We were lucky to have Alisa Pepper as our realtor, particularly as first-time home buyers in a difficult market like Santa Barbara. Alisa is someone who has all the qualities you need in a realtor like strong market knowledge, negotiation strategy, and attention-to-detail, as well as people skills that we really appreciated like being patient, transparent, and kind. She was patient and transparent throughout the process. She patiently listened to us when we were flooding her with first-time buyers questions, never pressured us to make decisions, and remained supportive during a particularly long lending process with our chosen lender. We went to at least five open houses with her, and for each she pointed out both the strong points as well as potential downsides. It always felt like she was genuinely representing our interests rather than pushing us to close a sale. Her attention-to-detail and organization really stood out during the escrow and document signing process. Despite going through a drawn out escrow process (due to issues with the property) and having to sign so many documents, we never felt overwhelmed. She gave us a proper timeline of things, explained each step along the way, and gave us only a few things to do at each stage. This made us very relaxed and in control during the whole process. We couldn't recommend her highly enough! read more

Alisa is incredibly knowledgeable, thoughtful, and responsive. She really listens. Alisa had been highly recommended by friends and it immediately became clear why. She is thoughtful, thorough, enormously helpful, responsive, very easy to communicate with, and extremely insightful about the market. Most importantly, she truly listens to your needs and enthusiastically serves them without any kind of agenda, except for us to find exactly what we were looking for. She was a pleasure to spend time with, and she helped us identify and acquire our dream home. We loved working with Alisa, and her fantastic partner Bill, and hope others are blessed with the same opportunity. read more

Alisa was such a pleasure to work with! I had an outstanding experience working with Alisa from start to finish, she made the entire process smooth, stress-free, and honestly even enjoyable. She went above and beyond to help me sell my condo and located and handled the purchase of an amazing off-market house in my dream neighborhood, during the condo escrow. I feel very fortunate to have had her expertise and professionalism during the whole process. She was always available and happy to answer any questions and is such a positive and thoughtful person. I would absolutely work with Alisa again and recommend her without hesitation to anyone buying or selling a home. read more

I've never seen an agent go so far above and beyond and work with such integrity as Alisa. I feel truly fortunate she was recommended to me by friends that had similar experiences. It is clear Alisa truly cares, first and foremost, to put you in the right home...not to simply buy or sell. I was absolutely thrilled with the home we ended up securing. She is extraordinarily competent and caring. If you want an agent who is thoughtful, knowledgeable, resourceful, and positive - you can do no wrong choosing Alisa. read more

I could not have found a better person to help me with my first home purchase! Alisa is an absolutely exceptional realtor, and was essential to my getting through the process of purchasing a short sale without any new gray hairs. She has extensive knowledge and experience in the short sale process and consistently took the initiative to call me regularly to update me on the status of the process and to educate me on what was to come. During the closing process in particular, she was diligent in uncovering numerous expenses associated with the property that I would have never found on my own, and she made sure I did not have to pay for them. She also went out of her way to connect me with a fantastic (and inexpensive) local handyman to paint and upgrade the place that I am already hoping to schedule again for some bathroom and kitchen remodels in the near future. What I like most about Alisa -- and what made me want to work with her initially -- is her calm demeanor and ease with which she makes the whole process feel. Never once did I feel rushed or pressured; Alisa gave me as much time as I needed and plenty of thoughtful feedback that helped me figure out what I really wanted. For example, when I was wavering about whether or not to purchase a particular property, she suggested that she show me the place additional times bringing along friends for second opinions--and that's what we did! Most importantly, through the entire process, Alisa really became a friend that I felt had as much investment and interest in its successful execution as me, and I am very happy to call her a friend still. read more

Everyone knows that finding a place to call "home" in Santa Barbara is not an easy task, but Alisa made our home owning dreams come true. From the start she was helpful, knowledgeable and extremely professional without being overwhelming. She showed us houses within our budget without pressuring us to get into something that we knew we couldn't afford. She helped us envision what a house could look like with a little work and smart design suggestions. Alisa has been more than patient and reassuring with our endless questions and concerns that go into home buying. We can't wait to work with her again as we look into purchasing our second home. read more

I highly recommend Alisa Pepper, both as a buyer's and seller's agent. When I needed to find a home to buy, she listened to my needs and didn't try to push me to accept a home that didn't me my needs or spend beyond my budget. When I was ready to sell, I called Alisa again, and was completely happy with her every step of the way. She is an expert in the realty market, professional in her actions, and responds to my questions promptly. Very happy with the job she did!! read more

Alisa and Bill were a pleasure to work with during our first adventure in home-buying. We would not have been able to purchase the home we did without their knowledge. Escrow was easy, and they were always available to us. We were in the market during a time of very low inventory and they were especially helpful with their positive attitudes! I HIGHLY recommend them and am so grateful for friends that referred them to us! Thank you Alisa and Bill!!! read more

