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    Algorithmz Car Rentals

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Charleston West Car Wash

    Charleston West Car Wash

    2.9(130 reviews)
    1.3 kmWestside

    I'm old school. I like to bring my car to a car wash place that cleans the car while you wait. Not…read morea place where you do your own cleaning. Not a mobile operation that comes to you. So this place on Charleston works for me. It's not the absolute best. It's not the worst either. For a regular car wash that costs around thirty bucks, it's good enough for me. Don't forget to tip the guy drying your car. Every time I come, I get a different person and every time, each guy does a decent job.

    I am filing a complaint regarding an incident that occurred on April 18, 2026, at a car wash…read morebusiness. On that date, the vehicle track used to guide cars through the wash was not operable. Despite this, employees directed my vehicle onto the track, which resulted in damage to my vehicle, specifically causing the shield cover and pan shield to break and detach. Before informing me of the damage, an employee attempted to conceal or temporarily fix the issue using zip ties without my knowledge. When I confronted staff, I received inconsistent and misleading explanations. Initially, I was told the issue was resolved and that clips had been reinserted. Later, I was informed that the parts could not be properly reattached and that zip ties had been used instead. A manager acknowledged that the damage occurred because they knowingly ran my vehicle through a malfunctioning track. I was instructed to obtain an estimate for repairs and was told the business would reimburse me. However, upon returning with an estimate, I was told it would not be accepted and that I needed to obtain additional estimates, contradicting what I had originally been told. During this interaction, employees also handled my vehicle without my permission by attempting further repairs. Additionally, staff refused to provide their names or the business license number when requested. After prolonged discussion, they eventually offered a cash payment but initially attempted to pay only for parts and not labor. After further dispute, they paid the full estimate amount. This experience involved unsafe practices, lack of transparency, unauthorized handling of my vehicle, and inconsistent communication. I am requesting that this matter be reviewed to ensure accountability and to prevent similar incidents from happening to other customers.

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    Algorithmz Car Rentals - carrental - Updated May 2026

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