My family has been going to Dr. Ali for many years, and that excellent care has continued with my nephew as well. Throughout all this time, I truly have nothing negative to say about her or this clinic. The entire staff is welcoming, professional, and always treats us with kindness and respect, which makes every visit a positive experience. Dr. Ali consistently goes above and beyond in the care she provides. She does not focus only on physical health, but also takes the time to make sure her patients are emotionally and mentally well. The way she speaks to you and listens to your concerns shows that she is genuinely compassionate and truly invested in the well-being of every child she treats. She makes you feel heard, understood, and cared for. I highly recommend Dr. Ali to anyone in need of a pediatrician. If you are looking for a doctor who is knowledgeable, attentive, and sincerely cares about her patients, I strongly encourage you to take your children to Dr. Ali read more

She is the sweetest person and she has taking care of my daughter for more than a decade and will see her after 18 ! She is kind , sharp, Irene and the other team are also great people! I love coming here God bless these ladies! And all the rude comments probably come from people rude and with no patience read more

If I was able to add 0 stars, I would. This place is horrible, from the staff to the Dr herself. If something comes up and she does not like it or disagrees with the pt or parents...She will switch up and have a horrible attitude. The lady at the front desk should not even be working at a clinic or in healthcare at all, she is extremely unprofessional. I called in requesting a few things and I let her know how unprofessional she was, she laughed as if it was amusing to her. These people should not be working in the medical field! The Dr is there for the PATIENTS and she lacks that! Stay away from this place because all you'll get is headaches. If anyone has any recommendations to any pediatrician plz let me know. read more

I have nothing bad to say about Dr. Ali. HOWEVER her front desk staff is TERRIBLE!! I've kept my son here because of Dr Ali but due to her staff we will be changing Doctors asap! Sad because my son is 8 now and has been with doctor Ali since birth. read more

Never even got to see the dr or receive care because the staff in the front are no help whatsoever. They don't care at all to provide any type of assistance when you ask for help, the response is simply no. I thought it was strange for the office to seem so empty but after meeting the staff and reading the reviews here, it all makes sense. read more

Front desk shows no type of care for the patient whatsoever. Have a " it is what it is" attitude. Rushes you out the door and or off the phone. Rather than come up with a solution. Peep the past reviews, customer service sucks. Dr. also seemed to be quite close-minded. Do better! Will definitely not be returning with my kid. read more

This office's turn around time for a sick visit is ridiculous! They referred me to urgent care instead and I explained my daughter needs a doctor because something on her arm is spreading. She just urged me to go to urgent care. When I explained that urgent care won't be able to run tests on her without a referral from her primary physician, she said we cannot get a referral for at least 3 weeks! Time to find a new doctor! read more

Ali is an excellent pediatrician But her staff especially the lady in the front desk is very disrespectful, she doesn't care about the patients has an attitude every time we have an appointment. They don't confirm appointments. Every time we have an appointment we go to it but than they change it. If it wasn't for Aliya Ali being an excellent pediatrician we would switch immediately. So they need to do something about the LADY In THE FRONT DESK. Thank you read more

DO NOT BRING YOUR CHILDREN HERE. I brought my son with autism to Dr. Ali for a year, she would dismiss my request for a specialist time after time knowing my son has chronic gut issues. The office staff is also mediocre, my son needed a neurologist referral and were sent to a kidney specialist and then the 'corrected' referral was for an adult neurologist that took weeks to attempt to schedule an appointment only to be told they are only an adult patient. I had enough and changed my sons medical group. read more

Dr. Ali is so knowledgeable, caring , nice and friendly with my kids and me. The MA was so nice to my kids. Overall a great experience. My kids have been patients for over 13yrs. read more

Love Dr. Ali and the staff!!!! I have been meaning to write this for almost a year. From the reception being accommodating in scheduling appointments, from the nurses returning calls and scheduling emergency appts., to the best doctor being beyond attentive. We had a small hiccup on a vaccination on hand in the beginning, but Dr. Ali makes up for anything. She is beyond lovable with my daughter and friendly with us. She answers all of our questions and even asks us for any and all questions. She takes her time. Staff has always been courteous and kind to us, never a problem. I always come prepared with my ID, insurance card, and vaccination card which makes the process easy. read more