Alisa is the BEST realtor in SB. Not only did she find us a wonderful home, she perfectly timed the sale of our townhouse. Everything fell into place, just as she said it would. We couldn't be happier with the home-buying experience with Alisa. We will be forever appreciative of the tireless work that she put into helping us look for the perfect home and the sale of our townhouse. If you're looking for a realtor in the Santa Barbara area, contact them asap! Alisa, thank you so much for everything! read more

Alisa helped my mother sell her house in a tough real estate market. Her strategy and marketing expertise made it a seamless transaction netting more than we anticipated. There is no one I would trust more to represent my family or friends. She has provided stellar service to multiple clients that I have recommended her to throughout the years with a true commitment to fulfilling their every need. read more

Alisa sold my home during one of the most difficult markets ever in Santa Barbara. I kept asking her what would happen if my home didn't sell and she always reassured me that we would absolutely sell! And we did sell with the very best timetable for me. Alisa is extremely knowledgeable about Santa Barbara. She knows how to conduct extended and difficult real estate transactions, tirelessly following through on all questions, paperwork and phone calls. She knows how to negotiate and provide the right kind of information to all parties involved in the sale. She is an excellent "strategist" who was constantly aware of what was happening in the market and worked with me about how we should respond to re-position the home due to the changing conditions. She always respected my privacy and scheduled showings, meetings and open houses when it was most convenient for me. She made everything as easy as possible! She very intuitive and keeps track of even the smallest detail. She's a true pleasure to talk to and work with. She and her partner do not pressure anyone and think in terms of "win-win" for everyone. I can't recommend Alisa highly enough! Please talk to Alisa if you are looking for an honest, trustworthy and quality real estate professional. read more

We really lucked out with Alisa. We relocated to Santa Barbara last year, and she helped us purchase our new home. When you buy a house, you'll wind up spending many days wandering around town to find the perfect place to call home. Aside from being a great realtor, Alisa is a wonderful human being, and made the whole house hunt process a breeze. Being new to town, Alisa took extra time to help us get to know different parts of Santa Barbara, and really narrow down exactly where we wanted to live. Once we found the right neighborhood, she really supported us in making the right offer on our place, and we couldn't be happier about where we live! As first time home buyers, Alisa stuck by our side during escrow, and made sure we were getting all the right inspections (at the right prices!!). She made us feel very well taken care of. I would recommend Alisa to anyone looking to purchase or sell a house in the Santa Barbara area. She is an expert in her field and will represent you incredibly well. read more

Alisa helped me purchase my first home. So when it came time to sell it and purchase a new house, she and Bill were my first choice and it paid off. They were attentive, comforting, enterprising and perfect from beginning to end. I recommend Alisa and Bill to anyone and everyone. They treat you like family and make a potentially stressful situation as smooth as humanly possible. read more

Alisa is amazing! She is patient, warm, responsive, and knowledgeable. It took us over 8 months to find a home that was right for us. Alisa was always honest in her assessment of every home we considered. She never pressured us to make an offer on a house. When we finally selected a house, Alisa helped us negotiate a contingency offer dependent on the sale of our condo. We didn't think we'd ever get a contingency offer accepted, but Alisa assisted us in creating a convincing yet affordable offer that was accepted. What was particularly impressive is that she helped us sell our condo the week the Thomas fires began when we weren't sure anyone would be interested in buying a property. Alisa and Bill still held three days of open houses and managed to secure a couple offers during the fire crisis. We should also note that Alisa assisted us in purchasing the condo several years ago, so we have had Alisa as our realtor for nearly four years. We always feel like she has her clients' best interests in mind. We can't imagine working with anyone else in Santa Barbara. read more

From the beginning of our house hunt, we knew we had a stellar agent in Alisa. Not only was every transaction with her thorough and professional, we knew that she was always on top of every aspect of the process which allowed us to relax and trust her every step of the way! Our house hunt proved difficult on many levels: one, what we were looking for did not come up on the MLS very often, yet with Alisa's connections and thorough research, we were able to find exactly what we were looking for prior to the house hitting the market, allowing us to lock in a very competitive price. Two, because the house we fell in love with was a short sale with three loans, while to other agents this may have been a deal-breaker, Alisa had worked enough short sales to actually get the deal done. I am quite sure if we did not have Alisa in our corner, the deal would never have gotten done due to to the many levels of red-tape and beauracracy on the bank's end of the transaction. Though the process was a long one due to the nature of "short" sales, we never wavered in our trust of Alisa and was confident that she had our best interests in mind every step of the way. Even after the sale closed, she had tips and recommendations for us and did not leave us even then. We have recommended her to friends and would not hesitate to recommend her to anyone else. You will not find a more professional, hard-working, detail-oriented agent! Thank you Alisa!! Mary Willer read more