Tru was amazing! She fixed a hackjob done to my hair after moving to this state. I didn't want to go anywhere cause it looked so bad. Now i refuse to stay home! Already planning on getting some highlights done in a few weeks! read more

What a fantastic location next to one of our favorite eateries! We actually scheduled an appointment to follow one of my favorite stylist Eliana! She's fabulous and super creative if you're looking for something fun go see her!!! I took my Mamma who was here visiting and never goes to get her haircut or treated! Danielle was exactly who she needed! What a sweet, kind, funny, gentle, caring woman who took the very best care of my sweet Mamma! She gave her the best wash, cuts, blowout and eyebrows! Danielle understood the assignment and took it to the next level! My Mamma's smile says it all!!! read more

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Obsessed with my hair and Yadira. I only had a trim but with as much as my family moves I've had some bad cuts. Knowing how to cut hair is a true art! For it to lay nicely and feel good it's not just a pair of scissors doing the work. Yadira listened to what I wanted for my cut. My hair feels so fresh and lays beautifully imo. I don't love the way the phones are answered. I wasn't sure if it was ai or a real person. Felt very scripted. No shade towards Alkali it's a beautiful salon and I'm sooo happy with my cut. Just an observation. Id prefer a more comfy/relaxed phone call. So glad I don't judge a book by its cover. Yadira was so easy to talk to. Bonding over books and com coms. Made it easy to spend an hour with someone I've never met. But, most importantly she did a great job! My hair feels and looks so good! read more

Alkali Hair Studio - Hair cut by Yadira- trim no color. - Hair Salons Near Me - Winston-salem, North Carolina

Lighting is god awful. I looked dead and the cut was shortchanged by the lighting. Needs to be warmed up, my stylist was good, listened to my concerns and accomplished what I asked for. But she had to hold a book over my head so I could see adequately. Change the bulbs or the whole lighting system! read more

The ambience of the salon is great, I'll give you that. But their hair care products and hair coloring process is awful. Got hair color by Colleen, apparently that was "balayage" to them! Checkout the pics, you'll know what I mean. Now it's up to you if you care about their ambience or your hair! read more

Alkali Hair Studio - Balayage!! - Hair Salons Near Me - Winston-salem, North Carolina

I can't say enough good things about Alkali and especially my stylist Brittany! I'm always welcomed with a friendly smile at the front desk when I walk in. They really make me feel like they want me there and they aren't just taking my name down. I've been seeing Brittney for almost 2 yrs now. She's gotten to know my hair so well and knows what works and what doesn't. She's given me some suggestions on products that would benefit me as well and I've taken all of her professional advise to heart and my hair has improved so much! As I age, my hair texture has changed a lot and Brittany has worked some magic to make me love it even with all the new gray growth. I love how this salon also books two appointments out so I can always plan and know when my next appointments are. If I need to change it, I can also use their online appointment calendar and easily make changes if necessary. There is a big parking lot available so there's no issue with finding parking close by and a little plus is that it's location right next door to Louie and Honeys is the perfect opportunity to grab one of their famous cinnamon rolls or a coffee before or after your appointment! Win-win! read more

Exactly how have I never rated the salon I've been going to for maybe 7 years, in their OG location? First, nothing but absolute perfection. Easy to make appointments online or with the incredible front desk staff. I've been going to Colleen for 7 years now, and it's always incredible quality, a great cut, color, shampoo, change, bang trim: you name it! My most recent cut in the photos. You're going to pay for quality, and I get that isn't everyone's cup of tea. Alkali not only trains their stylists (it's apparent by the quality), PAYS their stylists (hello living wage for hair stylists? What?), vibes with the best of them (no gender haircuts? Just time? Uh, yeah.) and is eco friendly AF. Alkali is truly a gem of a salon, and you leave with a bad do, ever. read more

Alkali Hair Studio - Cut and glaze: and a cut I can style at home, which is important!!! - Hair Salons Near Me - Winston-salem, North Carolina

Everything about this place was amazing! The service was absolutely spot on and really helped me through my hair process! I'm so excited to come back for a massage and my perm!!! read more

Saw Julie for the first time today and loved how she took the time to talk to me about my hair and taking care of my hair. That was all just for the cut! Can't wait to go back for color! I'll keep you posted. I have gone back several times and she really takes the time to understand what I want. LOL read more

Had a wedding to attend in Asheville, NC & I was lucky that Alkali could squeeze me in just in the nick of time! Yadira, my stylist, was amazing & even recommended a great place for lunch (The Porch) just behind the salon. Next time I'm in the area you can bet I'll return! read more

Alkali Hair Studio - My new hair with highlights! - Hair Salons Near Me - Winston-salem, North Carolina