Aliya Ali, MD - Pediatricians Near Me - Whittier, California

The only reason I go here is because of Aliya Ali. She is a great pediatrician but her staff makes me not even want to come back. If it wasn't for her I would have switched drs. Long ago. I really wish she would read these reviews on her fat front desk receptionist and have a talk with her. The lady is extremely rude, she doesn't even schedule appointments when she says she does so you end up coming in for nothing when she says she has no appt. for you! She doesn't call back when she says she will and hangs up on you! She honestly acts like she hates her job and if that's the case she should quit then! We already are under enough stress having to take our sick children to the dr. Just to be treated like trash by this moron. I hope someone does something about this because it is ridiculous. read more

Aliya Ali, MD - Office - Pediatricians Near Me - Whittier, California

I'll start of by saying I LOVE DR.ALI AND ALL HER STAFF! I've been coming here for years and wouldn't trade them for no one! My oldest was 7 when she started seeing Dr. Ali and she will soon be 18! My other two kids have been her patients since they were newborns. Throughout the years there's been times where I've had my concerns about my kids health and she's always been so patient with me assuring me and answering all my questions. We all know kids don't like going to the doctors but that's not the case with mine. They enjoy every visit here . Sara always has a great way of making them feel comfortable when it comes to getting Their vaccines. She jokes with them and makes the whole process easier. Sara is amazing! Leonor is always so prompt when it comes to delivering messages to Dr. Ali when my kids are sick and contacting me back. Melissa is a sweetheart and usually does my kids physicals. A few months ago when Dr. Ali saw my oldest daughter for her physical, knowing she would be graduating high school soon after examining her she sat next to my daughter and gave her the most heartwarming advices! I was overwhelmed with happiness. The love and care she has for her patients is hard to find in any other doctor that's why I'll continue to bring my kids here. You are all amazing! read more

Aliya Ali, MD - Dr. Ali best doctor ever! - Pediatricians Near Me - Whittier, California

Love Dr. Ali :) Yes, you might have to wait a bit but definitely worth the wait. She's Super Sweet, Loving and and cares for her patients. I've been going to her for 20 years as my 3 kids go Dr. Ali and so, do my nieces. Staff is also really nice. read more

This review is for Dr. Ali's STAFF NOT ON DR ALI. Dr Ali is an awesome, passionate and caring pediatrician. However, her staff is not! The lady at the front desk is very unprofessional , rude and lazy! She hates doing her job and throws attitude! Unfortunate for Dr Ali. NEVER GOING BACK EVER! TAKE YOUR CHILD ELSEWHERE read more

Dr. Ali is AMAZING BUT the staff (front end) are HORRIBLE. RUDE! They recently moved to the quest diagnostics building on Painter in Whittier. I used to go here as a child and I am now 30 years old, brought my niece to her appointment and has the worst customer service. Sadly, would not recommend. If Dr Ali had any control over who works there I would recommend she changes her front end MA's. read more

My review is strictly on Dr. Ali's STAFF NOT ON DR ALI. Dr Ali is an awesome, kind and caring pediatrician. However, her staff is not! The girls at the front desk are very unprofessional and not so friendly. I made an appointment for my sons 6month checkup. They gave me the appointment for a Tuesday. That same day, not even 10 minutes later after making the appointment, I called back to see if they can give me an appointment for a Thursday or a Friday. So they changed my appointment for Thursday. I work Monday-Saturday so mind you, I have to ask for a day off to be able to take my baby in. I get there on Thursday. After more than an hour of waiting, they call me up only to tell me that my son was not on their appointment list for Thursday, his appointment was for Tuesday that just past. THEY NEVER CHANGED MY SONS APPOINTMENT ON THEIR SYSTEM! I'm going back an forth with the lady at the front desk and she leaves to get the "office manager" who completely doesn't speak professionally and shouldn't be called a manager. I'm going back and forth with both ladies and the manager insinuates that I'm a liar and that I never changed my appointment to Thursday because all of her staff said none of them spoke to me! I was beyond upset! They didn't take me in after more than an hour of waiting. After a few minutes of arguing with the office manager all she said was "well we aren't going to see you today so ask for another day off" I left very upset!! Now I have to ask for another day off because of their mistake of not putting my son on the correct appointment list. Don't know if I'll be back. This isn't the first time they do something like this to me. They're not organized at all! read more

