Initially tried to sell a 2004 Impala with a Check Engine Light on, the A/C whistled and had no…read moreproper air flow, and wretched brakes, so I demanded the light be removed, the A/C flow corrected and the brakes were offered to be replaced prior to the purchase. After the purchase, an elbow joint connected to the coolant blew up on me three days later, and they insisted it was not their fault. After a few days of yelling, I took matters in my own hand and replaced what busted by myself. The salesman lied multiple times while disputing the repairs, and hung up on me which prompted me to write this. I will never go back to this dealership, and I highly recommend no one else to either, or you will be putting more pocket cash into this buy than the actual value of the vehicle. Edit: This originally happened in 2013, and Oakley is doing its best to hide this review. Please stay cautioned when shopping with Oakley Motors.

Stopped in to top off my tank a few days ago and within 15 miles after pumping Sinclair gas the car…read morestarted behaving strange. The car had to be towed to a dealer in Colorado for repair. Beware of this place!!

We accidently pulled forward with the gas pump attached. It has a quick disconnect. The OWNER…read moreproceeded to start name calling. I was called an idiot, stupid and dumbass. I apologized multiple times and the insults continued. He then insisted I pay over $100 for a $30 part that took them 5 minutes to fix. Rude and rip-off out of towners passing thru. Do not stop at this hillbilly gas station.

As a Ford buyer and owner my entire life... I have strongly defended Ford and their service... I…read morerecently ran into some travel related issues on the way to our daughter's wedding... I had the car towed over to the Ford dealership, who was too busy to help and told me it was going to be over 2 weeks before he could even look at it. But that isn't what I'm upset about... What I'm upset about is their lack or willingness to help in what to me was a desperate situation. Understanding that they were busy I was hoping at least that they could make a suggestion or recommendation of someone who might be able to help me, but they didn't do even that... We ended up finding a mechanic in our own that did a wonderful job and completed the task in literally two hours... Cannot share my disappointment enough with this place and the lead mechanic supervisor, Chris. He definitely needs to go to customer service school.

We were stranded in Colby for 48 hours due to car trouble. We own a Ford. We went to this…read moredealership due to what type of car we own. The employees were extraordinarily UNHELPFUL. None of them got up from their seat (some were sitting on the counter). Kept telling me they could not answer any of my questions, I needed to wait for the manager. When Chris, the manager, entered the room he plopped down in a chair and ignored us. We had to open the conversation. When we asked for help all he said, over and over, was we can't help you it will be three weeks. When we asked for a recommendation, he said "I don't know". We found a shop one building away MC Auto Repair, they were EXTREMELY helpful.

Service was terrible. 4 days to complete an oil change. When I purchased the car they said I…read morewouldn't need an appointment to get my oil changed here. But when I show up I'm told a very different story.

Had my pickup worked on twice by them very professional. They will have all my business from now…read moreon. Glen Strong

Buyers Beware!!!! I purchased a vehicle from this dealership…read moreon May 13, 2021. Today is July 8th. Almost two months after purchasing a vehicle, I still am not able to license or drive it because of this place. I spent 11,000 on a van that isn't safe to drive on the road. It won't pass inspection and two mechanics have deemed it a total lose. Dealership won't return vehicle or compensate us for the Lemon they sold us. I can not find anyone that will repair this and the title and license isn't right so I can't license it either. The business will not work with me. This place is a scam! I'm suing and attempting to get our money back but I don't want other innocent people to fall for this shady business tactics.

Tried to call to talk to owner and the other guy working there told me to fuk off and hung up. This…read moreis NOT how you treat customers. Very unprofessional

I just Purchased a 2023 Chevrolet Trailblazer LT, Craig…read morehelped me allot in selecting not just the vehicle he even helped me out with setting up everything I needed

The salesmen should be more informative when purchasing an aftermarket extended warranty. Make sure…read moreyou definitely read the fine print because they will do everything they can to get out of paying an expensive warranty plan. They do not inform you that you have to keep it impeccable, service, and maintenance. Record of every detail you do and are supposed to do to your for you or they will just plain your warranty coverage. Not only a record, but receipts of each, and every time it is serviced or they can void your warranty

The absolute worst customer service I have ever had. I walked in and was not even greeted. Finally…read moreafter waiting for ten minutes to take a look at a truck, a lady comes in and tells me she can't give me any pricing without Dan Brenner who was standing there the whole time. I said I would come back after I went to Walmart because Dan was busy talking. I came back and still Dan couldn't take the time to even greet me. So I left my number and email with a lady, who said she would have Dan call me, I still haven't received a call or email and it has been weeks. I do not recommend going to Dan Brenner for business.

Definitely 5 stars for years!!! As always Thank you and THANK You Jeff!…read more Have a great New Year and I Love my new 2019 Ford Fusion Hybrid!!!!! My grandson says it's the best car ever! Thank you again! Lisa Trow

We found ourselves in need of a trailer to transfer a load from another trailer in the middle of…read morenowhere (a.k.a. Grainfield Kansas). We didn't arrive in Grainfield until late in the afternoon. We were given a fair price for our trailer and a great deal on a heavier duty trailer. Not only did we have a good buying experience, we were BLESSED with help in transferring the load. For two hours, the owner and three of his employees helped us unload and load from one trailer to another. One of those hours was past business hours. The owner paid his employees the overtime to help us finish the process. Who does that??? If I EVER need another trailer, I'd drive the 600 miles back to Grianfield to buy one from these guys.

From the owner: Better Built Trailers is your number one Polaris, Roxor, Hustler Mowers and trailer dealer in the…read moretri-state area. We have a wide selection of trailers, ATVs, UTVs, and more! Better Built Trailers is conveniently located near the areas of Colby, Hoxie, Scott City, Wakeeny, and Dighton.