stumbled upon this shop while wandering around north beach and was pleasantly surprised! as a cat…read moremom, i was a bit discouraged at first when the entire front area was for dogs. i'm so glad i made it to the back and was met with such a variety of pate, treats, and toys. the customer service was outstanding! i didn't get the name of my cashier but he was very welcoming, conversed with me about our cats, and even gave me a recommendation for new snacks. would definitely return to support this amazing business, even if it is a bit far from me!

The owner personally called me to clear the air and invited us to their holiday pop-up, where my…read morepup got a photo with Santa and they kindly treated me to a drink. That level of courtesy is rare these days and absolutely deserves an amended rating. She also felt so bad about my dog getting sick that she arranged a playdate in the new year with her friend's tiny pups so he'd have some positive social experiences.

I've been taking my dog to The Grateful Dog for the last 3 or so years and I can't say enough good…read morethings about them! The staff is incredibly attentive, friendly, and genuinely cares about every dog that walks through the door. It gives me such peace of mind knowing they treat my dog like family and go above and beyond to make sure she's happy, safe, and loved!

Our experience with Grateful Dog on Thursday, November 6th was deeply troubling and ultimately…read moreunacceptable. This was our dog Indio's first visit. When we picked him up around 5 p.m., he had a severe laceration on his lower eyelid and was visibly shaken. A young staff member admitted he was in another room at the time and that no one was supervising the dogs when the injury occurred--despite Grateful Dog's website explicitly promising "supervised play, indoor and outdoor." It was clear this employee was not trained to handle incidents of any kind. He also told us he had been instructed over the phone by his boss, Ernie, to clean the wound and apply ointment without notifying us. Ernie made a judgment call based on a dark photo instead of contacting us. As a result, our dog was left with an open, untreated wound for the rest of the day with no communication whatsoever. We took Indio straight to the emergency hospital, where he required full sedation and several hours of treatment. He remained there for nearly six hours. Both the ER team and our primary vet agreed that the lack of supervision, failure to notify us, and the attempt to treat a significant injury without consent were irresponsible. Indio is now on multiple medications, wearing a cone for weeks, and his emergency care totaled $1,295.26. When we later spoke with Ernie, his attitude was shockingly dismissive. His exact words were: "I've been doing this for 30 years -- didn't seem like a big deal." No responsible professional minimizes an injury requiring emergency sedation as "not a big deal." We then emailed a detailed summary with photos and documentation. After that, Grateful Dog completely ghosted us. No response, no acknowledgment, no concern. Accidents happen. But zero supervision, untrained staff, unauthorized medical treatment, a manager who downplays the injury, and complete silence afterward are not accidents -- they are serious failures in judgment and care. If you're considering this facility, ask very direct questions about who is actually supervising your dog and what their real protocols are. Our experience suggests there is a significant gap between what's advertised and what actually happens.

When we decided to board Sienna in Bryan's family Sienna received excellent new behavior, obedient…read more and training well above our expectations. We were simply wowed what they accomplished in 5 weeks.

We cannot recommend Mutt and Tumble Dog Training enough. Bryan helped transform our two doodles…read morefrom reactive, poorly behaved dogs into calm, obedient companions who are now a pleasure to walk and have around others. Before training, we struggled with leash pulling, barking, lunging at other dogs, and nonstop chaos whenever someone came through the door. We were honestly at our wits' end. Everything changed after I saw Bryan in Jackson Square walking a calm, perfectly behaved pack of dogs. We started weekly family lessons in January 2026 with our dogs and our two 12-year-old daughters, and progress began almost immediately. Bryan quickly helped us realize the humans needed training too. With consistent coaching, support, and a board-and-train program, the transformation has been incredible. Our dogs are now well-behaved both at home and in public. We can comfortably walk them, take them to parks and outdoor restaurants, and genuinely enjoy being with them. Friends and family who knew our dogs before cannot believe the difference in their behavior. Thank you, Bryan. You really can teach old dogs new tricks.

i met kayla and her partner at a dog park last year. they are good people with great energy and…read morelots of experience. not only does kayla make caring for pups look easy, she often shows me amazing training tips. i've never seen her stare at her phone, like some walkers do. she invariably sees that her clients' dogs are having fun and getting exercise. i love kayla's gentle nature. if only she accepted medium-sized dogs! my rambunctious puppy adores her.

Amazing dogwalkers, loving and reliable! If you are looking for small dog group only, should call…read morewithout second thoughts. I'm a fellow walker and I've seen them out in the field for many years and have only good things to say about the way they handle their packs and how they care for their pups!

We are feeling so fortunate to have found dog walks. Our puppy started at puppy day care just a few…read moremonths ago when he was four months old. Puppy day care has ensured he gets the exercise and socialization he needs while we're at work. We come home to a happily exhausted puppy everyday. Our priorities in a dog day care were 1. A safe and supervised environment for a growing puppy 2. Safe and structured socialization with other dogs. We have noticed that his manners when playing with other dogs have improved so much since he started. When we take him to the park we can clearly see that he has learned how to play with dogs of all sizes and ages. We also love seeing him show up on the dog walks instagram so we can see him enjoying his day while we are in the office. Dogwalks has been so helpful and patient with him. He is so excited to see them show up to pick him up and even happily jumps into the van (he has yet to do this with our cars). We are so happy that our puppy will be able to be in day care and transition to pack walks as he grows up all with the same team.

I wish I could rate higher than 5 stars!…read more We truly cannot overstate how grateful we are for you all. We never imagined we would find a team we trusted with our pup Wellie so completely and that could manage and care for him so wonderfully.

