Variety's of items they had some from Florida too. I was hoping to get something the said Jekyll…read moreisland but no luck. They had a ton of honey!

The sales lady was so friendly, she offered everyone samples of different products they seek. It…read moremakes a person eager to buy when you can try out the different products like, candy, lemonade or whatever they want.

We went for some donuts and a coffee, I headed this place, its decoration, the attention that the…read moregirl gave us very good, the donuts were thrown to ours.

Love to stop in and see all the really cute things in here. Sometimes we get some yummy ice cream…read moreor milkshake too. The owner is so nice and helpful too; love my dragonfly ear-rings!

It's a busy place but service was great and the food was too although expensive. We bought some…read morecandy on the way out and hope to try the fancy desserts next time. Very cute vibes. I want to especially thank the young photographer, Valeria, who was going around offering photos! She did a great job capturing our toddler smiling against the colorful backdrop. We weren't sure we would purchase a picture, but the photo came out too perfect to resist! Thank you, Valeria, for capturing this priceless memory! You're very talented and we so appreciated it!

Overall, I'd rate this location a 2/5. The ambience and unique dining cannot and does not out wait…read morebad service I visited Sugar Factory for a birthday celebration, and unfortunately, it was very underwhelming compared to other Sugar Factory locations I've experienced. The biggest issue was the customer service. The staff came across as uninterested, RUDE, dismissive and unmotivated. It felt like taking orders or even serving drinks was a chore rather than their job. That lack of energy really impacted the overall experience. I will say, they do a great job celebrating birthdays. The team is coordinated, upbeat, and really brings excitement with their dancing and presentation, which made the birthday guest feel special. As for the food, it was just okay--nothing memorable. The drinks are visually appealing, as expected, but the overall experience falls short of being flavorful just sweet. I did try the pink hot chocolate. It was different. More like a crème.

We visited this place almost nightly when we were in the area. Clearly, this is either a popular…read morespot for treats or they know what they are doing in the treats department cause every night we visited, the line stayed out the door. They have an assortment of specialty ice cream, there is something for the entire family. There is not a place you can eat in the inside but you are close to the pier and there are benches outside you can enjoy. Overall nice and we enjoyed.

A sweet shop on the main street in the village . They have…read moreall kinds of candy, ice cream, fudge and merchandise. I couldn't resist the praline and it was really good. The young lady who helped me was very friendly even though she had quite a crowd and was by herself at the time. I will be back!

Fun in every way possible! This is a wonderful spot for a casual meal, quick beverage, buying…read morecandy, or playing arcade games. My wife and I stopped by on a Saturday for a tour of the candy making facility, where we learned a lot about how the chocolates and other candies are made, and we were even able to design and enjoy our own custom chocolate bar. This place has everything that a fan of sweets and fun can enjoy - retro candy, a colorful environment, and enthusiastic staff. From our tour with Joy, our complimentary sea salt caramel from Barbara, everybody on staff provided a joyous afternoon. The tour is highly recommended, where you'll get to see how the product is made, and even get to see one of the original Golden tickets from the original Wonka movie. Pricing for the tour is very reasonable, and it's a great way to spend an afternoon. Parking was easy right around the corner from the front entrance. If you're in the Jacksonville area, this is a fun event for people of all ages!

The minute you walk in you are treated to their signature salted Carmel which was delicious!…read moreThe staff are lovely and there seems like they are well staffed and understaffed at the same time? It felt like a lot of Indians with no clear chief. The tour starts in the chocolate room, gotta love that! Chocolate covered chips, cookies, marshmallows and fudge all around. The restaurant was filled with dirty tables, the bar was in disarray. The food portions looked small however at least it kept coming out! The owners family has been in the candy business for years and he still works there everyday, that's awesome! :)) I'm glad we checked it out. Thank you Sweet Petes! You can trust me, I am a candy eating American. ;D

Walking in, we were greeted immediately -- and from that moment on, The Poppin Box did not…read moredisappoint! It feels like stepping back in time... the 70s? The 80s? Maybe even earlier. Gum, candies, sodas, and treats you haven't seen in decades -- and that's just the beginning. Gourmet nuts. Gourmet popcorn. And not just any popcorn -- popcorn that can be customized by color, flavor, size, and more. Amazing products, terrific prices, friendly service, and ample parking in a convenient shopping center -- I'm not sure you could ask for anything more. The Poppin Box is absolutely the place to go for treats, snacks, gifts, and business giveaways!

