I feel like I'm leaving my fur-babies with family each time, they really do love and treat them…read morelike their own!

From the owner: "True Love & Care When You're Not There"read more

They love our Frankie... well at least we feel like they do... I wouldn't doubt they do because…read moreeveryone loves Frankie. We chose them because we don't want our dog in a kennel. Dogs get their own room here. They get play time as well. Our dog is always happy when we drop him off and when we pick him up. I would recommend them to anyone, although it is out of our way, they have what is best for our dog and that is a great place to be :)

I leave my dog, Tugg, here whenever I go out of town. The people here are transparent and honest…read moreand Tugg loves them so much! He drags me into the building when we arrive!

Cheap, honest and efficient. And yelp doesn't like me being concise with my words so I will repeat,…read morecheap honest and efficient.

Thank you for having an emergency site on your phone message. The internet has so many Just Answer…read moresites, it is hard to know who to contact. The Shoal Emergency Clinic was just what I needed.

My dogs are little and she has a room just for little ones. They loved going there and interacting…read morewith other doggies.

We love using Brammer Farms when we need to board our two dogs. They have a large facility with…read moreplenty of room for the dogs to get lots of playtime and social interaction. They do a phenomenal job at keeping pets safe while also allowing them to interact with each other during playtime and the Brammer's give lots of love and attention to their furry clients. I never worry that my dogs are left in a small kennel the whole time they are there. My dogs get excited when we get there and are happily playing when we pick them up. The Brammer's are also great to send updates and pictures of our fur babies while they are there. We highly recommend them!

Friendly, helpful, informative staff. After using several groomers in the area Barktown Sheffield…read moreand Lucky Dog Florence are the only ones we use now.

Took, Cocoa, our little 13-yr-old Morkie for first time to be groomed. Was very impressed with the…read morefacility. Groomer came out and talked with us. He was happy when we picked him up, as were we! :)

the ladies here are pet lovers and it shows! every time one of our babies go there, they come back…read morelooking and smelling amazing! The owner of the company is very involved in the community. Check out The Pet Palace Facebook page and see their before and after master piece pictures!

Our dog, Peaches, recently stayed at Daks Dog Ranch over the Thanksgiving weekend. The owner and…read moreher staff were very friendly and made sure they knew all about Peaches before her stay. The facility was spacious and clean. All the dogs at the facility seemed happy and well taken care of. Peaches received lots of love and belly rubs (her favorite!). The pic attached was taken by the owner and shows how relaxed Peaches was during her stay! We highly recommend Daks!

I have left my dog at DAK's several times. Sabrina does a great job of keeping the ranch clean…read more She has a passion for dogs, and it's clear the minute you drive up. The ranch is beautiful. Lots of open fresh air and shade. Her staff is friendly and knowledgeable. I highly recommend DAK's! Check out DAK's on facebook. Her facebook page has pictures and videos to help you see what a serene and beautiful environment you will be dropping your dog off to.

We LOVE this place! Our dog actually gets excited when we drive up. The things the owner does with…read morethem are so creative. He's done doggy art, bobbing for apples, all kinds of fun activities. Can't recommend them enough!

I brought my cat to Center Star because he had started urinating outside his litter box. The staff…read morerecommended neutering him, so we scheduled the procedure. My cat has FIV, so I asked several questions beforehand because I was concerned about infection risk. I was reassured that neutering a male cat is a very simple procedure. When my husband picked him up later that afternoon, there was blood in the bottom of the carrier. At first he thought it was part of the carrier design, but when he got home and took our cat out, there was blood everywhere and the bleeding would not stop. I immediately called Center Star and was told they were closing and that we needed to take him to the emergency vet. Because the emergency clinic did not open until 6:00 PM and it was only 5:00 PM, I called Helton Plaza Veterinary Clinic for advice. Even though they were closing, the staff member there stayed on the phone with me and helped guide us until we could get to the emergency vet. At the emergency clinic, we were told the bleeding occurred because the surgical site had not been properly tied off. They were able to get the bleeding under control. The next day we returned to Center Star to have my cat checked and to discuss reimbursement for the emergency visit. During that visit, the veterinarian we saw also stated the issue was due to it not being properly tied off. The manager told me this situation "never happens" and said he needed to speak with the veterinarian who performed the surgery before making a decision. From that point forward, communication became extremely frustrating. I was told I would receive a call the next day but did not. I had to call multiple times myself to try to get an answer. I was eventually told they would not reimburse the emergency visit. What has been most disappointing is the lack of communication and accountability. No one from Center Star called to check on my cat after the emergency visit. I had to initiate every follow-up conversation myself. I was also told the veterinarian would speak with me, but when I called back later that afternoon I was informed she had already left for the day. I understand that complications can happen in medicine, and I was initially very understanding about the situation. However, the way this was handled afterward -- the lack of follow-up, the lack of communication, and the refusal to take responsibility for the emergency care that resulted -- has been very disappointing. Pet owners deserve transparency, communication, and accountability when something goes wrong. Because of how this situation was handled, I am also considering filing a formal complaint with the Alabama State Board of Veterinary Medical Examiners so the incident can be reviewed.

We have been going to this vet for several years with all of our fur babies. Now, after being sold,…read morewe will not be back! We took our dog there due to severe allergies. After waiting about 3 hours to be seen, they gave us meds. When the medicines did not work, we went back 2 weeks later. The doctor drew blood to be sent off to testing. It is now a month later with no response on the tests and no relief. We ended up having to go to another vet because our dog was suffering so much. After both (new vet and us) trying to call the past two weeks, we FINALLY got an answer. The employee said they would call us back with results. When we asked for all records to be emailed to us, she got rude and hung up on us. The records emailed were for our other dog, not the one with all the testing. It is pitiful that they are making these animals suffer. I personally think they only care about the money.