Like to personally thank Tanner and Rolando for coming out early this morning and inspect my mom and dad's system. He was on time, courteous, and very thorough. During this very busy time with the winds and fires they took the time to inspect my parents system that they installed a couple of months ago. The issue turned out to be on Edison and not theirs It made my parents ( mom really ) very happy and realized they chose the correct company when choosing a contractor for their generator purchase and install. I have recommended them to others and will continue to do so. Thank you again. read more

I had a appointment to service my generator confirmed by text so I made arrangements to take off work to meet them, only to find out the afternoon before the appt. that it was bot that made the appt. and that I don't have one. Then when I called to make an ppt. they are booked for a few weeks out and then Kani from all American hung up on me. If starts like this I don't trust their work. read more

All American did a great install for me a while back for a 22k which I bought through Lowes. I just had them in for a maintenance service, which also cleared up a warranty issue. They were prompt, thorough, and completed the job efficiently. The generator and switching is great and I've avoided the nuisance of outages. The negative, to me, is that the services are expensive from all the authorized service companies. Generac basically has you over a barrel as without the services, the warranty is void. Mine was $700+ which included a new battery (185). For a task that took about an hour, I think the base rate is high. I compared another company's price and it netted out comparably. read more

Excellent work on my generator. On time. Tech knew his business. Polite. Great phone and text support. I moved from another vendor. Good choice. read more

Honest and knowledgeable. Fair pricing and no pressure at any point Honors his schedule read more

these people are unreliable. They talked me into a maintenance contract and yet keep cancelling maintenance appointments. I left several messages for them, all of which go unanswered. Do not use this service. In my opinion, they are not trustworthy. read more

Unreliable and inconsistent generator. Shuts off frequently and fails exactly when needed most.

Our Generac generator would not start. We contacted AAGS and the service technician complained excessively that there was not three feet of space around the entire generator. I did not install the generator in 2009, but there is a panel of the fence that can be removed to access both sides of the generator. They did some "diagnostic" tests and told us that the battery had to be replaced. The initial diagnostic service call costs $350 and they would change an additional $850 to install the new battery. I declined. I removed the old battery myself and took it to Autozone. They tested the battery and it was fully charged and normal. I reinstalled the battery and it started easily. I have now installed a small trickle charger ($17 on Amazon) to keep the battery fully charged. Do not trust these guys! read more

They are a great company to work with. I've been searching for generator conductor cable and absolutely no supply houses stock it. I called and spoke with Stephanie and Brian and they had the cord ready for me to pick up and their price was great. Just from seeing their shop, I can tell you they are organized and very professional. read more

I called AAGS after hours on a Saturday because my Generac ATS malfunctioned during a brownout. It literally burned up to a crisp. This left my home without power. Stephanie and her partner came out at night and helped get partial power restored to my home. Their on call works and she answered on the third ring. Was at my home in less than 30 mins. That's what I call service! Thank you so much for helping me and for your kind words and texts. Appreciated the help! THANK YOU! read more

Really strange company. Looks like the owner is in the process of retiring but regardless, they were always challenging to work with. Customer service is not their middle name, sadly. Lots of install issues, lots of lacking quality worker issues, lots of scheduling issues, billing issues, you name it. Very hard to get on the phone if you have any issue. They play a lot of games. They gossip a lot in your community. Lots of dodging calls and conversations. Many of my neighbors have the same issue. read more

These guys are a joke. I contracted them for a one time service of 600$. After that they kept on billing me over and over again for a service contract which I never agreed to. I called a lady named Rosa several times to issue me a credit. She never called me back and I had to dispute the charges with my credit card company. They are totally incompetent with the way they do business and billing. I would not recommend this business at all. Very unprofessional especially Rosa read more