Im giving 1 star for Dr.Ali The front desk lady is lazy "oh my gosh" she is SLOWwww. This is the second time i call and walk in to take my child for consultation. Now, Who schedule's appointment's for sickness? How can u predict ahead of time? Plus they ask u all this question and tell u "okay Let me talk to the dr. And ask her If she could take her in" or "she could call the pharmacy to prescribe medicine " REALLY!!! how can u prescribe medicine to a patient without seen her. What the hell is wrong with this people? Plus if u have a physical appointment they never bring u in at the time of your appointment. And this place is never busy. read more

Aliya Ali is an excellent pediatrician my daughter loves her. But her staff especially the lady in the front desk is very disrespectful, she doesn't care about the patients has an attitude every time we have an appointment. They don't confirm appointments. Every time we have an appointment we go to it but than they change it. If it wasn't for Aliya Ali being an excellent pediatrician we would switch immediately. So they need to do something about the LADY In THE FRONT DESK. Thank you read more

Dr. Ali is the best dr. I know. One of my daughter has been going to see her since her second visit because I didn't feel comfortable with the original ped. and she is the only dr my other daughter has ever known. All the staff there is amazing. The girls are great with giving shots quick with little to no pain. She does get busy so no walk-ins but if you call they will do their best to see what they can do to get them seen ASAP. Elenor is amazing at processing all paperwork quickly and quick to respond (you know how insurance and pharmacies can be.) They are all a pleasure to deal with and make dealing with health stuff easier. My kids love them a feel very comfortable there. They are like family to us. I always do and will recommend Dr. Ali. read more

This is the absolute worst doctors office i have ever been to. Staff is ridiculously lazy and rude. Specifically the front desk lady. You cannot have water -_- what doctors office doesnt allow water? I gave the front desk lady a form i need filled out for my childs childcare. And she said it will not be done for 2 days. 2days? To complete a few things on a form? Absolutely absurd. Soooo many terrible comments about this place and yet they are still open and running. This place needs to board to come out and check attitudes and laziness. I might just call and complain myself. read more

She is amazing. Takes time to explain the kids growth charts and progress. Kind and compassionate. Dr. Ali comes in with a warm smile. She takes time to walk you through her physical exams and tells you what to expect so the kids don't freak out. She explains what she expects you to do to keep the kids healthy. I love Dr. Ali but most importantly,ythe kids love her. read more

We have been with Dr. Ali since my boys were babies. 9 years later she is the most kindest doctor there is and her staff are amazing. Eleanor is one of my angels there! The staff Irene and nurses Melissa and Sara would not trade any of them! read more

This is in regards to front desk staff. They are the worst ever. To me it seems as though it's just laziness on their part, less to deal with. They don't call back when they say they will, and when i cam back since they don't, they haven't even resolved what they were suppose to. Doctor is nice, patient, and knowledgeable, it's a shame she has horrid staff. read more

I love love the Dr Ali and the staff also. Yes they can sometimes be a lil forward but they have to deal with a lot of different personalities. I wouldn't change them Dr's she is amazing caring I recommend her to anyone Irene Sarah Elaine Melissa are awesome read more

Worst stuff ever doesn't return phone calls , rude unprofessional. Even if you have an appointment you will still wait about 45 minutes before you're seen. Dr. Herself is average nothing significant not worth the wait. read more

Very bad service. Called to scheduled an appt for my son due to high fever. Was rudely told he could mot be seen and would call me back with drs instructions. This was early in the morning. They called be back 10 mins till 6pm saying Dr recommended urgent care. By that time i was already home from urgent care. Definitely looking for a new Dr. read more

