Great repair, great service, great communication the entire time with part ordering and scheduling!read more

To start I was pleasantly surprised that I was able to get a service call the same day i called to…read moreinquire about getting an appointment scheduled. The technician arrived on schedule and was very polite and professional. Matthew was extremely professional and got to work to figure out what my issue was. After diagnosing the issue he shared what he could and couldn't do and made sure to give me all my options. On the end he wasn't able to fix my item but I would gladly call Prostar back to have them service other appliances that acted up.

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

Washer needed suspension rods changed out. Completed in 20 minutes or less. Tech gave me great tips…read moreon taking care of washer and loading correctly to avoid future maintenance issues.

Kosh was awesome. I requested a service call because our dryer stopped working Tuesday. I called…read morehim that night he booked me for Wednesday from 3-6. He called around 4 and showed up around 4:30 ish. Very friendly. Very professional. He knew in about 5 minutes what was wrong. It was the dryer motor. It took about an hour to repair and at a very reasonable price. I totally recommend him.

Kouwshi did a great job fixing my washer and dryer. Price was very reasonable and he was able to…read morecome check out the appliances the same day. He explained everything and looked for other issues that may cause future problems and offered solutions.

We had our Samsung refrigerator repaired by SW, they came and estimated $500+ to replace the two…read morecircuit boards and guaranteed it will work, I did ask to confirmed before go ahead, because buying new refrigerator only cost $2k, however it still not working and they cashed our check then provided 90 days warranty! It's only 3 weeks! They came back and said it the Compressor problem not the boards and need to be replaced by Samsung, I called Samsung and it will cost $800+ and it may not working! As a customer I requested to either Fix it or refund our money but they ignored our request! This is our last resource before we will take further action since our family are law related profession, just don't want to bring this business down unless they get their act together! DO NOT USE this service! I am not recommended! Anthony

Matt from Southwest Appliance Repairs came out to diagnose the issue we were having. He gave…read morerecommendations that were best for our situation. He was knowledgable, professional and courteous. From the start with Monica, and end with Matt - they are why you should choose this company for all of your appliance repair needs.

I have used Aaron's Appliance Service several times. Matthew and his dad are the dynamic duo. Many…read moreyears of knowledge and expertise. I would highly recommend them. They are very thorough and friendly. They also came the next day ! Great customer service!

We've had Joe out to work on our appliances twice now. The first time our refrigerator was failing…read moreto cool. The repair would've cost just as much as purchasing a new refrigerator. He recommended we contact the manufacturer to see if the warranty would cover it, and it did! The second time he came out one of the burners on our stove was malfunctioning. He knew exactly what the issue was, and what part to order. He also checked the icemaker in our fridge, (don't buy an LG fridge) gave me the part number to order, and told me I could replace it myself and save some money. When a repair technician does a good job and also helps you save money, what more can you ask for? Thanks to Joe for his expertise and professionalism!

This is probably the worst customer service experience I have ever dealt with in my entire life…read more To start off with. The "technician" Matthew did not have my correct address the morning of our appointment. He stated his company "does not allow them to have the customer's address and gives them just gps coordinates" He was late about 3 hours. He shows up in his personal vehicle , no company vehicle. He does not carry any parts on his truck. So he came to my house just to guess on what part was not working and ordered something off of Amazon. No diagnostic tools , no F codes , just mumbo gumbo about how he has so much experience on washers and it could be two things. My drain pump or my lid lock sensor. I had mentioned to him earlier that , I had checked the drain pump for a clog and it was clear. He misheard me or thought I said I replaced it. I didn't replace it. I just checked if it was clogged. He tells us , he'll order the lid sensor and will come back the next day. The next day , I text him. Hey what's your eta? No answer. No text. Just silence. I call the company. Calls me back and tells me the part is not here yet and he'll be there later in the afternoon. I told him just to come by the next morning. Strange an appliance repair company doesn't carry parts. They order them on Amazon. Wow, okay. This morning. Comes to my house , switches the lid lock sensor. Realizes its not the lid lock sensor and tells my wife, " Hey bro , I think its the drain pump so I'll have to come back another day , so I'll have to charge you another trip charge and if its not the drain pump , it might be the control board" Wife says he called her bro like 7-8 times while explaining the extra charges. She texts me to call him. I called him to question why we are getting charged again if I already had a quote on the repair. Seems like charging me for extra trips to get Amazon parts is not a smart business decision. I asked him why did he not check if it was the drain pump first. He said he didn't because I had already replaced it once. I never said that. I checked if it was clogged. I told him just to leave. We'll sort if out with a real appliance repair company. He then tells me he is sick of f**king people like me and that this always happens to him. Then hangs up. Then he proceeds to text me 14 times on how much he was saving us with prices of different drain pumps and that he is exhausted from difficult customers. What a nut job. What a terrible company. The way he speaks about his superiors and the company itself should be a sign of what inept people hired him in the first place. Cussing to customers and complaining to them is such a red flag. Please save yourself some trouble and go with a reputable appliance repair. Hope this review helps you.

I am adding sixth star since that is not a option…read more Called Jack on a Friday and arranged for his service at 10:30 the following Sat for a dishwasher problem. He showed up on time and is a very personable guy. Jack quickly diagnosed the problem with the dishwasher (was not draining after a cleaning cycle) as caused by improper installation of a garbage disposal by my tenants. The problem was fixed without the need of any additional parts; just needed to correct the garbage disposal issue. Then I asked Jack to take a look at my oven door as it was not closing/seating all the way shut. After removing the door there was the possibility the oven door needed new hinges. After reinstalling the door, the problem was fixed as the issue seemingly was simply misaligned hinges. I found Jack to be refreshingly knowledgeable and professional. And his fees are more than reasonable for the services rendered. These days it is a challenge to find competent, professional and honest contractors. But EcoFix is all of the good traits that customers are looking for when searching for contractors. I cannot recommend EcoFix more highly.

Jack was very professional and focused on getting my appliance working perfectly. He went over and…read moreabove what I expected. He had a great sense of humor even when the unexpected bit us.

Joe provided exceptional service on our Kenmore Elite dryer. Arrived on his stated time. Was…read moreefficient, professional, kind, and friendly, left with everything clean and neat behind him. His service fee was very reasonable. Would defintely use him again.

I had such a wonderful experience with my dryer repair! The technician, Joe, was incredibly…read morefriendly and helpful. We are so glad that he came to fix our dryer -- he went above and beyond by being accommodating and even coming out on a Sunday. I highly recommend Joe to any family in need of a reliable, kind, and professional repair technician. I'm truly thankful to Jesus for sending Joe our way! Prayer: Lord Jesus, thank You for sending people like Joe who serve others with kindness and excellence. Please bless the work of his hands and guide him in all that he does. May every home he visits feel Your peace and care through his service. Amen.

Highly recommend Thomas from Tomtecki Appliance Repair. We had an issue with our Samsung…read morerefrigerator. We called Tom who picked up the phone right away. After explaining our issue, he immediately knew what the problem was. It was something that could wait a few days, so we scheduled a visit for a few days later. He has a text system that kept in contact with us and he alerted us when he was on his way. His repair time was less than an hour and cost was reasonable in my opinion. He is easy to get along with and l would highly recommend him to repair your appliances with confidence.

If you need a Dryer fixed, this is the place to go. Definitely knows his stuff and is reasonably…read morepriced.