I did considerable research before selecting which whole house generator company I would trust to provide the generator and do a complete and safe installation. There are choices out there, but I'm glad I ultimately selected All American to do the job. Experience, customer focus, and responsiveness varies considerably across the choices. I won't throw stones at the competitors by name, but how each company works with having in-house or subcontractors for the installation has a considerable impact on the outcome. The bottom line is that my installation occurred on the promised schedule date, with the correct equipment, and completed in a single day. Don't be fooled. An effective whole house generator system is NOT inexpensive, but beware cost cutting compromises, as they may ultimately cause you downstream headaches. We have a 3651 sq. ft. home with two 4.5 ton A/C units, an electric oven, and innumerable other electrical loads, but with the installed 24KW system, a test run showed it was capable of delivering sufficient current to run both A/Cs and the oven along with whatever other items (refrigerators, etc.) happened to be on at the time. Also, with the load management system capability, the system cam preferentially operate the A/C units so other demands in the house can be met and then return both the units to cooling when the load demands are reduced. It was a pleasure to see the technicians working professionally and efficiently, including a plumbing subcontractor, and they left the job site clean at the end of the day. We haven't yet had a power outage yet to really test the system capabilities over an extended period, but I feel we are ready for whatever SCE power shut offs or other problems interrupt our electrical service. Beats dragging cables and trying to keep a portable generator fueled and operating properly during an outage! I'll drop an update to this review after some real world experience! Thanks to Kenny Marshal and his entire AA Generator team! Nice job! read more

All American Generator Services installed our all-home Generac generator. They were on time and did a great install job. Their system works as advertised. We have an extended 7 year factory warranty. Thank you. read more

This is the second year that I have had All American Generator for annual service on my Generac generator. Everyone was very friendly and helpful. The service tech was punctual and very professional. He was very helpful in showing me how to get the battery out for replacement. Removing the battery takes a few moves. It's very tricky! All in all, a great company. read more

This company was the company that Generac Generators recommended for us to use. They called the next day and set up an appointment to come give an estimate for installation and they never showed up. I called the next day and they told me that there must have been some mix up in scheduling. They then told me that they couldn't even find my name in their system. If they can't even keep an appointment then they are probably not a reliable company. read more

I had an appointment and they never showed up. Stephanie the manager was unhelpful and rude. Do not use this company if you want good service. read more

Rolando and his crew (2 guys) did the install. Great job. Clean and easy. Explained all the workings and set up. Great price (had two other bids). Highly recommend. Did the job a month earlier than scheduled, which I appreciated. read more

Contacted 3 services over the past two years re generator system (20+kw). Selected All American due to responsiveness and quality of admin and quote process. The service from quote to training after installation was exceptional. Very qualified personnel from staff to installers. The installation was very well done with knowledgeable crew. Had several occasions to speak with the owner and decided I was in good hands. They delivered on time and the work performed was to the highest standards. Highly recommended!! read more

All-American, especially Devin and Stephanie, were friendly, responsive, and very professional both in their help in defining our needs and the installation of the generator, gas line, propane tank, transfer box. We just experience the first self-test of the generator which went off without a hitch. I wouldn't say I'm hoping for a power outage, but I now have the peace of mind I was after knowing that if there's an earthquake, or other disaster, a loss of power won't be added to any other losses we might suffer. My only negative comment is that the man who dug the trench didn't protect our plants when he could easily have done so. read more

All American Generator Services (AAGS) installed a Generac unit at my house at the end of May. I received quotes from several companies and researched their reviews and AAGS was who I picked to do my turnkey install. Not only was their pricing competitive but when I called them with questions they were very responsive and professional, both before, during and after the install. All the staff from the installers, to Tanner (quotes), Stephanie/her support staff (scheduling/permitting), Maribel (scheduling and follow up) and Sam (billing) were friendly, courteous and efficient. The Generac unit has worked great during two recent power outages and performs as expected. I highly recommend using AAGS and Generac if you are considering installing a back up generator. read more

Wow! My power went out and backup generator came on during this heatwave. When my electricity didn't automatically come back on, I called All American Generator and reached Tanner through the emergency line. He walked me through how to find the transfer switch and restore power to my home. He could have easily told me to make an appointment, but this gesture of good will and willingness to help blew me away and was a real life saver. I will definitely be reaching out this company again to schedule service ASAP! read more

Tanner from AAGS installed a new generator at our place today and it was a very smooth and painless process. The team couldn't have been nicer. The work was done at a competitive price and you get the sense that Kenny and the whole team really care about their clients. Definitely recommend these guys. We feel more safe and secure already! read more

All American Generator Services - New generator - Electricians Near Me - Chatsworth, California

