Needless to say, I'll never be going back to his dump full of A--holes again! Literally one of the worst customer service experiences I've had in my life. The manager is a pathetic, arrogant fool on a power-trip. I'm surprised he can walk around the bar upright, being so overly inflated with ego.
This past Friday night my husband and I went there for the first time for a friend's birthday party. Apparently he had already been kicked out earlier for some infraction, but we still had other mutual friends to hang out wtih so we stayed. We do not have a car and were out all day before this, plus planning to drink, so we had Walgreens bags with us filled with assorted snacks and sealed mini-bottles of wine as we had been planning to go to a house party, not a bar, but everyone was at this bar by the time we got to the neighborhood. The door guy was actually nice and never asked about our plastic bags of stuff, so we made our way to the back to find our friends right away.
I ended up getting a drink from the back bar- at first I was unsure if I could because they had mostly beer and I have celiac disease, so I can't drink beer and I have to worry about cross-contamination. Beer splashing everywhere and quick rinsed draft glasses are a concern for me. The bartender was very nice and accomodating, since they did not have any bottles of cider, she poured my Woodchuck into a plastic cup instead, so it was safe for me. I retreated from the bar, and went to set down my heavy bags in the corner so I could finally enjoy a drink. I took only one sip then all of a sudden this aggressive douchebag was in my face, claiming to be the manager and interrogating me about what I'm drinking and what I have in my bags. I kindly explained the whole situation about where we came from, why, and that I had JUST bought a cider in a plastic cup because it's safer that way due to my celiac disease. The asshat responds by snapping, "We don't have plastic cups!"
Wow. 1) Really f**ktard, you are the only bar in the entire city that doesn't have plastic cups? Every bar I have ever been to has plastic cups. 2) Clearly they do have plastic cups because I got one from the bartender, and what kind of ignorant manager does not know that they have something so common in stock at the bar? 3) Clearly he just wanted to hassle me, even though I TOLD HIM to check with the nice bartender that just sold me the drink, he did not.
Instead he kept insisting to search my bags. I said NO, you are NOT the TSA, I have done NOTHING wrong, and you are not searching my bags. I told you everything you need to know, clearly I'm not doing anything wrong and am a paying customer. He continued to argue with me about how I should have checked my bags up front and that I'm lying and implying I was trying to sneak in and drink. Yeah, cuz I'd much rather swill cheap wine in a cramped, dark, way too loud bar than enjoy it relaxing at home with my husband. And obviously I couldn't afford a few bucks for a cider since I was dressed up nicely that night. Not.
I told him, don't worry I'm leaving as soon as I finish my drink because I"ve been treated horribly for no reason and your crap business does not deserve a penny from me. At this point the hubby joined me wondering WTF was going on, and in the meantime some slack-jawked, ugly crony (manager's ASSistant I guess?) was stalking my husband and getting in his face. He asked why this troll was following him, and was told it was to make sure we weren't any trouble, because clearly a nicely dressed middle-aged couple, ordering drinks and bothering no one is up to no good, because they had previously purchased items from Walgreens. We made our way up front, my husband very annoyed by the goon who was harrassing him as well. I talked to the door guy who was actually nice and apologetic for now terribly his manager was acting. I hurried up to chug my cider and we got the hell out of there.
So yeah, if you wanted to be treated like a lowly criminal for doing nothing wrong besides having celiac disease and carrying walgreens bags, then by all means visit this Temple of Douchebagdom. read more