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I've been keeping a really good secret, mostly because I wanted to keep Brittney to myself... It takes a LONG time for me to find someone I can trust with my hair. I don't mean if someone can do a decent reasonable cut or color per a couple of pictures I show them. I mean trust someone for their opinion and taste and that what they might recommend will be even better than what I came in thinking I wanted. When I lived in Chicago, it took me dozens of hairstylists before I found someone who could roll with all my phases in my 20s and early 30s (bald, blonde, pixie, etc) and make them each look great. I lived in San Diego for over 3 years and only found someone I liked by the end of that time. Brittney has been one of those unicorn stylists for me, where she not only has really great attention to detail, and really listens to what I'm looking for and why, but also then checks and works with my hair to make sure the cut and color are right for me. I've never left the studio disliking something we've done to my hair. Indeed, usually a week after I'm even happier than I was walking out of the salon after the finished blowout. Examples: going through color swatches and asking me about what I've had done before to my hair previously to find a subtle glaze that was exactly what I was going for - still professional for work but low maintenance, figuring out just how much layering is right for me given I like to put my hair up but it gets greasy and weighed down easily, etc. When I saw a notice that her prices would be going up months ago, I thought to myself - good for her, she deserves it!!! Pay her what she's worth. Brittney always accomplishes all the wonderful things you hope for out of a salon visit in terms of TLC, but really goes the extra mile in her work and it shows. She will be one of the people I miss most in Winston both as an amazing hairdresser, and as a phenomenal person. Oh yeah, general details about Alkali I've always appreciated: -text reminders about appointments 2 days in advance (even if I have the google calendar reminder myself, it's still nice to have) -parking is easy and always an excuse to visit the shops/cafe -kept my card on file so I could just charge that and add tip on venmo to my stylist -all the cute little accessories and A+ Oribe/Davines products they carry (but I've never had any pressure to buy anything from anyone) read more

I really like my stylist, and feel she delivers a quality result (cut and color)--I'd give her 5 stars. That said, the pricing at the salon is high (the junior stylist rate is $100/hour, I think), isn't as transparent or awesome as advertised, and I don't care for the hourly rate strategy. Unlike attorneys, who charge by the billable hour in six-minute increments, and only for work performed on project-related tasks, Alkali effectively charges clients for the time their hair color spends processing when no other services are being rendered. My stylist could be eating lunch, in other words, and I'm paying for that time. (In fact, she's never anywhere to be seen while I'm processing.) The salon argues that this actually enables clients to squeeze in more services, and get more bang for their buck, but I haven't found that to be the case. My stylist doesn't offer any additional services that could be performed during processing, nor have I ever been offered any extra services that could fit into my booking while at the salon; any additional services that could be performed during that time (if there are any) would presumably be done by someone else, and would thus incur separate charges (for that person's time). What's more, I don't want any additional services. So, in effect, I'm paying for phantom, theoretical add-on services I neither want nor receive. The pricing model is not a boon for me, therefore, despite the sales pitch. For what it's worth, I've never seen anyone at the salon receive any other services while their color is processing either. I suspect this is a feature rather than a bug for the salon, as it enables the salon to lock in hourly prices--prices that, presumably, bake-in the costs of various services that could, theoretically, be performed during that hour--without necessarily delivering anything above and beyond the services clients would otherwise book (and pay for) à la carte under a service-based pricing model. Just a guess. Tipping isn't required (of course, tipping is never required), but you will be prompted to tip at the end of your appointment. I've always tipped 20% at other salons, but I think prompting for tips is inappropriate in this context. The hourly rates here are high, and other professionals who charge by the hour don't ask for or accept tips. You don't tip your plumber, your electrician, or your attorney, and they don't put you on the spot by asking you to do so. Services at the salon can add up quickly, especially if you get your hair colored. Estimating what your appointment is going to cost in advance can be difficult for first-timers, as well as for those changing up their services, which can make for an unpleasant surprise at the end of your visit. It can also be difficult to schedule yourself online unless you are rebooking a previous appointment with no alterations because doing so requires you to know which "Tech" or "Chem" or "Proc" selection applies to your desired/needed services, and no descriptions of these are provided on the booking platform. Yes, there are descriptions of each on the salon's website, but it's not necessarily self-evident which option applies to you at a given time (or how you might be able to swap one service for another to meaningfully reduce your service costs). This is unfortunate because, aside from speaking with your stylist directly, the online platform is the easiest way to get an estimate of your service costs. Not everyone feels comfortable discussing dollars and cents with their stylist, frankly. Even if you are, there might not be a lot your stylist can do/advise to reduce costs aside from drastically modifying your services or switching you to a more junior stylist. As stylists get more education, they move up the payscale. In theory, this is appropriate. The challenge for me as a consumer is that I'm not necessarily benefited by certain advances in my stylist's know-how, or additional certifications she might receive. I might never need specialist services, like color correction, for example. But because pricing is based on hourly rates rather than services, and that skillset might increase her rate, I could end up paying more (possibly a lot more) for my regular old services every time I sit in her chair. I'm very picky about my hair so I continue to pay the high prices Alkali charges despite feeling the sting. But I also space my appointments out more than I used to, which helps keep my yearly costs in check. And, every quarter, I evaluate whether or not I want to alter my services, or spread my appointments out even more, to bring my costs down further. If it came to the point where I felt I couldn't continue to work with my current stylist given her pricing, I would leave the salon; I wouldn't continue to pay the same or a similar price for a different, less experienced stylist, as Alkali recommends the budget-conscious do. Alkali itself isn't worth it. read more

