I had a fantastic experience with this washing machine repair service. Their communication was…read moreclear and timely from start to finish, which made scheduling incredibly easy. The technician arrived promptly, diagnosed the issue quickly, and had everything fixed in no time. On top of that, the staff was genuinely friendly and professional throughout the entire process. Highly recommend to anyone needing reliable appliance repair!

The service requested was done overnight. It only took the technician less than 30 minutes to…read moreresolve the issue. Then had some recommendations for cleaning and maintenance. Overall everything was great. The price for the parts and labor was reasonable. I can recommend this company.

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

This was such a smooth process, he could have easily made more of an issue and charged me more, I'd…read morehave never known. ESP because I went into a separate room, assuming he was going to take awhile. Well, 20 minutes later, he discovered the problem and fixed it. Viola! Just like the. He was honest about the simplicity of the resolution and didn't even charge me as much as he had quoted. Amazing! He's earned my trust from here on out, I'm giving him a call!

Prompt fast service. Repairs made and the inspection of the Stove temperature controls were…read morethoroughly examined. Would use him again if the occasion arises.

This is probably the worst customer service experience I have ever dealt with in my entire life…read more To start off with. The "technician" Matthew did not have my correct address the morning of our appointment. He stated his company "does not allow them to have the customer's address and gives them just gps coordinates" He was late about 3 hours. He shows up in his personal vehicle , no company vehicle. He does not carry any parts on his truck. So he came to my house just to guess on what part was not working and ordered something off of Amazon. No diagnostic tools , no F codes , just mumbo gumbo about how he has so much experience on washers and it could be two things. My drain pump or my lid lock sensor. I had mentioned to him earlier that , I had checked the drain pump for a clog and it was clear. He misheard me or thought I said I replaced it. I didn't replace it. I just checked if it was clogged. He tells us , he'll order the lid sensor and will come back the next day. The next day , I text him. Hey what's your eta? No answer. No text. Just silence. I call the company. Calls me back and tells me the part is not here yet and he'll be there later in the afternoon. I told him just to come by the next morning. Strange an appliance repair company doesn't carry parts. They order them on Amazon. Wow, okay. This morning. Comes to my house , switches the lid lock sensor. Realizes its not the lid lock sensor and tells my wife, " Hey bro , I think its the drain pump so I'll have to come back another day , so I'll have to charge you another trip charge and if its not the drain pump , it might be the control board" Wife says he called her bro like 7-8 times while explaining the extra charges. She texts me to call him. I called him to question why we are getting charged again if I already had a quote on the repair. Seems like charging me for extra trips to get Amazon parts is not a smart business decision. I asked him why did he not check if it was the drain pump first. He said he didn't because I had already replaced it once. I never said that. I checked if it was clogged. I told him just to leave. We'll sort if out with a real appliance repair company. He then tells me he is sick of f**king people like me and that this always happens to him. Then hangs up. Then he proceeds to text me 14 times on how much he was saving us with prices of different drain pumps and that he is exhausted from difficult customers. What a nut job. What a terrible company. The way he speaks about his superiors and the company itself should be a sign of what inept people hired him in the first place. Cussing to customers and complaining to them is such a red flag. Please save yourself some trouble and go with a reputable appliance repair. Hope this review helps you.

Kouwshi Patel was fantastic. He came over on Easter Sunday. He fixed my non-heating dryer. He was…read morevery knowledgeable, personable and had the replacement part on hand. The work was fast and of good quality. I intend to keep Around the clock appliance repair on the top of my list for future reference.

Kosh was awesome. I requested a service call because our dryer stopped working Tuesday. I called…read morehim that night he booked me for Wednesday from 3-6. He called around 4 and showed up around 4:30 ish. Very friendly. Very professional. He knew in about 5 minutes what was wrong. It was the dryer motor. It took about an hour to repair and at a very reasonable price. I totally recommend him.