I have recently have my puppy, Nilla (9 months old) enrolled in the board and train with Kathi. She…read moreis so communicative, sending me weekly updates about my Nilla's progress and ways to improve her behavioral and anxiety issues. Before the board and training, Nilla would constantly miss at home and salivating like crazy when left at home by herself. But after board and training along with the follow up (to transition all of her training to back home), huge progress, less anxious, potty outside (takes around 5-8 minutes each time), nilla knows to let me know when she needs to go outside to potty, and well behaved! So thankful to have Nilla enrolled in this program. P.S.- my puppy at 6 months broke two doors when left at home alone. It was bad. Much better now.

I had a very disappointing experience with this company and would strongly caution others before…read morebooking. I paid $1,000 for a training package and was matched with a trainer named Rob in Portland, and the experience has been consistently unprofessional. He has not been on time to a single session and canceled roughly half of them with excuses that felt unreliable, including personal reasons (his wife had an appointment, he had a headache, ect) that should not interfere this frequently with a paid service. For the final session, he messaged me 10 minutes after it was supposed to start and blamed directions (this was the 2nd time he used that excuse), despite having been to my home multiple times in downtown Portland. At this point, it feels like a lack of respect for my time and a failure to deliver the service I paid for. I am requesting a refund for the final session and have not received a proper resolution yet. Until this is addressed, I cannot recommend this company. Edit: I was told that someone would call me back after their "meeting" yesterday. That never happened. This company had time to respond to reviews, but not to offer a resolution for me. The unprofessionalism starts at the top. I simply want a refund for the last session. I'm happy to do a full charge back if that does not happen, as they did not fulfill their full contracted obligations.

I sent my dog, Milot 4.5 months, to Powerhouse K9 for a three-week board-and-train program. As a…read morenew dog owner, I'll admit the process felt a bit unconventional, and I decided to wait a few days after she returned home to write this review so I could evaluate the results objectively. Now that we are home, I am incredibly pleased with the outcome. Milot's behavior has shifted significantly for the better. Anthony spent two hours with me during pickup to ensure I understood the commands and techniques he used, and by implementing those daily, I've seen a massive difference in our routine. While the 'behind-the-scenes' of intensive training can feel a bit like a black box for a first-time owner, the results speak for themselves. If you are looking for a program that delivers a noticeable transformation, it is well worth the investment. I'm very happy with Milot's progress! Other things to note - Anthony was very responsive. Sent videos of progress and video chats as well - clean/brushed/bathe at least once before pickup - flexible with drop off and pickup Happy with the result. Highly recommend.

I planned to board my 125‑pound dog at our local pet inn while my family and I were on vacation…read more During his trial weekend, the staff realized they couldn't walk him safely -- when he saw another dog, he pulled so hard that he knocked the staff over. They let me know he wouldn't be able to stay unless he received professional training. With only two weeks before our trip, I reached out to PowerHouseK9. Anthony took him in for a week and made an incredible difference. He taught our dog to heel, walk calmly, and stop pulling on the leash. The improvement was obvious the moment we picked him up. Anthony is knowledgeable, patient, and clearly skilled at working with strong, high‑energy dogs. I'm extremely grateful for the results and highly recommend PowerHouseK9 to anyone looking for effective, professional dog training.

Smartypup was amazing for helping our puppy, and mostly us, get a good grasp on how to handle the…read morebasics. Our puppy absolutely loved all of the trainers and it was so helpful to be able to build a schedule for his first month at home! Will be back for day camp and puppy 2!!

My pup has attended all most of the classes offered (puppy and specialty) and even attends the…read moresmall dog socials. He loves coming to the socials to interact with the other small dogs.

Pat is fantastic! I…read moreenrolled Harley, my very reactive doxie puppy, in one-on-one sessions followed by a 2-week board and train program and it was the best decision I've ever made. Pat uses these awesome analogies to help you understand the way dogs think and react. You can tell he is extremely knowledgeable and breaks down the training process in a way where it's straightforward for both you and your pup. I can see how it may be awkward to meet a total stranger who is then teaching you how to train your "child", but it never felt that way with Pat. He is super down to earth, hilarious and extremeley personable. I continue to use his dog sitting services until this day and I can tell my Harley girl adores him!

Great improvement with Patrick's help!!…read more I have a 3 year old very reactive Maltese dog named Charlie & we did 3 sessions with Patrick and he is very knowledgeable in the dog world. Seen a great improvement after the 1st session as Patrick gives us homework's to help practice with our dog. Patrick makes training enjoyable & comfortable for both the pet and the owners. Would highly recommend training your pups with Patrick! Thank you!

We are so happy with Lynsie & her crew ! She walks our mutt Percy 3x/week & Percy ADORES her! She…read morecomes back happy, tired & Lynsie works on same training methods we are using- our pup is 4 mos. I feel that Lynsie is assisting with the training process on her walks & we are so thrilled our little munchkin is learning to be a good girl! I highly recommend Dogs Abide . They take great care of your pooch & are responsible, friendly & fun!

From the owner: Looking for a dog walker? Dogs Abide specializes in dog walking, daycare and outdoor adventures!…read moreGive your dog the exercise and attention they need when you're away. Now serving the Marina, Cow Hollow, Pacific Heights, Nob Hill, Russian Hill, North Beach, Telegraph Hill and SOMA neighborhoods of San Francisco! Professional, trustworthy and reliable. We do everything online! From sending daily report cards and collecting payment, working with Dogs Abide is easy. Awesome rates. Contact us for more info. Insured and bonded through Pet Sitters Associates.