Super kind and professional company! They do great work, I would highly recommend them to all!read more

Jim and his crew were responsive, timely, and efficient taking care of exactly what I wanted…read morearriving with the right tools for the job. Would highly recommend!

Great job!!!! Did exactly what I wanted and more. Very agreeable and responsive. I would highly…read morerecommend for clean up work, ideas and installation.

My experience hasn't been the best…read more The first issue is a roof leak that started 2 months ago. Amherst didn't offer a temp solution and it took them two months to replace. Part of the delay was definitely weather (thankfully the leak was minor), but there was poor communication through that process requiring multiple follow ups on my end so I could have an understanding of progress. The initial estimated time had been 3 weeks (seemed optimistic to me). Two months is obviously a bit of a difference and more than I was expecting, even with weather. Holidays probably came into play, but no communication. Promised communications didn't happen, consistently. I have sympathy due to the weather but the lack of a communication/follow up on promises is a negative mark. Estimate: onsite estimate service was friendly, helpful, and solution oriented. This won me over vs other companies that were "do the minimum" and some just knocked and then left without talking with one that even failed to send an estimate. Pricing was similar to the competitors that responded and sent me a quote. Amherst was only a couple hundred higher. I was willing to pay slightly more based on the positive estimate experience and reviews, but I question the wisdom of that now. Onsite: One of the workers peed on the snow in my back yard. I don't know why they didn't ask for the bathroom, but dude... gross. Don't worry, I didn't photograph. I know people gotta go, been there, but I have a bathroom. Also, my garage door was slightly opened about 6"(currently it's busted because a cable jumped the spool and so it requires work to open and gets stuck unless you work it). It's been closed for days waiting for a warmer/dryer period for me to spend a couple of hours attempting to fix. This makes me suspect the worker who peed in my yard also attempted to access my garage, but my camera didn't capture it so I'm uncertain. Not sure why else it'd be open on the day they did work. It was closed before. Thankfully opening all the way would have made a huge screeching racket, so while I haven't checked I suspect nothing was stolen. They needed a spot for a large dumpster placed in my driveway and cars to be removed. Just heads up that they'll want a dumpster as close to the roof as possible. Colors were slightly different from initial conversations (trim was supposed to be black (based on remembered verbal conversation) but were white. Roof tiles were green and the fact they were a very different green wasn't brought up until installation day. I appreciated it being pointed out but I was a little annoyed it wasn't mentioned on the front end. Cleanup: I didn't understand why reviewers posted about the "good cleanup" jobs of contractors. Oh boy do I understand now. We found 16 nails in our drive way in just five minutes of looking in a 10'x10' space. (Checking this morning: Our deck has nails and in our neighbors driveway I found 4 nails.) Thankfully we still had daylight to check our driveway before parking our cars as I'm pretty sure we'd have lost at least one tire. I'm extremely unhappy about this as magnets exist and can be used to sweep for nails or metal detectors can be used. Those methods would both be cheaper than me replacing my tires and I'd absolutely be looking for reimbursement. Also nails on my wife's office front steps that she didn't notice last night but were twisted and could have caused harm. Her reaction is significantly less calm than my post might indicate as she STRONGLY vented her feelings about it. Thanks Amherst. I had been two stars, but that dropped it to one. Photos: I was promised photos of work done, but they haven't been sent as of this review. The job itself? Ask me in ten to 30 years I guess. I mean, a roof lasting is sort of the bare minimum of expectations. What sucks is that this had seemed the BEST of the contractors I received quotes from and based on Reddit reviews. I've only had a couple positive experiences with Buffalo contractors and I'm not sure if this is a sign of the times or specific to Buffalo. Before COVID when I lived in other states/cities my experiences were significantly better with contractors. Now it feels like there's a bare minimum level of care to do a job well. Paying a little more doesn't seem to have gotten me a little more. Will I use again? Right now that feels unlikely but the other vendors seemed like they would be equally bad so I'd probably check Reddit/yelp for the most recent reviews as things change. At least, in theory, I have a lifetime warranty.