Very honest and affordable. Was prompt and knew exactly what was wrong and fixed the issue.read more

Juan did a great job with our range hood install. He was on time and did a great job at a good…read moreprice. Highly recommended!

Helped out immediately through texts twice. Not that I would…read morewish to have any future repairs, but at least I have a go to company. Would definitely recommend this company

I would like to express how impressed I am with Mike from TX Elite. Not only did he help my wife…read moreand me with our issue, but he was also extremely helpful and courteous throughout the whole process. Our freestanding oven stopped heating on both the cooktop and oven sections. My wife called TX Elite and spoke with Mike, and he walked her through checking the breakers and troubleshooting the problem as much as possible over the phone. He initially determined it was likely the control board. Upon further inspection, I found that the electrical plug on the oven wasn't tightened down fully and was arcing when turned on. I fixed the issue right away and the oven started working again. We sent Mike pictures of what we found, and he called us back immediately to make sure the repair was done correctly. He didn't charge us anything since he hadn't come out to the house, which we truly appreciated. His knowledge and experience even just over the phone were top notch. I would highly recommend Mike and TX Elite for any future appliance issues. It's hard these days to find truly GREAT people who are hardworking and knowledgeable. Thank you, Mike and TX Elite, for your professionalism and fast response!

Lots of inventory, service after the sale, good folks & great prices! Good value, quality service!read more

I would not recommend this place. The owner is extremely rude and will not grant the warranty that…read moreis listed on your contract. He will find every excuse in the book to make it your fault on how the appliance malfunctioned. The value on what he sells his appliances for, you can actually get brand new. I had my appliance for 2 days then it broke on me. He doesn't care and he still hasn't reached out on how to make this right. I'm still within my warranty frame. crickets is all you will hear. So if you want this man to rob you of your money, bad customer service, refuses to enforce his warranty on what a customer pays for then this is your spot!! Good Luck and Beware!!!

The ice maker on my KitchenAid refrigerator stopped working, so I gave Hugo Ortega a call. I was…read moreasked to send photos of the refrigerator model number, the face of the fridge, and of the ice maker itself. The text I received indicated that yes, Mr. Ortega does work on that unit, and a service call was scheduled two days hence. As it turns out, Hugo Ortega did not appear for the service call, but rather his son Tim. It seems that the father, Hugo, tends to work primarily on washer/dryer, and Tim deals with refrigerators and dishwashers. (They are both able to work on any of the appliances, but they have their particular interests, according to Tim). Personable and polite, Tim went through his diagnostics, explaining as he proceeded, and determined that the problem was the ice maker's motor. And.. he has a Kitchenaid ice maker on his truck. But here is where it gets a bit interesting. It seems that the icemakers on this brand can be different: some sit on the side of the freezer, some sit in the center of the freezer...and one is not an exact "bolt In" for the other. He stocked the side fitting unit, and I have the centrally sitting unit. So what Tim did was dismantle his unit, and used the parts to fit on the chassis of my unit. As he nimbly disassembled and reassembled the units, I was reminded of a scene in "The Good, The Bad and the Ugly", in which Tuco takes apart several revolvers, and knew which parts would fit the chassis of his new revolver. WOW. DOUBLE WOW! With the unit now working as new...which essentially it was...I realized this young man definitely knows his refrigerators!! But the story gets better. I asked if he works on Jennair Downdraft glass stove tops, as one of my burners was not working. He doesn't really service these units, but he went through an online parts manual, and given the symptoms I described, he told of three possible defects...and he listed the parts numbers and the suggested prices for the parts. I was pretty impressed with his efforts for an appliance he doesn't work on! So can I recommend the Ortegas for appliance repair? Definitely! They are my "go to" repairmen now!! Good Luck Yelpers

Use Hugo on personal house and on rental properties. His group contacts quickly upon receiving the…read morerequest. Always fair pricing and will tell you when an appliance is not worth fixing.