I hope the manager reads this review!! If I could give a zero for customer service I would. I made two appointments in person. First appointment was scheduled for my 6 yr old daughter and I told them this would be her first big salon haircut for Tuesday. I made my appointment for Wednesday the next day since it was for a color and haircut. I had to unfortunately cancel my appointment due to my travel for work. When i arrived with my daughter for her Tuesday appointment they refused to do her haircut.The staff at the desk said we cancelled your daughters appointment as well. NO one called told me that!!! So my 6 yr old daughter walked out of the salon crying. I never do reviews but I feel in my heart that moms need to know so this doesn't happen again. read more

I've never had such an awful experience at a salon in my life. I was completely overcharged for my appointment, and when I asked about it, the staff actually yelled at me! The way they spoke to me was beyond disrespectful and unprofessional. Needless to say, I will NEVER be going back, and I wouldn't recommend this place to anyone. read more

Gorgeous location, friendly staff, & Melanie nails it every time. High quality products & service. read more

Alkali Hair Studio - Hair Salons Near Me - Winston-salem, North Carolina

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Courtney is amazing!! I came in with a hair cut that had gone horribly wrong and I left with an amazing new cut!!! She walked me through every step of the process and made me feel so beautiful when I left. read more

Melanie did an amazing job correcting what another hair stylist botched. I told her my previous experience and explained what I wanted and she made it happen TO THE T. Amazing vibe, great location, friendly and knowledgeable stylists that actually care about what their client needs. Thank you Melanie! I have found my permanent hair stylist. read more

Mary Lea colored my hair 3 times.( highlights and lowlights, glazed hair and haircut).She charged me $375.00 plus I left a $140.00 tip. February 2024 I called to make an appointment with Mary Lea , she had the receptionist call me back to tell me her new price would be $475.00 plus tip. I requested a price list and was told it depended on the client! read more

First time visiting the studio, made an appointment with Antigona. I could not be more pleased with how my hair turned out! I have had balayage in the past with also years of multiple bleach treatments. I showed her some pictures of ideas, and she was able to create exactly what I had envisioned. We also applied some treatments which had my hair feeling healthier than it had in a long time. I can't wait to come back again! read more

Alkali Hair Studio - Hair Salons Near Me - Winston-salem, North Carolina

I've been sitting on this for a couple of weeks. I honestly cannot sit on my thumbs any longer. Not only did they butcher my daughter's hair, they also charged her (17yrs) $650 when she checked out. After I called, the owner did respond and said "in haste", we did over charge her $108" and I said well you also butchered her hair (cut off over 8" on curly hair) They offered for her to come in and meet w the owner. Two days later worth of tears, she went in. The hair cannot be replaced, the terrible hair cut is inexcusable, but the owner did recognize the bad haircut, tried to do some blending. End of day, she discounted the haircut and the "overcharge". Now keep in mind, this business says they works off an hourly rate, not service based. And having mentioned that, my child didn't go there for a haircut, she went for color!!! I am still so confused about this entire thing. My advice, there are a lot of salons in town, this one is a dumpster fire. read more

Can't say enough good things about this hair studio. Firstly, my mom got a beautiful short shaggy cut from Mary Lea. She's 80 and it shaved off a good ten years. Secondly, Julie absolutely rescued my hair and gave me the perfect cut. I'm just visiting family, but wish I could get all of my cuts here! Highly recommend. read more

I was bereft when my long-time stylist told me he was moving, so when the time came to get a haircut I did what most lazy women do...I crowd-sourced on social media. Several folks mentioned Alkali, so I decided to check it out. Y'all, my stylist was awesome! She understood what I wanted and my hair looks great. I will definitely go back! read more

