helpful. Shawn diagnosed the issue, recommended a strategy and gave me a quote that fit within my expectations. He performed a replacement and tested the new unit. He also walked me through exactly what he did. They conveniently sent me an invoice that I could pay electronically. Great service. Great value. And great people doing the work. Highly recommend.

Called them for an estimate, he came looked around, appeared interested. Said he would call in a…read moreday or two. Never called back. All he needed to say was he couldn't do the job. We would have understood. Instead he left us hanging!

Exceptional HVAC company, high quality install, reasonable pricing…read more They shared when they would arrive and were right on time. Install took the exact time they previously shared with me. Definitely the best AC company in Keene!

Triumph installed all my new ductwork for my furnace. It was a tight space to work in. They did an…read moreexcellent job! They were professional, polite and did excellent work for a really great price. I would reccomend them to everyone.

i called last week to make an appointment for today July 3 between 1 and 1:30 he never showed or…read morecalled for the appointment. I will be sure to post on social media. Poor way of doing business

From the owner: Our Hooksett, NH shop has been closed, but our Tyngsborough, MA and Burlington, MA shops remain…read moreopen and ready to serve southern New Hampshire residential and commercial customers. Visitors may still reach us through our Hooksett location phone number. Text to Book Services Instantly through Text Messaging available— visit our website for details. Quick and easily schedule repairs, replacements, tune-ups, maintenances, and even book visits for system upgrade quotes via our website.

On time and troubleshoot the problem. Identified a plan to move forward. Expensive. However, you…read moreare paying for knowledge

We had a very disappointing experience with this company…read more Before booking, I specifically explained our situation (flooded basement) and made it clear that I wasn't sure whether we needed an electrician or a plumber. I was explicitly told that the technician they send would be able to assess the situation and guide us on next steps, as they are trained across multiple areas. However, the technician who arrived immediately said this was not his responsibility and that he couldn't help. No assessment, no guidance, no attempt to assist -- just a $200 charge for a visit that provided zero value. This felt very misleading. If the company knew they were sending someone who could not handle or even evaluate the situation, that should have been communicated upfront. Charging customers for a service call without providing any actual service or direction is not acceptable. I would strongly recommend confirming exactly who they are sending and what they are qualified to do before booking.

When I was made aware of a black hole in the downstairs bath room ceiling, I knew I had a problem,…read moreprobably from the 27 year old toilet in the upstairs bath room. Being concerned about the expensive local plumber I have used in the past I went on the web! Not being comfortable with the label "PIPE DREAMS" I bit the bullet as he was very local and had a high "yelp" rating so I gave him a call the next business day about 9 am and left a message. He called me back about 10am from out of town but requested if he could stop by about "noon' time: and HE DID 1pm! He took one look and started taking his first of many trips to his truck and came back with a ladder and camera and found a leak at the 3 clock side of the connection. It was a very difficult repair. The steel ring holding the toilet was totally rusted out. But he had the tools in the truck . He not only had the tools in the truck he had all the parts to return the entire toilet to NEW CONDITION and rolled out at 2:45pm and I had a new toilet for HALF THE COST ANTICIPATED . I WAS STUNED. as a register professional engineer he exceeded my highest expectations . He knew what to do, how to do it, prepared to do it, and pleasant and friendly doing it. I CAN HIGHLY RECOMMEND THIS PIPE DREAMER

I was having a leaking problem in either the toilet or the pipe behind it. The plumber said it was…read morethe seal - which he replaced and charged over $300. The next day I called as something was still leaking and he found a crack in the toilet as well as the bowl - Al had dust and signs of having been there. I bought a toilet to try & defray the costs but the two appointments cost over $800! the plumber had a fairly bad attitude and sent me some nasty texts - insinuating I had cracked the toilet the night he was first there. I would not use them and do not recommend them. Cost was same as was quoted when the plumber got the toilet - outrageous pricing and bad attitude.