Dr.Ali is great but the upfront staff is horrible.My child started to see Dr.Ali a couple of months ago. Dr.Ali answers all my questions,concerns,and she seems very caring. Let's get to the staff.they always looks unhappy ,especially the main one who works up front. Never smiles,doesn't say hi, doesn't say please or Thank you. Over the phone is the same thing. Sounds very unfriendly and doesn't say please or thank you! I believe her name is Sarah but She is not the only one that has bad customer service. She is very vague and seems bothered that you are calling. Also,the office doesn't make reminder calls for appointments . Meh!! Dr.Ali's staff is making her office look bad. read more

If you are not sure about vaccines, or want to space them out, or you're aware of vaccine injury, and do NOT want to vaccinate.... this will NOT be the right Pediatrician for your child. She is not up to date on her information about vaccines, and what they contain. She seems like a very nice lady, but tried to pressure me, I was not comfortable with that. Simply ask for the inserts, read it all, and decide if it's worth the risk. See: learntherisk.org. read more

I would give 10 stars if I could! Words cannot describe how Thankful I am for Dr. Aliya and her staff! Being a first time mom I tend to worry a lot and can be very needy. There have also been plenty of emergency's and every time no matter what the situation, the staff and doctor have always been so understanding and have helped me in some way every time. They are also so warm and kind there making it feel less like a doctors but more like family. Even during times of vaccines the nurses have been so empathetic soothing both my child and me! Toys for him and hugs for me with reassuring words. The doctor is a total angel! I love how even though I can be needy she always takes the time to here my concerns and never brushes me or my concerns off, neither does the staff. They even send in the meds to my pharmacy immediately after the appointment. My son loves going there because he's comfortable and he knows they make him feel better. I'll never change doctors! So blessed to have them ! Also they are great about getting school forms done quickly ! read more

Every time I call for my four month old or go to our appointment were seen within 15 mins or when I'm concerned and it's passed office hours they always contact me within 30 mins so far with me and my child we've had good experiences the only reason I didn't give 5 stars is because we went in for shots day and one of the nurses was pretty rude and not understanding on why I was crying more than my son when he got his shots lol I know it can be pretty annoying but I'm a first time mom I see my child in pain and it hurts my heart and she couldn't help but give her input in our personal care on how I should be more strong for my son and what would I do without my husband which was annoying but other than that the doctors and front staff are pretty professional read more

Giving this place 3 stars because MOST of the staff are very friendly and helpful and the doctor herself is awesome. But I recently took my nephew in I called because I was worried I was going to be a min late and the lady who I wish I got her name was so rude. She insisted to reschedule me instead of answering my question whether we could be seen if we're a min or 2 late. I ended up getting to the place right on the dot. She was very unfriendly and repeated herself "no more lates" several times even though the place was completely empty. I know she works with children but she didn't need to speak to me as if I'm a child. I understood her the first time she said it. I don't need to be scolded by her. Then she continued to say since I'm not the mother she need a note from the parent to treat and see the patient. I did have a text but she ignored me and asked if it could be faxed. When I did get my sister on the phone I tried to pass the phone to her so she can have the fax number she ignored me and handed me a card with out saying anything. She was uncommunicative and rude with obviously FORCED smiles I couldn't believe was this unprofessional. read more

I have an appointment today for my daughter and I really like the service, my first time there the doctor and staff really nice and very clean office, read more

Very disappointing when staff is incompetent your wait time even with an appointment is more than an hour, and they do not know how to process a referral. Waited over 30 days for the right referral. Had to take matters into my own hands to make sure my daughter got treated adequately. If you have all the time in the world to wait to be treated this is the right doctor for you that's not my recommendation is to look for new one. read more

I am just amazed on how many people out there can bash others and talk down on them. I haven't been to one doctors office that you didn't have to wait to be seen. If anyone out there knows of one let us all know? Sometimes you need to take a day or two off from work to be a mother or father and do your part. Again our children are the ones that count on us to be the bigger and better person. I'm not being rude or Inconsiderate to others but come on now. No matter if you went to a restaurant , guess what? Even With a reservation you still have to wait. Unfortunately this is life. My 4 children have been patients since birth here with Dr. Ali. I have never had any problems what so ever with the staff in 21 years. Yes my oldest is 21 and I have twins 18 and my youngest 17. I can't speak for everyone out there but I do know that I will miss this place after next year. This place is like family to us. Dr. Ali and the staff have been by our side from day one and will continue to be apart of us always. read more