Would not recommend this company. Had to have two posts redone because they barely put enough…read morecement in to hold them in place. Have 3 other posts where the cement was above the ground around the posts. Never heard back from Tom to let me know what the owner had to say about the other 3 posts and cement showing. Not surprised. Probably told Tom to tell me to stuff it. Can click on pic for description.

My 20-year-old cedar fence started to collapse this summer; I contacted Valleywide in July of 2024…read more I said I wanted a new cedar fence, so I was referred to a contractor, as VW told me they specialize in vinyl and metal fencing. The contractor finished in August, and I wasn't amazed with the quality of the fence; he himself said, "this is the worst wood I ever received from Lowe's". And yet, my fence was put together with the sub-par wood. Fast forward two months later, my gate attached to the fence broke due to the wood splitting exactly where the gate latch attaches to my fence. I called the contractor, as he told me he would guarantee his work for one year. He did not answer, and I was not able to leave a voicemail, so I texted him on 10/17/24. I did not receive a response, so I called VW and spoke to a person, who was sympathetic to my plight, however referred me back to the contractor reiterating that their specialty is vinyl and metal fencing; he did say though, he would try to contact the contractor in person. I heard nothing. I texted the contractor again on 11/14/2024. On 11/18/2024, he responded and said he would stop by on 11/19/2024 to take a look at my fence. He did not show, and he did not contact me. I texted him again on 12/13/2024 again asking for help with my broken gate; he did not respond. It makes me sick to my stomach to think about the amount of money I spent for a brand-new fence, which I am overall not amazed with, and a gate which broke two months later. Nobody seems to care enough to help me. I understand that VW does not specialize in wood fences, however, it would be nice if they stood by the work of the contractor THEY referred me to. And now I likely have to pay someone else to help me. It's beyond upsetting.

I called a week ago, the person who answered was friendly, took my information and said someone…read morewould call me soon to discuss the project. I still haven't heard from them.

We've used England Fence twice in the past for our fencing needs and in both cases we found them to…read morebe incredibly good and very conscientious. Recently, however, we met with one of their representatives to discuss a scope of work for our next project and were given a date six weeks out for the estimator to visit and provide an estimate. On that date no one showed up and after calling England we were told they had no record of the appointment. We were then told the next available appointment for an estimate would be another four weeks. In our opinion this represents a complete lack of customer service and we can no longer recommend England Fence.