Everyone in this office is so friendly and helpful! You can tell they truly care about the people…read morethey insure. Michael helped me, and I really liked that I can request to be transferred to his phone when I call with questions. I was able to leave a message with him, and he called me back the same day super quickly. I feel comfortable knowing I have someone who isn't trying to just take my money. It's a great family business. I'm recommending them to all my friends and family for sure.

I don't normally write a review of a company unless the are grossly negligent. I recently was moved…read moreto Lamoure's insurance after they bought out Modesto auto insurance. My first meeting was great. After that they could give two sh*# about me as a customer. You can never talk to someone unless you leave a message. They may call you back within two hours. If you walk in they want you to make an appointment and come back. When they drop the ball regarding your insurance, the response is we are short staffed. They didn't notify me that my insurance had lapsed. When I called they simply said try another insurance company, they offered no help. They are useless as an insurance agent. Stay away far far away!

We've had a great experience working with Jordyn at Jeremy Johnson Farmers Agency. She truly goes…read moreabove and beyond in every interaction--she is incredibly responsive, takes the time to thoroughly answer all of our questions, and always gets any requested documentation over quickly. I never have to follow up with her, as she is either already on it or checking in to make sure I've received everything. Jordyn is also proactive in helping us review our policies and identify opportunities to save, and she's always willing to pull quotes for anything we need. She's personable, kind, and extremely knowledgeable, which makes working with her an absolute pleasure. Her team is just as great--they are organized, helpful with reminders, and follow through to make sure nothing slips through the cracks. On top of that, Jeremy himself went above and beyond by personally driving past one of our rental properties when we needed a policy issued quickly. That level of service really stands out. Highly recommend this agency if you're looking for a team that is responsive, reliable, and genuinely committed to taking care of their clients.

If you're looking for GREAT customer service, ask for SHELLY! She is very knowledgeable about her…read morework and was very kind to me throughout the entire process of changing my insurance. She went above and beyond to ensure that I understood everything she was telling me, with no hesitation. Wonderful, hardworking young lady!

They are always helpful with anything related to my insurance…read more And the perks are helpful I don't like the fact that you have to purchase road side assistance it is not included in your insurance. I ended going with USAA for my car and homeowners insurance

This place has sent me away FOUR times while trying to get my handicap plaque. They have reviewed…read morepaperwork multiple times and tell me "you need such and such" I do that and they STILL send me away. They needed my doctor to sign and stamp and they STILL sent me away! This is so frustrating. I've done this before and it was no problem and now I come here and they send me away every time and the doctor did sign and stamp the papers! These people just don't want to give me the plaque at this point because this is RIDICULOUS! Such a waste of time and these people are no help whatsoever! Don't come here if you need a handicap plaque they won't help you!

Love that this tax place has a baby changing station it was so accommodating for my kids and…read morecustomer service to the max all so polite and all so friendly

My taxes ended up being rejected and my account was transferred to Kyle. He was able to fix the…read moreproblem and informed me that I needed to get a W2-C from my former employer. I deducted a star because the first person should've known about W2-C or reached out to assist with my account. I told her my specific problem and why I chose to use a tax service. When I specifically asked about my 2024 return she told me it wouldn't have made a difference because it was that much money (it was thousands of dollars in an overpayment).

Kayla she gave me a good service she went above and beyond. Great service all the time.read more

Great Customer Service! Jenny explained everything to me in detailed. She is very knowledgeable and…read morewas able to answer all my questions. The Store is very clean and has a pleasant atmosphere.

She's the best agent I have worked with. I highly recommend her. She's is very responsive and is…read morevery knowledgeable.

Very bad experience trying to cancel my auto insurance policy. I bought another policy at another…read moreinsurance company with more favorable terms, which generated a signed cancellation request to McVey Insurance. The written request was refused by Pam Stephens. Her suggested alternative was not viable either as it would have required me to sign a false/erroneous document. When I tried to explain why she hung up on me in mid-sentence. Completely unprofessional behavior by Pam. I ended up contacting the insurance carrier directly to get the policy cancelled, which finally occurred. Much time wasted dealing with this simple request. Complaint filed with the insurance carrier.

I have used this company for 17 years now. Very professional and helpful If I have an issue with…read moreinsurance. Not once have I thought about switching.

I have been with this company for years and they continue to provide outstanding services for all…read moreof our insurance needs. There has never been a time when they have not gone to huge lengths to ensure they are providing customer satisfaction. I have referred many friends and family members feeling totally secure that they will be well taken care of.

I have worked with the staff of Cromwell and Ney for many years. The staff stays updated and are…read morealways ready to answer questions relating to health care issues as well as on my other policies.