I've had the pleasure of working with Adrian and Upscaled Yard & Gardens for the past couple of…read moreyears. There are two main differences in working with this company, as opposed to others: 1) The work is going to get done better than you envisioned. Adrian takes as much pride in his work as you would. Maybe more. 2) The price is much more reasonable than others we've had quoted. Adrian will communicate with you. I'm constantly surprised how considerate he is of your time, and all of his customers. You know when he's there, when he's leaving and when he'll be back. He takes a great deal of pride in his work; it really shows. I had him help me with the landscaping before a September wedding on the lower patio. Everyone commented on how good it looked.

From the owner: We provide premium quality landscaping, lawn care and property maintenance services.read more

We hired Creative by Design Landscaping to redevelop our backyard in late Spring of 2017. We…read moreneeded to fix drainage issues, tear out a rotting patio and manage multiple levels of a very sloped yard. When we met Phil for the initial consultation we were impressed with his attention to detail and quality and how much he cared about doing a quality job that looks great. It was clear he took a lot of pride in his work. Phil helped us take our vision and make it into reality including stonework, curved garden beds, space for a vegetable garden, irrigation and lighting. He guided us toward practical decisions and was always transparent about cost. It was easy to work with Phil throughout the project - he was very respectful of our yard and space, communicated openly and was patient with our many questions. The work is excellent and looks outstanding. I am in awe of the attention to detail that Phil gave our project. I would hire Creative By Design again in an instant and will recommend them to anyone who asks.

From the owner: Creative By Design is a Nanaimo based Landscaping Company, we design build and maintain beautiful…read moreyards for over 15 years. We provide everything you will need, from the initial design to the construction , installation & maintenance. We pride ourselves on creating unique and amazing results for the residents of Vancouver Island, including Crofton, Chemainus, Ladysmith, Duncan, Maple Bay, Nanoose Bay and Shawnigan Lake

He just did not show up after fixing a time. No apology or anything like it Ignorant and useless…read more Thankfully i found someone local who was efficient and trustworthy

After taking payment in advance to purchase materials for a roof job he has avoided starting the…read morejob after months, not shown up on agreed dates, provided damaged and insufficient shingles, avoided paying the lumber yard (for lumber that was unqualified and the wrong type), and not provided receipts or invoices for purchased materials. He does however have nice new rims, tires, and a tonneau cover for his truck shortly after I paid him many thousands of dollars.

SCAM ALERT: Please do not call Trevor Heshka. We paid him in advance for a job on Aprill 11th and…read morehe left with our money and never finished the job. After finally reaching him he gave us several excuses, however, he never did come to finish the job even though he received payment in full. Very disappointed.

I used Trevor's services a few years ago and had the same complaints that a couple of other…read morecustomers mentioned in their reviews. Some work was completed just fine but the rest was left undone and even though I contacted him repeatedly asking if he would be coming back to finish work we had agreed that he do, he never responded. Fortunately, he wasn't paid for anything that he hadn't done so I didn't lose money, but I was still disappointed. There are far too many people out there claiming to run businesses, especially landscaping, who often don't have the skills and/or proper business practices to keep their customers satisfied and their businesses financially viable. They really give a bad name to other competent landscaping businesses that do excellent work and treat their customers fairly.

They started out well and appeared to have a good work ethic and good standards however, I believe…read morethey were just good sales people. As the work progressed, they appeared to be in a rush to finish the job. The quality of work and materials they used were very poor. I have had to take away the soils they used for the grass and garden beds because it was basically sand and rock that grew nothing in it. The rock walls they built are falling apart and anytime there is a bit of rain the Dirt behind the rock wall is coming through the big gaping holes. They also concreted random pieces on the outside to cover the holes instead of building it properly in the first place. I hired them to renovate my entire front yard and driveway (which they hired out to another company) there is pooling of water on my driveway exactly where the stairs begin to go up the house so when it rains you have to leap over the puddle To get to the stairs that lead to the walkway. They were big talkers when it came to customer service but unfortunately there was no follow through on their word to provide quality service. This job was very costly and I have much regret in hiring them to do the job. I would not recommend this company to anyone for anything.

If could use 0 star I would. Back in March we contacted VI Outdoors (which now shows temporarily…read moreclosed and their website changed to Vancouver Island's Outdoor Hub, maybe they now going under the name of Harmony Creations? We met with Teigan Scott and Jill Forman from VI Outdoors, had a great conversation regarding our landscaping project, were promised they would do the landscaping design (once they received the payment, it will take 5-10 days) and then they could start the work 2nd week of May. We agreed, we paid for the design and waited two weeks and didn't receive anything. I started calling, but no one ever answers the phone (the only time they did when they were expecting $). I sent several emails, then finally got an email back with an excuse, why we didn't receive anything yet, with a promise to get something soon. When we finally received the design, you could see that it was done in a hurry, plants were put where there is no room to put any plants..anyway, in the email we were asked to make changes, which we did the next day, again in our email we asked if we are still on the track to start the work in Ma, as we are now in 3rd of April. Once again, no reply. I left phone messages and emails, then we got an email back from Teigan, apologizing for the delay and a promise with a time line when she will get back to us when they can start the work and when can we receive the design changed, which was supposed to happen with in days. Once again nothing, after two weeks, we sent them an email asking for a refund! After 9 weeks all we had was poor preliminary design version! After that we never heard back from them. Left messages, sent emails no reply. Save your money and time, do not hire this company!! Unreliable, terrible customer service.

Tyson took down 5 trees for us last year , two of them by genie in 2' chunks. He and his team did…read morean exceptional job and we'd have them back anytime. Cleaned up after themselves each day. Clear communication. Excellent work, thank you Tyson & team!

Spruced Up Tree Service topped and limbed several trees on my property, their service was…read moreexcellent, Tyson, the owner, is very personable and straight forward, the price was good, the work very professional, and a great cleanup job. I've dealt with several other tree services in the past and Spruced Up was definitely the best. I highly recommend them!