Oooh I'm the first to review....wow!
Well it looked promising to start off with. Cool, upbeat interior, neat music, interesting menu, and a fairly decent selection of wines by the glass.
Upon entering, I eyed a girl behind the bar and asked, "Should I seat myself?:"Affirmative. I grabbed a table within four steps of the bar and started to look at the menu.
After about 5 minutes, no one had come by. I asked the man next to me, "Is there table service here for food?" He wasn't sure. So I got up and asked a different girl if there was table service at the table at which I was seated. Apparently she was my server and said she'd be right by.
Another 5 to 8 minutes passed by. I asked her how large the full order of the baby back ribs was, worried that I might be ordering too much food. "Not large", she replied. So I said, I'll that (I was HUNGRY!). I asked if they had wines by the glass as I had no drink menu. She handed me a drink menu from the adjacent table and asked if I'd like a few moments to look at the drink menu. Yes, I said.
I waited for what seemed like another 5 to 8 minutes. She finally returned. I ordered a glass of Barbera. She disappeared this time for what seemed like another 10 minutes. I tired of waiting for my wine so I headed to the bar and ordered the barbera directly from the barkeep.
After another 5 minutes my ribs show up, but she's brought me the 1/2 order. I said "Is there more coming?" and she said no, that I'd ordered the 1/2 order.
Oy!
Finally I convinced her that I would actually like the full order.
"It will take some time", she said,
Me: "That is fine".
A few minutes later, she passed by and "reminded me" that I had ordered the half order. WTF?
Well it didn't take that long, thankfully. They were delicious, btw. Quite impressed that I'd found ribs THIS GOOD in the UK.
But after I was finished it took at least another 15 minutes to get my check from her. She brought the credit card machine to my table.
I entered the tip as £2.20 (a 20% tip) but when she returned the completed receipt to me, she'd increased the tip to £2.80 (over 25%).
Did she really think her service was worth a 25% tip? I mean, come on...at 20% she should have been grateful considering how terrible the service was.
I didn't have the heart to tell her. She seemed so complacent with herself.
Well, eventually she'll read this review and the shock will set it. Yes, it's worth the £0.60 to tell her this way.
It would have been 3.5 to 4 stars had the service not sucked so completely...alas....I will never come back for fear of a repeat performance and neither should you. Oxford is full of nice dining places with superior service. read more