Poppin box is such a fun place to bring your kids when they have been good!!…read more They have all kinds of candy, fudge, and assorted popcorn flavors. They also have chocolate covered peanuts, my husband's favorite candy and evidently hard to find at most candy stores. The staff is friendly and encourages you to try their popcorn. Great atmosphere.

Small ice cream and fudge store on the main walk. We got all…read moredifferent flavors in the waffle cones. Ate outside as the weather was nice! Girls at the counter were polite and professional. I wish my scoop would be a little bit larger but I guess that flavor was running low?! You have to treat yourself plus they were open on Sunday so we are coming back to try their fudge ;)

I was told this was the spot to stop during my time here. I was looking forward to it the entire…read moreweekend, however, I didn't end up getting anything once I stopped in. I had a worker scan me up and down (particularly looking at my chest) once I came in, and greeted me after staring for a good 10 seconds. I'm sure this place is amazing so I feel bad giving it such a low rating, but I felt so uncomfortable I had to leave - and not for nothing, I was with my entire family. I just wish these workers were more friendly because I would've loved to try it :(

Cool candy shop with lots of old-fashioned candy. I had salted caramel ice cream here and it was…read morevery good. I didn't ask who makes it, maybe Leopold's, maybe it's homemade? At any rate, it was nice and creamy and tasted fresh. We didn't try the chocolates or the fudge, so I guess we'll have to come back :)

I'm posting this publicly because my private feedback to the store was ignored…read more We stopped into Jekyll Island Sweets one evening while visiting Jekyll Island for the Christmas lights. After finishing a holiday tour in one of the classic motor cars with family, we stayed behind briefly to grab a few sweets before closing. We ordered a small, straightforward purchase, totaling $53 after a $5 tip: * 2 Snowman Nutter Butters * 1 Giant Buckeye * 2 Reindeer Rods * 0.25 lb chocolate fudge (pre-cut square) * 2 Ribbon Candy (3 oz) * 1 Mini Buckeyes bag Despite the small order and the fact that we were polite and efficient, the customer service was shockingly bad. From the start, the employee rolled her eyes when I began ordering. She cut me off and said, "No, just walk over here with me." With every single item, she sighed, huffed, rolled her eyes, and asked "Anything else?" with increasing irritation--as if ordering candy in a candy store was an unreasonable burden. The worst moment came when I asked for one piece of chocolate fudge. Since the fudge was already pre-cut, I didn't know your internal terminology. Instead of simply clarifying, I was met with a sarcastic "One square or what?" Yes--one square. One piece. One item. That shouldn't be a problem. The sweets themselves were very good. Unfortunately, the customer service completely ruined the experience. What's most disappointing is that I already submitted this feedback through your receipt-based survey system and invited management to contact me. No one ever did. That tells me this behavior is either accepted or ignored. I love Jekyll Island and visit often. Sadly, I will never return to this store--not even to stand under the awning to get out of the rain. Great candy doesn't excuse treating paying customers like they're in the way.

Dessert heaven! Affordable and yummy treats, great service and clean restaurant. Definitely coming…read morehere again for a sweet treat, or something more. I didn't try any hot food items this time around, but I will make it a point to next time. It was a Saturday night and the drive-thru line was wrapped around the building, almost spilling into the roadway, so it's safe to say this is a popular DQ! The inside is updated and clean, with plenty of seats inside (and some outside) for patrons dining in. I loved that they even had some Fall decor displayed. The line was kind of long inside this evening also, but the cashier's upbeat and friendly attitude made the wait bearable. We ordered a vanilla milkshake, a blizzard and a Oreo & brownie cupfection, all for a very affordable price. Everything was perfectly cold and tasted super delicious. I totally recommend the Oreo & brownie cupfection as it has a big piece of brownie, several Oreo crumbles and the perfect amount of vanilla ice cream. It was a great way to end our night after dinner. Even with the long lines inside and outside, our order came out pretty quickly. The staff here are on top of it. Go here!!

Food and service are always exceptional. The best part are the people that work there! We keep…read morecoming back for that very reason!

No Covid precautions at all. Small, cramped shop with only employee not wearing a mask. Customers…read morenot wearing masks or encouraged to distance. Employee wiped her nose with her hand and then scooped ice cream. Would have left without purchase but had kids in tow. Purchased treats were ok, the location is more special than the food.

The place was disorganized and looked dirty. The candy was decent, but service was terrible. I…read morerecommend driving down to Loves and getting chocolate.