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    Alice Hypnosis

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    6 years ago

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    The Lotus and the Light Metaphysical Center

    The Lotus and the Light Metaphysical Center

    4.3
    (22 reviews)
    10.8 km

    Late, Unprofessional, and Blaming the Customer…read more I booked two one-hour sessions--one for me at 9:15 am and one for my daughter at 10:15 am. Uma, the owner, confirmed this in writing in an email (see attached). My daughter and I showed up early (8:50 am). At 9:12 am we walked to the building and the doors were locked. I forwarded Uma her own email and asked if we needed to reschedule. No response, and the door to the business was still locked at 9:15, our scheduled time. My daughter and I waited for 10 minutes. A car pulled in around 9:28 with a man and a woman inside, but I had no idea who they were. The woman went in while the man carried a bag for her, but I've never seen Uma, so I do not know if that was her. So we left. She called me at 9:33--after our session was supposed to start--asking if I was still coming. She claimed she had 9:30 in her calendar, as if that overrides what she sent me in writing. What bothered me most was not the mix-up but the unprofessional way she handled it. Her email after the fact was passive-aggressive, no real apology, and telling me not to book with her again. I didn't get the service I paid for because she was not on time, and somehow, she still tried to make it my fault for not waiting around even longer. She also had the nerve to tell me never to book with her again. I would've gladly rescheduled. Instead, I got attitude and was blamed for not accommodating her unprofessional behavior. If this is how she handles her business, she needn't worry about me booking with her again. Blessings.

    Was sent aggressive messages by the owner to rebook. Told you aren't serious about your spiritual…read morejourney. After pointing out that's probably not the best way to secure repeat business I was threatened that she would take legal action and smear me on social media because she felt attacked. Very unprofessional.

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    The Lotus and the Light Metaphysical Center
    The Lotus and the Light Metaphysical Center
    Our monthly calendar lists all our classes and workshops

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    Our monthly calendar lists all our classes and workshops

    Alice Hypnosis - hypnosis - Updated August 2026

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