Courtney really took the time to talk about options for my hair and gave awesome advice throughout the entire session. She also took time to get to know me as a person and overall just was so wonderful and relatable! Hands down best hair cut I've had and best experience I've had at a salon. Will absolutely be coming back! read more

I paid $332 for bad results. I'm extremely upset, I'm even considering shaving it all off. I asked for balayage. I got a blow out and 2 glazes. read more

I scheduled an appointment with Mary Lea. I accidently put the appointment on my calendar as Friday instead of Thursday. The receptionist called while I was looking at pictures of haircuts, excited about going the next day. She told me that I was late for my appointment and I felt horrible. The receptionist told me that I would need to pay them full price because of their 24 hour cancellation policy. She said that Mary Lea didn't have any more appointments but at that point I had paid $270 and would have to have paid another $270 if I went to her anyway. I made a mistake and it cost me $270. I can't afford to go somewhere else at this point so I won't get a haircut or color for quite a while. I'm in tears. I would have been happy to pay $50 but paying the full amount is unbelievable. The receptionist was really cheerful when she told me that I needed to pay full price. If you go here, just be sure not to make a mistake about the day. You will pay bigtime. read more

Just moved here so tried this on a livingsocial deal. First and last time I'll go with bargain hair service. Sad because I liked the place, my hair and the stylist. What I didn't like is my brand new J Crew Haberdashery shirt covered in dye. And it was a suprise since she didn't tell me... it was all down my back so I didn't know until I got home and took it off. While I was waiting to dry dye dripped down all over me... shirt did not survive. :( would have considered returning if she told me about it but that was shady to discover it at home later. read more

Alkali Hair Studio - Dyed shirt :( - Hair Salons Near Me - Winston-salem, North Carolina

I've been visiting Alkali for years and I've never been disappointed. I love the staff and always receive exceptional service. So highly recommend! read more

Love Alkali - the atmosphere, the stylists and the location. Thank you Julie! See you again soon!!

Fantastic salon with top-notch service. The stylists are constantly updating their portfolios and learning new techniques to stay on top of current trends! Hands-down the best salon in town for hair color and extensions! read more

Always a great experience at Alkali. I've been coming to see Carter for almost two years and I am amazed that every time I walk away happier than the last. We have tried almost every color of the rainbow, cuts and undercuts, all kinds of new and exciting things and she has never steered me wrong. The whole staff works together to make all clients feel welcomed and cared for, in addition to walking away with amazing hair. I followed their account on Instagram for months before becoming a client and highly recommend you check out their feed and then come by for your own appointment! read more

So excited about how my hair turned out! Just moved here and my mom's a stylist, so was super nervous about a new person coloring my hair, but they were fantastic! So happy about the results. read more

Alkali is the best salon in town, if not the state. Seriously. Amber and the other stylist are super talented and up to date on the latest styles and trends. And are not afraid to try whatever you can think up. I've been going here since they opened up and have never been disappointed. On top of all that they have super hard to find products and can help you figure out how to keep your look going once you get home. read more

I love the team at Alkali! The atmosphere is awesome, and everyone who works there is professional, fabulous and lovely to hang out with (trust me, if you're getting a service that's usually 3+ hours, you want someone awesome to chat with!) I highly recommend Katie and all the ladies at Alkali to all of my friends, random strangers on the street, etc for cut and color. Thank you so much! read more

I previously went to other local salons until I discovered Alkali a bit over a year ago. I have been coming every since. Carter is an excellent stylist and gives me a great cut and style every time. I highly recommend. read more

This studio is the premiere hair studio in Winston-Salem. I have worked with all the stylist and they are all fantastic. I would recommend to anyone. read more

Katie is awesome! First hair cut that I have had in years that I love. I have fine hair that stylists usually end up taking too much off of, leaving my hair looking flat and lifeless. Katie worked with my hair type, and my hair now has so much fullness and body, I highly recommend her, you won't be disappointed! read more

This place rocks! Amber has been cutting my hair for a little over a year now and I've tried different variations of my go-to style and have never been disappointed. I'm a guy so cuts are all I've tried here but love it. Scheduling is a breeze and the price is fair for a higher-end experience. I definitely recommend this place if you want a great haircut! read more

I found Alkali after searching the internet for a salon in Winston, during my brief visit to the city. I worked with Jenn and she was great! She trimmed and shaped my hair perfectly followed by lightening my hair with beautiful highlights/balayage. She really understood my hair type (fine, thin and blonde) and was able to recommend what color might look best with my skin tone and offered many styling tips to help my hair look even prettier! The salon was super cute and all the girls working seemed very nice. I would definitely recommend using Alkali and especially Jenn if you need a trim or balayage or both! read more