Be aware! UNMANNED FACILITY!!!Started out as Premium Storage then changed to CubeSmart for a short time and is now Sherman Self Storage and no longer has an onsite manager. I have had 2 units with them for years. When Cubesmart took over last year they raised one units rate (both are same size and were same price) Now, the "NEW" owners/managers have taken over. Their website shows a move in special(free month) then a monthly rate listed. Their website shows "new" monthly rate is well under my normal rate. Monthly rate listed on website DOES NOT say it is "introductory"
I called (got a call center), asked what their rates were for my size unit and was told then I asked for my rates to be dropped to their rates. Needless to say we went round and round with excuses being made up here and there so I'll be vacating this facility soon. When I told them this they tried to make up a few conditions required but I reminded them those are not in my new signed lease...she was quick to keep bringing up the new lease. Anyway, loved this place when it was Premium, tolerated CubeSmart and now completely dislike Sherman Self Storage! Plus, they let the place get trashy looking! Security probably won't be top notch either since the facility is unmanned and, from previous knowledge, didn't have the best quality cameras. read more