Kenny and his team at All American Generator were really great to work with. From estimate, defining our requirements, to installation went off with no issues. Stephanie was great and our install team was very professional and had everything done in one day. Enrique, our main install guy, was fantastic! very professional and courteous. I am very impressed with their service and highly recommend them for a home standby generator (or any kind) The failover and fallback test went off without a hitch, providing FULL power to the house. Thank you All American Generator!! AAAAA+++++ read more

Very unprofessional and rude. This company Will do anything they can not to fix warranty issues and they play games. The technician was extremely unprofessional and hard on my stuff. He never fixed anything and wasted my time. Beware do not use this company. read more

From the initial meeting with a sales rep. to the completion of the installation of an 18KW Generac standby generator the whole process was professional and very competent. The install crew led by Rodolfo was excellent in every way. I highly recommend All American Generator. read more

Excellent service. Staff was amazing, super helpful. Everything was installed in a timely manner. Clean installation and neat. Explained the in's and outs of how the system works. Very professional. Highly recommend!! read more

I love this company! We did our due diligence and looked at other companies and once we found All American, we finally felt we could trust making this investment. The young man that came for the consultation was wonderful, answered all our questions and they installed everything without a glitch. They have checked in on us a few times already and we've only owned our generator for about 6 months. They also do quarterly maintenance if you like. This gave us peace of mind. The world has gone a bit crazy and we've had blackouts quite a few times in the past year. I don't think anyone can afford not to have something in place if they want to have the security of knowing they can keep the lights on. So I thank you guys so much for our peace of mind! read more

The generator has been a life saver - and Dale Jones is a thorough, personable and professional technician. Thanks!

All American and their staff did a great job installing my new Generac generator. They did it in one day. Their installers (Rolando and Larry) were very customer oriented and did everything to be sure my wife and I were happy. We were both very happy with them. read more

they had the best bid, more than $1k better than the competition. they didn't feed me BS. They scheduled the job for October, but called and got it done in September, a month early. amazing. Installation was easy. Rolando showed up with two guys on time, communicated with me regularly, showed me what they were doing, and finished as promised. They were polite, respectful, cleaned up after themselves, and the installation appears terrific. explained all i needed to know. Very pleased. Highly recommend. read more

If you're in the market for a back up generator, look no further than Kenny and his team at All American Generator Services. I was pretty sure we wouldn't need the thing, but within a couple of weeks after install, the power was shut off for an entire day while Edison replaced power poles. Not only was my business uninterrupted, but we could stay cool (it was over 100 degrees that day), and never felt the power outage at ALL! Kenny and Stephanie are super knowledgeable, extremely helpful, and worked to facilitate the process from start to finish. Now I'm thrilled to have a Generator... it paid for itself in the first month! read more

Dealing with All American Generator was awesome from our first meeting with Kenny and then all the way through with the installation and follow-ups. Rolando, Nick, Bradley, and Oliver were great to work with. They were super kind and professional throughout the whole process and explained everything thoroughly. My contact person in the office was Maribel and she was always in communication via email in a timely manner. I definitely recommend this company! read more

Do Not use there services! They couldn't even keep an appointment to provide an estimate. If Zero was an option, that is what they deserve. Their guy showed up an hour early. I asked him to come back at the scheduled time 12pm. At 1220 he had not returned, and I called the office. Stephanie told me she would call him, find out where he is and call me back. Five minutes passed, and Stephanie had not called me. I called back, and Stephanie said she would try and reach him again and put me on hold. Then she told me that he had gone on to his next job. Really, without any care or concern, completely wasted my day. I asked Stephanie to speak with her manager. She hung up on me. This is how they do business, and it needs to be shared. read more

I've had experience with other companies like this one and found this one to be much friendlier and helpful I highly recommend this company. Just their advice saved me hundreds of dollars! read more