Incredibly professional and very helpful! I didn't go through w their services because I was…read morerepairing a gutter that fell. Definitely will keep them in mind for the future. Incredibly kind and straightforward

Red Rose recently completed a third project for us. They did a complete spring clean up, which…read moreincluded trimming, mulching, removing ground cover and old shrubs. They also cleared a whole section in our back yard, and put in new plantings. The team worked diliently, methodically, and even continued as it rained. Complete cleanup was impressive, considering the weather conditions. Their hard work was worth every penny we paid! The results were trrific. Two years ago they competely redid our front landscaping which included removing 40+ year-old shrubs, putting in new plantings and seeding a small lawn area. That fall they did the same type of work for a section of our back yard. We are still receiving compliments about their work! This company has pleasant and professional employees. The process of engaging them is organized and efficient, and they offer expert plans from which to choose. Kudos to Paul and his team. Maggie C..

I use Red Rose for snow removal and have for 3 years now. I like the fact the communicate via email…read morethat they are out plowing and when they should be finished. They will also come back if the street plow comes by after they have come. I have a fairly new concrete driveway and I live that their tractor does not rip up my driveway nor my lawn.

Can't say enough good things about the service. I needed some topsoil for two garden beds but know…read morenothing about starting from complete scratch. I called and Craig helped me figure out exactly how much soil I needed. He explained exactly what kind of soil they're selling to make sure that it fit my intended use. Then he set up a time to deliver it since I needed more than was practical for me to pick up. The delivery was super smooth. I really, really appreciated the care that he took not to crack my driveway with the heavy truck. The quality of the topsoil is good and I know it's going to be perfect for planting. I also appreciated the suggestions that Craig made in terms of the front yard work that I was doing. His background/degree give him a lot of knowledge and a few minutes of his time translates into major time savings for me in terms of research. Overall, I was extremely happy and will definitely be keeping their card handy. (You can too - I posted a photo of it. )

After agreeing on a delivery of cordwood for a set price, now I'm ghosted. When we called the price…read morewent way up and delivery no sooner than two weeks. This guy is also scamming New York State Department of Taxation and Finance and all residents of NY by offering a sales tax free discount for payment in cash! #scammer

We recently had our addition roof completed by Home Improvement Center, and we couldn't be happier…read morewith the entire experience. From start to finish, their team was professional, reliable, and incredibly detail-oriented. The crew showed up on time each day, worked efficiently, and kept the work area clean and organized throughout the project. The quality of the roofing work is outstanding--it blends seamlessly with the rest of our home and looks fantastic. You can really tell they take pride in their craftsmanship. Everything was completed on schedule, and there were no surprises along the way. If you're looking for a trustworthy company that delivers excellent results, I highly recommend Home Improvement Center. We will definitely be using them again for future projects! Thank you !

i would highly recommend Home Improvement for roofing and siding. I had Josh come out for a quote…read more(one of 5 that i got) they were not the cheapest nor were they the most expensive. Josh was knowledgeable and pleasant. He was also the only one to point out to me the 2 layers of siding on my home (there was old wood shake under the existing vinyl). I liked everything about the way he did business, so I went with them. The roofing was done in 1 day and the team of 13 guys he had was efficient clean and very pleasant. A Lead showed up for the delivery of the roofing to make sure it was properly placed to protect my driveway. The team that came to do the siding was just as good. They all seemed very happy to be at their jobs and just did a fantastic job. I had all the windows and doors rewrapped and had all new gutters. My wife and I couldn't be happier.

Great company! Family owned business, great team of workers, polite, very informative. They were…read morehere on time everyday. couldnt ask for a better company.

This service is AWESOME! They are reliable, quick, efficient and personable. A real pleasure to…read morework with them.

The sharp look of this distinctive curbing is very eye-appealing. Jim Carter's professional work…read morearound our flower beds makes a clean, nice statement when looking at our home. Our neighbors compliment how nice it looks. We just had it "sealed" and it gives it a nice, shiny, clean "new look" for Spring.