As senior citizens, we got tired of fire and wind-related blackouts. After researching the whole-house generators available, we contacted several Generac installers in the Southern California area. We scheduled job walks and met with their estimators (yes, masks were worn at all times). We were asking for bids covering two potential locations for the generator. First impressions tell you a lot about a company. One company's estimator was late arriving, wrote a few notes, provided a few answers to questions and left saying we would get their bid by mail. Another was prompt arriving, extremely knowledgeable, personable and professional, gave detailed explanations of the process, and made several helpful suggestions. Turns out that person was "Kenny" from All American Generator Services in Chatsworth, CA. His bids covering the two potential locations arrived by email within two days and turned out to be the lowest bid we received. We accepted All American's bid and were promised an installation date in mid-March. Stephanie from Sales later called and said that based on generator availability they would be able to pull the date forward to February 22nd. All American's crew, led by Oliver, showed up on time at 7AM and went to work. During the day, between the installers, the concrete sawing crew, the plumbing crew and a roving All American Generator technician, we counted 10 people that had been here during various times of the day. We appreciated that they kept us posted as to when the electricity and gas needed to be shut off and gave a heads-up before anything happened. Twice they asked if a certain positioning met our expectations. The entire team was courteous, polite and professional. The job was completed and wrapped up around 4PM with a final walk-through and familiarization. The only unfinished business was the replacement of the concrete for the trenching which understandably occurred later that week. The jobsite was left in spotless condition. It is refreshing in today's business environment to find a company that deals with their customers with integrity and performs their work with a high level of competence. All American Generator Services has earned our appreciation and respect on both counts. We highly recommend them if you are considering the installation of a generator. read more

Very pleased with the service. They are efficient and reasonably priced. It was difficult to find someone locally to service our standby generator who was qualified to work on our system. I hired them after a Yelp search. It was a little bit of a struggle to set the appointment but we were a little far away and understanding in this instance. read more

Well I am saddened to say that when put to the test Kenny turned out to be... a lot like all the rest. Long story short after some alerts from our Nest protects we had the gas company test the Carbon Monoxide levels in the house when the generator was running. The Carbon Monoxide levels turned out to be lethal! When we brought this to his attention All Kenny said was "I am not going anywhere" and eventually presented me with a huge invoice, with no consideration, to move the generator to the proper location. Even after representative from Generac, the manufacturer said that the location was the most dangerous possible place due to the tree cover, the fence, the gate and the distance between the generator, the wall and the distance to our LP tanks. Kenny simply blamed me and the contractor for telling him to put the generator there. Sure he came to the rescue to finish the job LT Generator had started and refused to give me a break down of costs for; but at no time did he say "oh by the way that location will kill your guests in the adjacent rooms!" I am not sure which is worse IF he knew but chose not to tell me afraid I would not complete the job. Or if after 40 years in the industry he does not understand the most important aspects of generator location safety!? Anyway you can decide that for yourself. All I say is as always you have to become the expert you cant trust anyone All American are no different they are all about $$$$!!! FYI I used emergencyelectricone.com to finish the job for about 1/2 the price Jack and Jon father and son team I highly recommend them. read more

I want to start of by saying that I contacted Generac for the names of dealers. I was given 3 names. The first one I contacted wanted to know about my square footage and gave me a phone estimate maybe because they were too lazy to come to my house. The second company I contacted did send someone over. He took about 5 minutes, looked at my property didn't offer any conversation except to say he would send a proposal. Third company I contacted was All American Generator Services. They had a tech in the area that came the same day!! His name was Devon. Now I showed Devon where I wanted the unit and he took the time to explain to me why I couldn't but it where I wanted. He took the time to show me all my choices and did an outstanding job of answering any questions that I had. I decided this was the company I wanted to do business with. My house is 3400 sq/ft. I ordered the 20kw system. I worked with Stephanie at their office, setting up an appointment which was a snap. Stephanie advised me that the installers would arrive between 6 and 7 am. At precisely 6 am they were at the front door. My two installers were Tanner and Oliver. I can't say enough about how professional they were and what an outstanding installation they did. They were done my 1pm. I have read the 2 bad reviews about this company. Must have been a fluke. Highly recommend them. read more

All American Generator Services - Electricians Near Me - Chatsworth, California

I had a home generator installed about a year ago . I have had the loss of power a few times, and during the fires in Newbury Park this year it was a relief. My wife just called and stated the power is out in Dos Vientos Ranch, some 1400 homes without power. I should say 1399 without owner. It is great and the company is truly a 5 star operations. The Owner Kenny Marshall is a true professional and his staff of installers and maintenance staff are top shelf. Thank you again Kenny. We will today get to see most of our neighbors as they come to our house to use our stand up freezer in the garage. read more